This place has not been good since the change in ownership. Cheesesteak/fries had 0 flavor. Definitely no habits forming. And for $20? Make one at home for half the price and double the flavor.
Atmosphere: 2
Food: 1
Service: 2
Matthew Charles
Darn good Philly Cheese and curly fries! For what it is, top notch!
Food: 5
Service: 5
Frank Feng
from skeptical san franciscan who had not bothered looking for authentic philly cheesesteak in the city (nor in bay area), this place is LEGIT :) the food, ambiance, taste and smell, took me right back to a memorable Philly vacation taken years ago.on to sandwich components lolfresh bread, good texture on the outside, slightly soggy on the inside (from the juices, PERFECT). meat is well seasoned and juicy, tasty peppers and grilled onions adds great flavors, cheese is aromatic without overpowering the sandwich. coming together for a very satisfying experience (will do more for your soul than chicken soup haha)if eating in, your spectacular meal will be accompanied by the rhythmic clinking sounds of metal spatula on griddle, as one delicious sandwich freshly made after another, which was music to my ears.lastly, the wonderful dining experience is further enhanced by 5 star service. Michael C. took excellent care of us. this included coming around the counter, asking how we like the food, followed by sharing brief stories about founders & history, and later came around the counter (yes, again, wow, impressed yet? lol) on our way out, handing us takeaway menu's, and letting us know about the loyalty program. honestly don't recall the last time I had such personable dining experience (this includes Michelin starred restaurants lol)as freshly minted (and proud) member of Cheese Steak Shop Loyalty Club, will be repeat customer :) highly recommend to all foodies!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Philly Cheese Steak Sandwich, Curly Fries
Dayna Swan
Definitely not habit forming like it was before all the
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: The King of Philly Cheese Steak and Curly Fries
Samantha B.
Great service. Came here for lunch yesterday and it's worth the wait. Friendly staff and clean place. Would recommend!
Rogerio de sousa
Well, I don’t know why I never ate here before, at The cheese steak shop I finally found a cheese steak the way I prefer, I had the classic with onion, sweet peppers and I also added a little jalapeño on it. Wow it was so delicious, meaty and I can tell that the cheese is also really good. People were super friendly the time. MUST TRY!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Steak
Michael S.
This place is really good! Decided to go in and buy some food today after work and I'm very glad I made that decision. Such nice staff, very clean restaurant, and the food comes out fast. I chose to try their King of Philly sandwich with their onion rings and it hit the spot. The sandwich had a lot of flavorful and tender meat with lots of cheese and peppers. The onion rings were big and crisp. Im glad to know I have a new spot to come back to when I'm in need of a good and quick bite.
Kelly B.
I love this place. It is one of my favorite places to buy food from when I'm in a hurry but still want delicious food that will leave me full and satisfied. Every time I come and buy some food, I'm greeted by the kindest people and they always make me feel welcomed. The restaurant is always kept clean and tidy even when they are busy. Today, I decided to try their South of Philly sandwich with the sweet peppers and, like always, it was delicious. Since I had the sandwich at home, the sauce on the sandwich did make the edges of the bread a bit soggy, but the rest was very nicely toasted. I also got their house made chips and they were amazing. They were very crispy and well seasoned. I can't wait to go back again soon and try more of their different menu items.
Cheryl J.
We loved our visit here. Food was amazing, good value and the restaurant is super clean. Will definitely be back soon.
Evan Y.
This is my go to spot when I'm feeling down. It's a cheesesteak with soul. Sure it might be greasy, yeah it might not be healthy, and damn right it's a heart attack on an Amaroso roll. But it's still one of the best damn sandwiches in San Francisco and arguably outside of Philly. Don't expect great service or ambience, because that's not the vibe. Get your sandwich, stuff your face, watch a game, and enjoy the mixed crowd it brings together.
This place is badly run. Went in to order and was told 30-40 minutes to get my order because they were so backed up with online orders from Doordash, Uber, etc. Fine, appreciate the heads up before I put in my order. That 30-40 minutes was a lie. Took much longer than that. Saw two people who ordered ahead online ask for a refund because they already waited an hour and it would take another '15 minutes.' Just very badly run. If they're that badly backed up, shut down online ordering until you're caught up.
Marvin A.
Customer service is good. The lady that took care of us is very friendly. I haven't been here in about 2 years so I was very excited to have the food since this was a favorite of mine whenever I'm in the area. Sooo disappointing. Not sure when they started using ground beef, the taste is not the same and the sandwich/bread is soaking wet and made the bread all nasty. Not what it used to be. I think they started to go the cheap route and use cheap ground beef. I don't blame them since economy sucks. But food is not in par with how it was. Not coming back. Ground beef on a cheese steak restaurant? So laughable.
MANUEL HERRERA
Very good portion and good taste ??
Food: 5
Service: 5
Recommended dishes: Sandwich
Pedro-Pete F.
I told the guy the sandwich was terrible, and he started laughing. I now realize there was a language issue. But still the sandwich tasted like nothing I've ever had there before. Doesn't look like I'm going back and it's been 30 years easy.
