Wingstop

687 S Rancho Santa Fe Rd, San Marcos
(442) 515-3191

Recent Reviews

Robert Johnson

Our order was missing items. This is not the first time we have had this issue at this location. We ordered online and it said the order would be ready in 16 to 21 minutes. It was ready at 40 minutes after ordering. Unfortunately, I did not notice the missing items until we arrived home. Did not want to spend another 15 minutes driving back. After the last time, we had not been back for a couple of years. Although I like their food, we will not be going back as there is no attention to detail by the employees to get the orders correct.

Atmosphere: 2

Food: 3

Service: 1

CJ Artis

Didn't get any food, was picking up rideshare order...this place is absolutely DISGUSTING! The restroom was really nasty and disgusting. I would never eat or drink anything from this place.

Atmosphere: 1

Service: 1

Elvis Garcia

Service was terrible my order was ready and they had me waiting took other orders instead when there was no one in line and I was first by the time I got home food was

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Louisiana Voodoo Fries

Crazy Eddie

They always forget to add one of the dipping sauce to my order, the blue cheese, what kind of way to run a business. I'm freaking fed up with them, and they are going to lose a customer.

Atmosphere: 2

Food: 2

Service: 2

Турция

The workers don’t work at all, but they can afford to go for walks. relax but do not prepare the order.

Atmosphere: 3

Food: 5

Service: 1

Michael Evitts

Workers are always extremely rude and impatient. Fries always come out soggy.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: 10 Wings

A.noelle.e

Workers were messing around and not paying attention to the order at all. My order (lemon pepper) came covered in oil and no seasoning. Extremely

Atmosphere: 1

Food: 1

Service: 1

Me N

This store is disgusting. The food takes a long time, the staff talk over the food. There are a lot of teens vaping inside the store!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheese Fries, 10 Wings

Victor H.

Order a simple combo. Everyone in my table got their food. Waited exactly 23 min and watched 7 exact online order and 3 inside guess received their food. I finally asked about an update and instead of them agreeing they dropped the ball they finally notice and was told 4 min instead of apologizing . The other thing I have never experienced was that there was 0 trash cans to throw away my food. Was I supposed to walk by the kitchen and throw it there. I notice everyone was trowing their trash outside, which even that one was completely full and bags sitting next to it. This is not to hate, but for management to look more into this maybe they need more staff or actually trash bins.

Niche M.

would definitely recommend to someone i hated deeply forgot 20 wings, kept saying my fries were almost ready for my order yet kept serving others fries, restaurant was trashed. i felt sorry for the staff until i saw them giving each other looks as if it was funny to make people wait. manager was stoned, came out front for a minute and quickly hid in the back. reused bowls over and over and over. order said it would be ready in 20 minutes, drove over after 15 minutes and waited for another hour. food wasn't even good, some of my wings were split in half making it "2". i am not a picky person in any sense i will literally eat anything but this was an automatic no the second i saw itall in all, if you want missing and foul food, bad service, incompetent management, come to this location!!

Celina C.

Probably the worst Wing Stop i've been to. the customer service is rude. The food takes forever to be made. The restaurant is messy. There's always a bunch of flies flying around the tea area. It just gives very dirty and poor management vibes.

Ashley Ruin

I’d give this place zero if I could . Absolutely disgusting I’d rather starve before I ordered from here again or eat dirt . My iced tea had no ice or flavor at all it was basically water . And the wings were under cooked and cold

Atmosphere: 1

Food: 1

Service: 1

Natalie M.

The times I’ve had the food here the oil is not drained and there was a pool of it and then the fries are not cooked through or separated

Food: 1

mike lubin

Who is running this place? Always out of sauces. Always gross inside. Pay your people more, and actually run your franchise.

Atmosphere: 1

Food: 1

Service: 1

Adeljon Arreola

Cashier was inattentive… I had to repeat my order twice on two different cashiers on two different register… the place was a mess in the kitchen and on the guest area… out of towel/tissue/napkin…. Sauce not included? You gotta pay for a ranch sauce in order to enjoy the wings? It’s a rip off!… 20 minutes wait for 10 wings on one customer? It’ll take forever on peak time to get your food… people got 30 minutes avg work lunch to enjoy meal not wait on it. All these wage increase demand for a incompetent service employees.

Atmosphere: 1

Food: 3

Service: 1

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