Carl’s Jr.

1690 Tully Rd, San Jose
(408) 238-3611

Recent Reviews

Mauro Luna

I tired the beyond burger for the first time and to my surprise it was really good! Forsure I'll be back for another with those Cris cut fries that can't be beat. Haven't been here in a while but the store looked nice and I loved the good attitudes and being greeted when coming through the doors. Thanks for keeping up the good work.

Atmosphere: 4

Food: 5

Service: 5

Steven Luna

Under new management, is better than ever! The service is friendlier, and the staff is more attentive. Whether you're a regular or trying it for the first time, you'll love it..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Evelin Moreno

Everything was really good, great service, new management is doing a great job

Atmosphere: 5

Food: 5

Service: 5

Edgar A. Ramos.

New General Manager at your service in this location, doing everything possible to bring satisfaction to our customers and increase numbers

Atmosphere: 5

Food: 5

Service: 5

Son Dang

Ordered 3 times via their app & the experience was good, except the last one (today). Did a scheduled pick up for a Western Bacon Cheeseburger. Arrived on time & restaurant said order was not ready. So, I waited for 10+ minutes in the parking lot instructed by the employee. Nobody came to inform of the situation they faced. The restaurant said it never received my online order.Employee refused to serve my order & told me to contact the app developer instead. Seriously? I showed her my credit card was charged, got my email confirmation from Calr's Jr, and the app's screen with my order confirmed. After another 5 minutes debating, she gave in and served my order.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Burger

Jackson Garcia

The attention was very nice. The place was clean and nice. They attended to me very quickly. They offered me the best promotions they had available, including a free hamburger for downloading the app. And another promotion for $6 2 very good burgers excellent service... ?

Atmosphere: 5

Food: 5

Service: 5

Kym Roebuck

So far, this is our go to spot. Our burgers are always hot and fresh. Fries are hot sometimes. I pre-order on the app sometimes and get free burgers. It does take time like others say but for a fresh burger I'll wait. I do order a side of onion rings, which are always fresh and a pretty good sized order. The employees I encounter are friendly and always confirm my order and I appreciate their service. They are expensive but so are all the other fast food places. We normally go in the evening, so who ever works that shift, props to you for always having my food fresh and hot.

Atmosphere: 3

Food: 5

Service: 4

Mark Ellak

Lot of burger choices. Many delicious burgers here.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fries, Burger

Rosa S.

Went to this location once time and had the worst experience ever with their shift leader or their assistant manager he was very rude and weird. I'm glad I didn't order my food because who would've known what type of service they would made my food with if his customer service was already awful. I HIGHLY DO NOT RECOMMEND THIS LOCATION.

James Case

Was in drive thru and wouldn't take my order and turned me away.

Service: 1

Phino Cancilla Sr

I thought I was back in 1988........cruzin Tully & King. The outside is in some desperate need of a rehab...

Atmosphere: 1

Food: 5

Service: 4

Recommended dishes: Super Star with Cheese, Western Bacon Cheeseburger

CATCH THA BAY

On Friday, August 11 the wasn’t even wearing the uniform, gave me attitude at the window When I asked about what sauce they have. and I got my food everything seem to be reheated and wasn’t fresh at all. The cheeseburger’s bread I got was hard and not edible just an all-around terrible experience. They need to shut down the store or get some actual reliable employees.

Atmosphere: 1

Food: 1

Service: 1

Angie

Maybe not the staff fault? ...but these people are depressed. You can hear the groan in their voice when you place the order. . . They also "can't" do certain things that other places don't seem to mind...some wrong here. Food is fair. Speed is good. Just sucks the joy outta you... pulled over to do the review. Now my food is cold.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Fries, Burger

Anay Martin

Horrible customer service I will never go to this place again it was the first and last time I ended up not purchasing so they missed out on a good probably $50 purchase for my family of three the lady who assisted me was very rude when I asked her to let me know my options of the five dollar menu she said I needed to be ready tocorder when I got to her that it was at screen bfore hers and it really wasn't ???

Atmosphere: 1

Service: 1

Ivette Marcelo

Food is really good the service is amazing good job to the employee the cooks to make special burgers ??Wheelchair accessibility: Yes ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Guacamole, Burger, Onion Rings

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