The size of the portion is huge. Noodles were too greasy for my taste, but it was compensated with the enormous amount of chicken. Teriyaki chicken was better than orange one, but either is good at the end of the day.17 dollars for such a portion in the airport feels good enough.
Atmosphere: 4
Food: 4
Service: 4
WA K
I’ve been traveling to SFO for years and Koi Palace was always my go to for a quick meal on my way in and out. Always had good quality food for food court Chinese But on my last trip the food was much worse. Not sure if it’s new ownership or a new chef but I barely ate half of what they gave me. Vegetables tasted old and flavorless. Taste of the dishes gone down.
Atmosphere: 3
Food: 1
Service: 4
Andrea
The orange chicken was both soggy and dry at the same time. And flavorless as well.
Atmosphere: 3
Food: 1
Service: 5
Veronica CF
Taste good! Combo 3 item $16.99
Laura Carcione
Food is average, ok for an express meal with friends, family prior to departure, pre-security. Dim sum is good for sharing.
Atmosphere: 2
Food: 3
Service: 3
Synchronicity Synchronicity
Food is good, fresh. Best Chinese fast food I have had.
Atmosphere: 5
Food: 5
Service: 5
Annas Bin Adil
Great for airport
Atmosphere: 4
Food: 5
Service: 5
Mary Lu
It's inside terminal G, took the train from terminal 2, I was hungry so I looked for rice and koi has it... had curry chicken, broccoli and carrots sauted and fried rice for 14.99 plus tax. Drink not included. Need to pay extra.
Atmosphere: 5
Food: 4
Service: 5
Dejan Nenov
Last resort. Rude staff do not pay attention to your order. Never again.
Atmosphere: 1
Food: 2
Service: 1
Mai Anh Pham
Terrible customer service..I ordered from there and when I asked for a togo box, they asked to charge 50 cents.Went to the kios (I didnt even buy from there) right next to it , they gave me the box for Free
I’m sharing this review to ensure that no one makes the same mistake I did by eating at Koi Palace Express, located in Terminal 3 at San Francisco International Airport. Unfortunately, my experience was far from satisfying. I ordered three entrees – orange chicken, Kungbao chicken, and teriyaki chicken – along with a side plate. All the chicken dishes were disappointingly dry and tough, suggesting that the meat had been precooked and frozen for an extended period, resulting in an unpleasant texture and taste that hardly resembled real chicken. To make matters worse, the portion sizes were quite meager. Don’t waste your money on this establishment; you might find yourself regretting your decision, just as I did.
Atmosphere: 1
Food: 1
Service: 1
tachypnea
got the noodles with mapo tofu, curry chicken, and orange chicken as well as the xiao long bao. they were all not that good :(staff were friendly tho
Atmosphere: 1
Food: 2
Service: 5
박용성
I think it's just as delicious even if you ate it in Korea.I recommend the mapo tofu and Mongolian beef combination.
Atmosphere: 3
Food: 5
Service: 5
Ivan C.
I liked both the authentic Chinese / American Chinese food. Dim sum (har gaw (shrimp) and sticky rice) are comparable to what you would find at a dim sum restaurant.Fried rice and noodles are good. There are lots of beef and chicken dishes.There is a lot of seating in the food court. It’s a great place to go to if you want a meal before going through TSA.
I stopped by because I was craving some Chinese food while waiting for my layover. As expected, all foods in airports are overpriced. The chicken was also pretty dry and hard. Seasoning was not bad. Staff is friendly but nothing above and beyond.
The size of the portion is huge. Noodles were too greasy for my taste, but it was compensated with the enormous amount of chicken. Teriyaki chicken was better than orange one, but either is good at the end of the day.17 dollars for such a portion in the airport feels good enough.
Atmosphere: 4
Food: 4
Service: 4
I’ve been traveling to SFO for years and Koi Palace was always my go to for a quick meal on my way in and out. Always had good quality food for food court Chinese But on my last trip the food was much worse. Not sure if it’s new ownership or a new chef but I barely ate half of what they gave me. Vegetables tasted old and flavorless. Taste of the dishes gone down.
Atmosphere: 3
Food: 1
Service: 4
The orange chicken was both soggy and dry at the same time. And flavorless as well.
Atmosphere: 3
Food: 1
Service: 5
Taste good! Combo 3 item $16.99
Food is average, ok for an express meal with friends, family prior to departure, pre-security. Dim sum is good for sharing.
Atmosphere: 2
Food: 3
Service: 3
Food is good, fresh. Best Chinese fast food I have had.
Atmosphere: 5
Food: 5
Service: 5
Great for airport
Atmosphere: 4
Food: 5
Service: 5
It's inside terminal G, took the train from terminal 2, I was hungry so I looked for rice and koi has it... had curry chicken, broccoli and carrots sauted and fried rice for 14.99 plus tax. Drink not included. Need to pay extra.
Atmosphere: 5
Food: 4
Service: 5
Last resort. Rude staff do not pay attention to your order. Never again.
Atmosphere: 1
Food: 2
Service: 1
Terrible customer service..I ordered from there and when I asked for a togo box, they asked to charge 50 cents.Went to the kios (I didnt even buy from there) right next to it , they gave me the box for Free
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I’m sharing this review to ensure that no one makes the same mistake I did by eating at Koi Palace Express, located in Terminal 3 at San Francisco International Airport. Unfortunately, my experience was far from satisfying. I ordered three entrees – orange chicken, Kungbao chicken, and teriyaki chicken – along with a side plate. All the chicken dishes were disappointingly dry and tough, suggesting that the meat had been precooked and frozen for an extended period, resulting in an unpleasant texture and taste that hardly resembled real chicken. To make matters worse, the portion sizes were quite meager. Don’t waste your money on this establishment; you might find yourself regretting your decision, just as I did.
Atmosphere: 1
Food: 1
Service: 1
got the noodles with mapo tofu, curry chicken, and orange chicken as well as the xiao long bao. they were all not that good :(staff were friendly tho
Atmosphere: 1
Food: 2
Service: 5
I think it's just as delicious even if you ate it in Korea.I recommend the mapo tofu and Mongolian beef combination.
Atmosphere: 3
Food: 5
Service: 5
I liked both the authentic Chinese / American Chinese food. Dim sum (har gaw (shrimp) and sticky rice) are comparable to what you would find at a dim sum restaurant.Fried rice and noodles are good. There are lots of beef and chicken dishes.There is a lot of seating in the food court. It’s a great place to go to if you want a meal before going through TSA.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sticky Rice Pillow and BBQ Pork Bao, Wonton Pull-Noodle Soup
I stopped by because I was craving some Chinese food while waiting for my layover. As expected, all foods in airports are overpriced. The chicken was also pretty dry and hard. Seasoning was not bad. Staff is friendly but nothing above and beyond.
Atmosphere: 5
Food: 3
Service: 5