Horrible soup. Bad quality meat. No attendant and bad interface, where I didn’t even know what I was paying for or what was the total. It didn’t allow me customizing the spice level. Soup ended up in the trash. Also, how do they expect people to eat a hot soup without a table? I was scared of dropping it on my lap and having to head to the ER instead of my flight.
Atmosphere: 1
Food: 1
Service: 1
Yamini L.
Food wasn't good at all. Chicken tariyaki veg bowl- Veggies were overcooked, broccoli was sour, rice was too soggy . No flavor. I just ate chicken pieces ( that was kind of edible) There were no utensils, no tissue paper.
Qing Li
Far from normal beef pho.
Atmosphere: 3
Food: 1
Service: 4
chicacabo
We ate from this vending machine at MSP Airport. Loved it! So tasty. Hard to believe there wasn't someone inside cooking it fresh.
Elliot Lai
It turns out that Pandora’s Box costs $14 and contains a puddle of oily water, a pile of small rocks called “rice,” and a few thin strips of meat supposedly called “chicken.”It also turns out that Yo-Kai Express isn’t some amiable company aspiring to serve Asian food using autonomous vending machines. In reality, it is a tyrannical, diabolical, heinous crime syndicate that serves pure suffering and pain masquerading as warm nourishing food. It’s not a cute innocent vending machine; it’s a grizzled robber. It isn’t a small business; it’s organized and conspired grand larceny.Now, how did I chance upon these startling yet astute observations? Scars. I was a firsthand eyewitness to the atrocities committed by this dastardly conglomerate. Within 30 seconds of unknowingly being robbed of $14, the machine birthed a literal abomination. As I opened Pandora’s Box, I viscerally felt the atmosphere, rank with the essence of pain, suffering, and death. Sodom and Gomorrah, watching brimstone rain from the sky. There is no mortal language, now, then, and forevermore, that can even scratch the surface, that can even comprehend the villainy that ensued after I opened the box.I narrowly escaped with my life. My stomach churning and mouth burning, I raced to detail this encounter with the embodiment of evil, darkness manifest himself, lest his minions chase me to the ends of the earth and strip me of my weapon, my words. And so I stand here today, as a bulwark of good, a valiant knight, and the whistleblower of justice, warning innocent souls of the dangers of this unassuming vending machine.
Atmosphere: 1
Food: 1
Service: 1
Amy H.
I think this is a great idea, however when there's failures there isn't much a traveler could do to get the help needed except email or phone call. When I ordered at the kiosk it seems reasonable, there's a good list of options to choose from and there's some vegetarian versions of the bowls/broths. All bowls are pre-built so don't expect any customization. One issue I had was trying to pay, with mobile it didn't seem to take the payment and was in a constant failure loop. I was able to pay with card. The machine took about 10 min to get the food out. The main issue was the bowl came out frozen, which I would have thought was my fault but I noticed through other media that the bowls were supposed to come out warm. Since I can't taste the food and it came out unexpectedly cold, there isn't much I can say on the taste. I would like an option to warm up somehow especially if this is an unexpected error.
Judy C.
Landed @ SJC on Southwest at Gate 36 , we were walking towards terminal, the Yo-Kai Express sign for ramen and rice bowls caught my eyes, I was expecting counter service but noticed the vending machine. My son and I thought it was so cool, I've seen social media post on these machines in Japan. Therefore, I was super excited to get to give it a try. I assumed this machine is new here at SJC, I recall another customer mentioned it's new, she wanted to give it a try but didn't have enough time before her flight. "Disclaimer", Before ordering you will have to consent to the product that is served hot and the soup content may scald, to avoid serious harm you are aware of using this product. From experience the bowl of noodles really comes out HOT, so please be careful. There are alot of noodle soup choices to choose from, even rice bowls. Taiwan beef noodle soup, Tantanmen, Black garlic tonkatsu ramen with soft boil egg, vegan udon, Tokyu shoyu ramen, spicy kimchi pork ramen, & Vietnamese beef pho. Some items were sold out. The prices for ramen varies and will tell you once you click on the item. We ended up trying the spicy kimchi pork bowl which is $13.99, total with tax $15.30, paid via credit card, my son and I was surprised at how this machine's ability to make our ramen. It was making a cool sound, while the machine was preparing our bowls. The only junk part about enjoying this bowl, it is hard to eat sitting down, w/no tables. We were lucky we saw an empty counter which we got to set the bowl down for photos. ( it is covered with plastic and lid) I love the little utensil kit with mini chop sticks, fork, spoon, and napkin, comes in a box. Overall, the bowl came out as pictured, kim chi, half cooked egg, pork belly, it tasted pretty good, a little on the salty side. I loved that it was piping hot, compared to some ramen shop the ramen comes out lukewarm and the broth is hot coming out of a vending machine. Wow! I can't wait to check out this machine again when we fly out of SJC during our future trips. I want to see how the rice bowl is and try the other ramen flavors. Yo-Kai Express is between Gate 33-34, kind of out of the way if you are not boarding near this gate, but worth the experience to give it a try. I am glad we got to check out this vending machine for the very first time, Technology is super cool!!
