Shake Shack Stonestown Galleria

3251 20th Ave, San Francisco
(415) 382-7271

Recent Reviews

RJ_SF

This was my first time tasting a Shake Shack burger and it was delicious! Well cooked and well prepared. Yummy fries, and a tasty lemonade to accompany the meal.Once you enter, you place your order on one of the tablets. The order is then brought to your table. The young gentlemen who served my table was very kind and professional, asking if I needed anything else.The venue was clean and felt safe. I will most likely return !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shack Burger and Fries

Tommy Nguyen

Fast and simple Kiosk ordering. Friendly service, bring your oder to you. Chicken sandwich was crispy but small. Cheese fries not enough cheese but delicious. Complimentary self serve water.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Fries

kenney resillas

Natasha at the cashier was extremely helpful when my order came out wrong. I was very impressed by her immediacy and integrity, especially the amount of people waiting for and ordering their food.

Atmosphere: 4

Food: 4

Service: 5

Andreas Paglia

The food is extremely expensive and takes around 2 bytes to finish. Overall would not recommend.

Atmosphere: 3

Food: 3

Service: 3

Ricardo Molina

The entire experience was great. The only thing that makes it bad was the fact my car was broken into and all my stuff was stolen in the 20 minutes I was there eating. Should really consider adding security to the parking lot.

Atmosphere: 4

Food: 4

Service: 5

Charlie

Never fail to disappoint

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shack Burger and Fries, Chicken Bites, Fries

Mike Ambrose

Awesome!!

Atmosphere: 5

Food: 5

Service: 5

American Lover

Rebel, my daughter, loves fries and milkshakes at the shack, especially the milkshake with cookies.

Atmosphere: 5

Food: 5

Service: 5

Mclovin11995 Hawaii

Simon is amazing cashier and very friendly

Atmosphere: 5

Food: 5

Service: 5

Elijah Van Belle (Eli Van Belle)

Great service with good food and amazing

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shack Burger and Fries

Tony Beck

I stood in front of the cash register for more than ten minutes waiting for someone, anyone to take my order, to be told "we don't do that here, you order on tablet." By a rude child that couldn't articulate in English. I cannot support a company that treats people that way, that let their employees treat people that way. Boycott shake shack. To the owner, you should shut your business down here in America. Move it to Mexico, China, somewhere else where they do business like you do.

Chris “AKA” Z

Honestly have mixed feelings about this place. First time here. Burgers were well seasoned. Bread a little soggy. Unfortunately there was a hair on my burger. Pretty disappointed.

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Shackburger

Nadia Vazquez Real

Naw bro just go to mc donalds or panda idk somewhere else for more food they ain't got meals so what's the point to pay 8 bucks on 1 item and another 5 on a different

Atmosphere: 5

Food: 2

Service: 5

Justin “TheVig” Oltesvig

So many people working, but everything takes forever. Long waits even when it’s not busy.

Atmosphere: 3

Food: 4

Service: 1

Darlene M.

This is my favorite location in Stonestown. Always on point are food has always been good. The customer service is great.

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Shake Shack Stonestown Galleria

3251 20th Ave, San Francisco, CA 94132
(415) 382-7271