John Doe
Best steak fries, ever. Add a burger or steak sandwich to round out the experience. You'll keep coming back for fries whenever you're in the neighborhood! 'Dero' gem...
This place has not been good since the change in ownership. Cheesesteak/fries had 0 flavor. Definitely no habits forming. And for $20? Make one at home for half the price and double the flavor.
Atmosphere: 2
Food: 1
Service: 2
Darn good Philly Cheese and curly fries! For what it is, top notch!
Food: 5
Service: 5
from skeptical san franciscan who had not bothered looking for authentic philly cheesesteak in the city (nor in bay area), this place is LEGIT :) the food, ambiance, taste and smell, took me right back to a memorable Philly vacation taken years ago.on to sandwich components lolfresh bread, good texture on the outside, slightly soggy on the inside (from the juices, PERFECT). meat is well seasoned and juicy, tasty peppers and grilled onions adds great flavors, cheese is aromatic without overpowering the sandwich. coming together for a very satisfying experience (will do more for your soul than chicken soup haha)if eating in, your spectacular meal will be accompanied by the rhythmic clinking sounds of metal spatula on griddle, as one delicious sandwich freshly made after another, which was music to my ears.lastly, the wonderful dining experience is further enhanced by 5 star service. Michael C. took excellent care of us. this included coming around the counter, asking how we like the food, followed by sharing brief stories about founders & history, and later came around the counter (yes, again, wow, impressed yet? lol) on our way out, handing us takeaway menu's, and letting us know about the loyalty program. honestly don't recall the last time I had such personable dining experience (this includes Michelin starred restaurants lol)as freshly minted (and proud) member of Cheese Steak Shop Loyalty Club, will be repeat customer :) highly recommend to all foodies!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Philly Cheese Steak Sandwich, Curly Fries
Definitely not habit forming like it was before all the
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: The King of Philly Cheese Steak and Curly Fries
Great service. Came here for lunch yesterday and it's worth the wait. Friendly staff and clean place. Would recommend!
Well, I don’t know why I never ate here before, at The cheese steak shop I finally found a cheese steak the way I prefer, I had the classic with onion, sweet peppers and I also added a little jalapeño on it. Wow it was so delicious, meaty and I can tell that the cheese is also really good. People were super friendly the time. MUST TRY!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Steak
This place is really good! Decided to go in and buy some food today after work and I'm very glad I made that decision. Such nice staff, very clean restaurant, and the food comes out fast. I chose to try their King of Philly sandwich with their onion rings and it hit the spot. The sandwich had a lot of flavorful and tender meat with lots of cheese and peppers. The onion rings were big and crisp. Im glad to know I have a new spot to come back to when I'm in need of a good and quick bite.
I love this place. It is one of my favorite places to buy food from when I'm in a hurry but still want delicious food that will leave me full and satisfied. Every time I come and buy some food, I'm greeted by the kindest people and they always make me feel welcomed. The restaurant is always kept clean and tidy even when they are busy. Today, I decided to try their South of Philly sandwich with the sweet peppers and, like always, it was delicious. Since I had the sandwich at home, the sauce on the sandwich did make the edges of the bread a bit soggy, but the rest was very nicely toasted. I also got their house made chips and they were amazing. They were very crispy and well seasoned. I can't wait to go back again soon and try more of their different menu items.
We loved our visit here. Food was amazing, good value and the restaurant is super clean. Will definitely be back soon.
This is my go to spot when I'm feeling down. It's a cheesesteak with soul. Sure it might be greasy, yeah it might not be healthy, and damn right it's a heart attack on an Amaroso roll. But it's still one of the best damn sandwiches in San Francisco and arguably outside of Philly. Don't expect great service or ambience, because that's not the vibe. Get your sandwich, stuff your face, watch a game, and enjoy the mixed crowd it brings together.
Restaurantji Recommends
This place is badly run. Went in to order and was told 30-40 minutes to get my order because they were so backed up with online orders from Doordash, Uber, etc. Fine, appreciate the heads up before I put in my order. That 30-40 minutes was a lie. Took much longer than that. Saw two people who ordered ahead online ask for a refund because they already waited an hour and it would take another '15 minutes.' Just very badly run. If they're that badly backed up, shut down online ordering until you're caught up.
Customer service is good. The lady that took care of us is very friendly. I haven't been here in about 2 years so I was very excited to have the food since this was a favorite of mine whenever I'm in the area. Sooo disappointing. Not sure when they started using ground beef, the taste is not the same and the sandwich/bread is soaking wet and made the bread all nasty. Not what it used to be. I think they started to go the cheap route and use cheap ground beef. I don't blame them since economy sucks. But food is not in par with how it was. Not coming back. Ground beef on a cheese steak restaurant? So laughable.
Very good portion and good taste ??
Food: 5
Service: 5
Recommended dishes: Sandwich
I told the guy the sandwich was terrible, and he started laughing. I now realize there was a language issue. But still the sandwich tasted like nothing I've ever had there before. Doesn't look like I'm going back and it's been 30 years easy.
Best steak fries, ever. Add a burger or steak sandwich to round out the experience. You'll keep coming back for fries whenever you're in the neighborhood! 'Dero' gem...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak