I ordered a two scoop Sunday and it was horrible the ice cream was very bad. Don't waste your money at this
Food: 1
Jamie A.
Showed up at 9:40 pm with 20 min before closing and the woman working closing shift on 11/30 glared at us as she slammed the door and locked it. And then slammed chairs into the door aggressively. I've worked in the restaurant industry before, so I get not liking your job and wanting to close early, but the attitude and passive aggressiveness was super rude and unnecessary.
Andy Sil
Great ice cream but lack of non dairy options
Red M & M
Went in for my faves an got nothing but a tease! Paid for 2 regular ADULT scoops and received 1/2 scoop w 1/4 scoop. I looked at her like REALLY!? an she just rolled her eyes an continued a conversation in Spanish w the other girl about Mexico and where she an her family were from. Second most disappointing visit!
The 1 M & M
Went in for my faves an got nothing but a tease! Paid for 2 regular ADULT scoops and received 1/2 scoop w 1/4 scoop. I looked at her like REALLY!? an she just rolled her eyes an continued a conversation in Spanish w the other girl about Mexico and where she an her family were from. Second most disappointing visit!
Jenny Wu
The ice cream is alright, but it's quite expensive. The service seems fine, although everyone appears like they'd prefer to be elsewhere if they had the choice.My boyfriend and I visited the shop to buy an ice cream cake for her brother's graduation BBQ. Ice cream cakes are delicious.The girl behind the counter looked really young, maybe around thirteen. We asked for the cake to be decorated in blue and maroon, which were the college colors of her brother's graduation.Here comes the funny part. Since we have a good sense of humor, we were okay with having the situation fixed and would have even shared a laugh about it. At the very least, admitting the mistake and offering a decent discount would have been appreciated. The woman didn't even know what color maroon was.They didn't provide any suitable alternatives or a significant discount for their mistake. We ended up paying the full price (literally).
Steve Lynch
Dirty, unsanitary, and just gross. don't forget to look at the leaking drain in the parking lot.
Cody Brown
Employees are GREAT!! Will change the review once the owner fixes his AC! It’s 90f inside this ice cream parlor and the employees are sweating. Unbelievable!
Mi Li
On a blistering hot day with temperatures in the 90s, my friend and I went into Baskin-Robbins to be met with thick stifling air. There were four young guys working behind the counter obviously suffering from the heat. Bless their hearts, they were troopers. The customers were also very uncomfortable. When we asked if the air conditioning was broken, we were told they weren’t allowed to turn it on. We want the manager to know that operating your business this way reflects poorly on you, it shows you don’t have the best interests of your employees at heart. You also sent the message that the comfort of your customers is not important. You’ve lost a couple of customers in us and possibly others. You may want to reconsider turning on your AC during the summer.
On a blistering hot day with temperatures in the 90s, my friend and I went into Baskin-Robbins to be met with thick stifling air. There were four young guys working behind the counter obviously suffering from the heat. Bless their hearts, they were troopers. The customers were also very uncomfortable. When we asked if the air conditioning was broken, we were told they weren't allowed to turn it on. We want the manager to know that operating your business this way reflects poorly on you, it shows you don't have the best interests of your employees at heart. You also sent the message that the comfort of your customers is not important. You've lost a couple of customers in us and possibly others. You may want to reconsider turning on your AC during the summer.
Eve
We usually come to this location but today was awful the two girls serving the ice creams were grabbing the money and touching my ice cream with the same gloves. Someone Pay all in coin change. And the change was full of cigarettes buds and dirt she went and grab that and then grab my ice cream cone I told her to please make me a new one. She got offended and gave attitude. She went and grab the waffle maker without changing her gloves . And then. She change them . I don’t know who gives them training but they are cross contaminating. She made a new ice and made my scoop súper small.
Janine Barker
The lady that greeted us and served our ice cream was wonderful however the checkout person didn't give us much options except to call corporate when they couldn't honor my T-Mobile discount for the week and he was kind of weird by asking if it was for here to go twice
Jennifer C.
I ordered from here and my order was not complete i called and tried to talk to the GM or a supervisor no one was able to help me and Mathew was giving me a attitude! again his name was mathew .do not order from here !!!
Christopher Rodriguez
“Baked up on doordash orders.“ I came to buy ice cream in the store and only door dash orders where being taken.