Tony T
How am I supposed to eat without utensils?
Drew Herburger (Fort Dudy)
Terrible
Atmosphere: 1
Food: 1
Service: 1
Arianna Giannelli
Delicious! My mom and I enjoyed a hot, tasty meal before our flight!
Stuck in the 30s wing for a layover at 7:30 when all other eateries were closed, wishing I had grabbed something from the Grab-n-Go I passed. I should have been wary after seeing there was an abandoned bowl still in the machine, but I placed my order, it took my money, and immediately gave me an error message. I called customer support to try to get a refund, but proceeded to sit through troubleshooting their machine for them, including throwing away the abandoned bowl, and waiting another 15 minutes for my food (where is the seasoning???) I would have been better off grabbing a packet of ramen from the grocery store when I got home.
Atmosphere: 1
Food: 1
Service: 1
Nikki C.
Stuck in the 30s wing for a layover at 7:30 when all other eateries were closed, wishing I had grabbed something from the Grab-n-Go I passed. I should have been wary after seeing there was an abandoned bowl still in the machine, but I placed my order, it took my money, and immediately gave me an error message. I called customer support to try to get a refund, but proceeded to sit through troubleshooting their machine for them, including throwing away the abandoned bowl, and waiting another 15 minutes for my food (where is the seasoning???) I would have been better off grabbing a packet of ramen from the grocery store when I got home.
Brenda Valencia Flores
Super tasty ramen. I got the shoyu one and I was very impressed by the flavor. I paid $13 and I thought it was fair for the amount of food I highly recommend
Andy Amezcua
I used their kiosk at the San Jose airport. No utensils! I would have never purchased if they let me know ahead of time that they don’t have utensils.Would you go to a steakhouse without cutlery? No!Customer service couldn’t immediately help. Didn’t gather my payment info(only way to track this order down, since I didn’t get a receipt). I’ll take this review to a 5 star after I get my money back. Good concept, horrible execution.Picture is my ramen in the trash.
Atmosphere: 1
Service: 1
Nicki Lee
TLDR: Machine is between Gates 33 and 34 of Terminal B. $11.99-13.99. Good quality - between takeout soup noodle and those Costco frozen wonton bowls, depending which bowl you get.More: Am too full from eating the vegan tan tan (was spicier than I expected! I think the tonkatsu fillings hold up to being frozen better). May add more later if I can still edit thisVegetarian options: Vegan Udon must be good since it was sold out. I got the vegan tan tan and forgot it was vegan for a minute
Horrible soup. Bad quality meat. No attendant and bad interface, where I didn’t even know what I was paying for or what was the total. It didn’t allow me customizing the spice level. Soup ended up in the trash. Also, how do they expect people to eat a hot soup without a table? I was scared of dropping it on my lap and having to head to the ER instead of my flight.
Atmosphere: 1
Food: 1
Service: 1
Food wasn't good at all. Chicken tariyaki veg bowl- Veggies were overcooked, broccoli was sour, rice was too soggy . No flavor. I just ate chicken pieces ( that was kind of edible) There were no utensils, no tissue paper.
Far from normal beef pho.
Atmosphere: 3
Food: 1
Service: 4
We ate from this vending machine at MSP Airport. Loved it! So tasty. Hard to believe there wasn't someone inside cooking it fresh.
It turns out that Pandora’s Box costs $14 and contains a puddle of oily water, a pile of small rocks called “rice,” and a few thin strips of meat supposedly called “chicken.”It also turns out that Yo-Kai Express isn’t some amiable company aspiring to serve Asian food using autonomous vending machines. In reality, it is a tyrannical, diabolical, heinous crime syndicate that serves pure suffering and pain masquerading as warm nourishing food. It’s not a cute innocent vending machine; it’s a grizzled robber. It isn’t a small business; it’s organized and conspired grand larceny.Now, how did I chance upon these startling yet astute observations? Scars. I was a firsthand eyewitness to the atrocities committed by this dastardly conglomerate. Within 30 seconds of unknowingly being robbed of $14, the machine birthed a literal abomination. As I opened Pandora’s Box, I viscerally felt the atmosphere, rank with the essence of pain, suffering, and death. Sodom and Gomorrah, watching brimstone rain from the sky. There is no mortal language, now, then, and forevermore, that can even scratch the surface, that can even comprehend the villainy that ensued after I opened the box.I narrowly escaped with my life. My stomach churning and mouth burning, I raced to detail this encounter with the embodiment of evil, darkness manifest himself, lest his minions chase me to the ends of the earth and strip me of my weapon, my words. And so I stand here today, as a bulwark of good, a valiant knight, and the whistleblower of justice, warning innocent souls of the dangers of this unassuming vending machine.
