El Pollo Loco

33953 Doheny Park Rd, San Juan Capistrano
(949) 248-2554

Recent Reviews

Barbara Lesneski

Food needs to be warmer

Atmosphere: 3

Food: 4

Service: 4

Stephen Chow

This alpollo loco has been here for as long as I can remember. 20 years plus that's a testament to how long it's been there. It is what it is. They have what you expect. And they deliver. Can be busy at times. Weights can be long.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Double Chicken Avocado Salad

Joana Graciano

A few homeless constantly going in and out of restaurant. All gathered at one table but not eating.

Atmosphere: 3

Food: 4

Service: 4

Francisco Hilario (El feo)

For fast food it is fine and they have variety. salad. burritos. I recommend

Atmosphere: 5

Food: 5

Service: 5

Sotero Diaz

The family eight piece meal with three big sides....plus!...added another eight (8) piece using coupon. Delicious and hot!

Food: 5

Service: 5

Recommended dishes: 10pc Fire-Grilled Chicken Dinner

Diane Esquivel-Quintero

El Poll Loco makes a better chix tortilla soup than most major restaurants!!!Their carnitas tacos also a big step above flavorwise than any drive thru.Their round chix quesadillas a great tasty snack!!

Atmosphere: 5

Food: 5

Service: 5

Tyler N.

I ordered the Double chicken tostada salad and I got 4 mini cubes of chicken, hardly any rice and beans for $12. What a total rip off in portion size. I dont know who need to regulate this but they need help in portions, especially for DOUBLE chicken when I practically got nothing for my money.

Mark M.

In the drive-through, I order a four piece chicken breast and wing and she says eight piece leg and thigh? I then order lemons, onion, and cilantro and she says lemon and cilantro? I've been asked for flour tortillas and she says OK corn tortillas I walked out.

SJC 949

First time back in months. Stopped going because something wrong on every order. I order thru the app. Today I ordered new Shredded Chicken Cheese Bowl. It does not come with sour cream or cabbage, but they put it in there. Looked disgusting. I asked them to fix and the lady in the kitchen actually argued to everyone that's how it comes. They made a new one still had the cabbage in the melted cheese and bean liquiid. So gross I didn't eat it. It's how this location goes. They blame you for the order being wrong. No mas.

Atmosphere: 2

Food: 1

Service: 2

River Linsday

Place stinks , could not stay and eat inside.

Atmosphere: 1

Food: 1

Service: 2

mike abd

Very easy location and excellent service with restroom inside and clean restaurant five star plus.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Avocado Salad

Tim Crankshaw

Nasty food, can’t believe I paid all this money for old chicken and gross Mac and

Atmosphere: 1

Food: 1

Service: 1

Buz Direc

I ordered a double tostada which was supposed to have double the amount of chicken, but what I felt it had double was the lettuce lolThis location has an exceptional

Atmosphere: 5

Food: 4

Service: 5

Jerry Chavez

By far the most gross thing....pink chicken ? when showed the cashier the cook came over and tried to tell us that's the correct color..... I've been cooking for over 12yrs on 2 different restaurants and yet never heard of pink chicken being a thing....you can get a light brown coloration close to the bone marrow when boiled but never on grilled chicken.

Atmosphere: 2

Food: 1

Service: 2

Madison A.

Spent $15.00 on two chicken avocado tacos and they literally didn't put any chicken in them! I'm so furious. I tried calling them several times and it just rang and rang.

Load More