Good ice cream, friendly staff
Atmosphere: 5
Food: 5
Service: 5
I ordered a two scoop Sunday and it was horrible the ice cream was very bad. Don't waste your money at this
Food: 1
Showed up at 9:40 pm with 20 min before closing and the woman working closing shift on 11/30 glared at us as she slammed the door and locked it. And then slammed chairs into the door aggressively. I've worked in the restaurant industry before, so I get not liking your job and wanting to close early, but the attitude and passive aggressiveness was super rude and unnecessary.
Great ice cream but lack of non dairy options
Went in for my faves an got nothing but a tease! Paid for 2 regular ADULT scoops and received 1/2 scoop w 1/4 scoop. I looked at her like REALLY!? an she just rolled her eyes an continued a conversation in Spanish w the other girl about Mexico and where she an her family were from. Second most disappointing visit!
Went in for my faves an got nothing but a tease! Paid for 2 regular ADULT scoops and received 1/2 scoop w 1/4 scoop. I looked at her like REALLY!? an she just rolled her eyes an continued a conversation in Spanish w the other girl about Mexico and where she an her family were from. Second most disappointing visit!
The ice cream is alright, but it's quite expensive. The service seems fine, although everyone appears like they'd prefer to be elsewhere if they had the choice.My boyfriend and I visited the shop to buy an ice cream cake for her brother's graduation BBQ. Ice cream cakes are delicious.The girl behind the counter looked really young, maybe around thirteen. We asked for the cake to be decorated in blue and maroon, which were the college colors of her brother's graduation.Here comes the funny part. Since we have a good sense of humor, we were okay with having the situation fixed and would have even shared a laugh about it. At the very least, admitting the mistake and offering a decent discount would have been appreciated. The woman didn't even know what color maroon was.They didn't provide any suitable alternatives or a significant discount for their mistake. We ended up paying the full price (literally).
Dirty, unsanitary, and just gross. don't forget to look at the leaking drain in the parking lot.
Employees are GREAT!! Will change the review once the owner fixes his AC! It’s 90f inside this ice cream parlor and the employees are sweating. Unbelievable!
On a blistering hot day with temperatures in the 90s, my friend and I went into Baskin-Robbins to be met with thick stifling air. There were four young guys working behind the counter obviously suffering from the heat. Bless their hearts, they were troopers. The customers were also very uncomfortable. When we asked if the air conditioning was broken, we were told they weren’t allowed to turn it on. We want the manager to know that operating your business this way reflects poorly on you, it shows you don’t have the best interests of your employees at heart. You also sent the message that the comfort of your customers is not important. You’ve lost a couple of customers in us and possibly others. You may want to reconsider turning on your AC during the summer.
Restaurantji Recommends
On a blistering hot day with temperatures in the 90s, my friend and I went into Baskin-Robbins to be met with thick stifling air. There were four young guys working behind the counter obviously suffering from the heat. Bless their hearts, they were troopers. The customers were also very uncomfortable. When we asked if the air conditioning was broken, we were told they weren't allowed to turn it on. We want the manager to know that operating your business this way reflects poorly on you, it shows you don't have the best interests of your employees at heart. You also sent the message that the comfort of your customers is not important. You've lost a couple of customers in us and possibly others. You may want to reconsider turning on your AC during the summer.
We usually come to this location but today was awful the two girls serving the ice creams were grabbing the money and touching my ice cream with the same gloves. Someone Pay all in coin change. And the change was full of cigarettes buds and dirt she went and grab that and then grab my ice cream cone I told her to please make me a new one. She got offended and gave attitude. She went and grab the waffle maker without changing her gloves . And then. She change them . I don’t know who gives them training but they are cross contaminating. She made a new ice and made my scoop súper small.
The lady that greeted us and served our ice cream was wonderful however the checkout person didn't give us much options except to call corporate when they couldn't honor my T-Mobile discount for the week and he was kind of weird by asking if it was for here to go twice
I ordered from here and my order was not complete i called and tried to talk to the GM or a supervisor no one was able to help me and Mathew was giving me a attitude! again his name was mathew .do not order from here !!!
“Baked up on doordash orders.“ I came to buy ice cream in the store and only door dash orders where being taken.