Atmosphere: 1
Food: 1
Service: 1
I think this is a great idea, however when there's failures there isn't much a traveler could do to get the help needed except email or phone call. When I ordered at the kiosk it seems reasonable, there's a good list of options to choose from and there's some vegetarian versions of the bowls/broths. All bowls are pre-built so don't expect any customization. One issue I had was trying to pay, with mobile it didn't seem to take the payment and was in a constant failure loop. I was able to pay with card. The machine took about 10 min to get the food out. The main issue was the bowl came out frozen, which I would have thought was my fault but I noticed through other media that the bowls were supposed to come out warm. Since I can't taste the food and it came out unexpectedly cold, there isn't much I can say on the taste. I would like an option to warm up somehow especially if this is an unexpected error.
Landed @ SJC on Southwest at Gate 36 , we were walking towards terminal, the Yo-Kai Express sign for ramen and rice bowls caught my eyes, I was expecting counter service but noticed the vending machine. My son and I thought it was so cool, I've seen social media post on these machines in Japan. Therefore, I was super excited to get to give it a try. I assumed this machine is new here at SJC, I recall another customer mentioned it's new, she wanted to give it a try but didn't have enough time before her flight. "Disclaimer", Before ordering you will have to consent to the product that is served hot and the soup content may scald, to avoid serious harm you are aware of using this product. From experience the bowl of noodles really comes out HOT, so please be careful. There are alot of noodle soup choices to choose from, even rice bowls. Taiwan beef noodle soup, Tantanmen, Black garlic tonkatsu ramen with soft boil egg, vegan udon, Tokyu shoyu ramen, spicy kimchi pork ramen, & Vietnamese beef pho. Some items were sold out. The prices for ramen varies and will tell you once you click on the item. We ended up trying the spicy kimchi pork bowl which is $13.99, total with tax $15.30, paid via credit card, my son and I was surprised at how this machine's ability to make our ramen. It was making a cool sound, while the machine was preparing our bowls. The only junk part about enjoying this bowl, it is hard to eat sitting down, w/no tables. We were lucky we saw an empty counter which we got to set the bowl down for photos. ( it is covered with plastic and lid) I love the little utensil kit with mini chop sticks, fork, spoon, and napkin, comes in a box. Overall, the bowl came out as pictured, kim chi, half cooked egg, pork belly, it tasted pretty good, a little on the salty side. I loved that it was piping hot, compared to some ramen shop the ramen comes out lukewarm and the broth is hot coming out of a vending machine. Wow! I can't wait to check out this machine again when we fly out of SJC during our future trips. I want to see how the rice bowl is and try the other ramen flavors. Yo-Kai Express is between Gate 33-34, kind of out of the way if you are not boarding near this gate, but worth the experience to give it a try. I am glad we got to check out this vending machine for the very first time, Technology is super cool!!
How am I supposed to eat without utensils?
Terrible
Atmosphere: 1
Food: 1
Service: 1
Delicious! My mom and I enjoyed a hot, tasty meal before our flight!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Stuck in the 30s wing for a layover at 7:30 when all other eateries were closed, wishing I had grabbed something from the Grab-n-Go I passed. I should have been wary after seeing there was an abandoned bowl still in the machine, but I placed my order, it took my money, and immediately gave me an error message. I called customer support to try to get a refund, but proceeded to sit through troubleshooting their machine for them, including throwing away the abandoned bowl, and waiting another 15 minutes for my food (where is the seasoning???) I would have been better off grabbing a packet of ramen from the grocery store when I got home.
Atmosphere: 1
Food: 1
Service: 1
Stuck in the 30s wing for a layover at 7:30 when all other eateries were closed, wishing I had grabbed something from the Grab-n-Go I passed. I should have been wary after seeing there was an abandoned bowl still in the machine, but I placed my order, it took my money, and immediately gave me an error message. I called customer support to try to get a refund, but proceeded to sit through troubleshooting their machine for them, including throwing away the abandoned bowl, and waiting another 15 minutes for my food (where is the seasoning???) I would have been better off grabbing a packet of ramen from the grocery store when I got home.
Super tasty ramen. I got the shoyu one and I was very impressed by the flavor. I paid $13 and I thought it was fair for the amount of food I highly recommend
I used their kiosk at the San Jose airport. No utensils! I would have never purchased if they let me know ahead of time that they don’t have utensils.Would you go to a steakhouse without cutlery? No!Customer service couldn’t immediately help. Didn’t gather my payment info(only way to track this order down, since I didn’t get a receipt). I’ll take this review to a 5 star after I get my money back. Good concept, horrible execution.Picture is my ramen in the trash.
Atmosphere: 1
Service: 1
TLDR: Machine is between Gates 33 and 34 of Terminal B. $11.99-13.99. Good quality - between takeout soup noodle and those Costco frozen wonton bowls, depending which bowl you get.More: Am too full from eating the vegan tan tan (was spicier than I expected! I think the tonkatsu fillings hold up to being frozen better). May add more later if I can still edit thisVegetarian options: Vegan Udon must be good since it was sold out. I got the vegan tan tan and forgot it was vegan for a minute
Atmosphere: 3
Food: 5
Service: 5