This review is to shout out Fransisco, our delivery driver and honestly a really good meal. Fransisco called us when he was 2 minutes away and we gave him entry instructions into our building. He found the place no problem, packaged it nicely, and did a contactless drop. The food was perfectly intact and he was friendly and prompt. The food was also the best Dominos Ive had in a while, even from this same store! In COVID times, delivery is so important. 5 stars, Fransisco!
G L.
Great pickup experience:Easy pickup: ordered online and arrived 20 mins after, my order was all ready for pickup. Yummy food: pizza and wings taste good and warm after a 20-min drive back to home.Nothing to complain, very happy.
Madlab M.
This Domino's pizza place sucks a*** I've ordered from this place a total of 6 or so times within this year twice they delivered to the wrong place (once other end of the block..(and someone paid) and once next door)....twice they burnt my brownies and once sent me breadsticks instead of the brownies I ordered. AND today I had to send back an order because the driver didn't have $5 change on him.... total was $28 , I had $40 cash and asked for $5 change . save yourself the headaches and order from any other pizza place you'll get way better service than this dump!
Alfredo R.
First of ALL, I want to shout out to The General Manager, Lisa! she is so chill and such a customer service type of person! Purchasing pizza from this certain location was off the heezy. Thank you for you and your crew's hard-work! WILL be coming back to Dominos; especially at this specific location. Amen!
Lauri D.
I am a fan of this location in my neighborhood especially since they are usually quick and friendly. The Domino's app makes it all too easy to order and then build the hype with the tracker. I appreciate the ability to send their team encouraging messages as well. I've always been curious how that gets shared with the staff. In any case I am giving a shoutout to Anthony for fixing a recent delivery issue. I have ordered several times without a problem usually so this is no complaint. Anthony was gracious enough to resend the order several days after when I called. I appreciate his efforts and wanted to recognize him for that. Thank you for the pizza!
William P.
My sister and I ordered from this Domino's. We ordered a Caesar Salad, medium two topping pizza, BBQ wings, and a two liter Diet Coke. The order showed up 15 minutes later. I looked over our order and my sister's salad was missing. I asked the delivery guy where her salad was. He said, "Uh, we didn't get in our salad delivery today. I called you but you didn't answer."I look on my phone record and no call came in. I told him as much and showed him. He argued with me saying he called. I told him Domino's had better have taken the salad off the bill.He said, "I guess so." and took off.I went in and told my sister and checked her phone. There was no call.This is b******* and I'm very dissatisfied. They've messed up our order before and when we went in to pickup an order we ended up waiting an additional 45 minutes for our order of brownies because they kept burning them and had to start over. So, my suggestion is watch this location.
Nancy M.
I have been a Dominos customer for ever and unfortunately my local Dominos is no longer in business therefore I can only get my Dominos from San Mateo. I had a bad experience when trying to order my pizza this last Friday. It wasn't the restaurant it was the worker but it wasn't even the workers fault because both of our attitudes were rubbing wrong. anyways to make a long story short Lisa the manager went over and above the call of duty to make the situation right. this hands-down was one of the best customer service experiences I've ever had Definitely will return if not come more often
Geneva W.
We always have a dominos pizza or pasta at Least once a week my son loves this place They always have great deals on pizzas or their other items. I love to order the Alfredo pasta and absolutely crave the garlic bites dipped into the garlic butter oh my just plopped me down after I had my pasta and bread almost as good as an Italian restaurant ok not that good but it is good enough to satisfy your hunger and the prices are right We place our order online and have it delivered they have a great delivery tracker that tracks your order / delivery for you so you know what is going on with your meal. On their app or website they have coupons you can use to order with and their coupons are always great deals. We always get the pasta as and pizza for $5.99 Each with their coupon deals. Don't forget to order the garlic bites they are so good especially when they are warmed
André O.
Very unprofessional service. They really don't give a s*** for the customers. Even after the tracker was showing that my pizza was ready, I was told my pizza was on oven. So, basically I waited almost 15 minutes and they just realized that the pizza was ready and getting cold by the counter top.
john s.
Let me start by saying we should all do "social distancing" with this place, for about three miles...the pizza is mediocre, customer service is awful, and the driver I got was just simply filthy, did not have any protective equipment on, and wanted to charge me even though it was an online transaction.
Night. Staff working I are really great even in this tuff time given us fresh as we eat in all outlets since 4 years god bless dominos
Tame T.
I don't know how they are for the pick ups. I ordered two pizzas and chicken wings for delivery last night. Their delivery service was very bad. It took more than two hours to get the food. Pizzas and chicken wings were very cold. Do not ever think to order for the delivery.
ivan b.
Lisa and Giovanni have excellent excellent customer service And helps dominoes stay true to their mission. Habanero mango chicken wings = amazing. HAnd tossed pizza = so so good.
Naresh N.
How do you mess up a pizza delivery!? Well, count on these guys to find ways to do exactly that. First, it took more than 2 hours to deliver the Pizza from the time it said 'Out for Delivery'. So, their online 'cool' tracker lies - someone manually entering whatever they feel like. We called the 4th Street (San Mateo location where the Pizza was being made), they claimed it was being delivered and is two minutes away. That was a lie (it is now 30 minutes and ticking). We are giving up and going to the Round Table pizza on Norfolk - should have done that in the first place than trust a third rate outfit. Total waste of time. Next battle is to get the money back - will update if that is a problem. Find another place - any other place (Pizza Hut, Round Table, Amici's, ...). These folks are on track to close down soon. They lost at least one customer today forever.
Michael J.
They have good deals, but after a few bad experiences I have decided I'm no longer a customer. About three out of the seven times I've been there and it took about 6 minutes for someone to show up at the counter. The last time I ordered, I showed up ( it took 6 minutes for a guy to get to the counter ) the phone was ringing and no one was answering. I was told my pizza is not ready, I waited another 15 minutes, it still was not ready. The employees were swamped and moving slowly. The guy at the register could barley make a coherent sentence. Don't even think about it, this place sucks sh** through a straw.
This review is to shout out Fransisco, our delivery driver and honestly a really good meal. Fransisco called us when he was 2 minutes away and we gave him entry instructions into our building. He found the place no problem, packaged it nicely, and did a contactless drop. The food was perfectly intact and he was friendly and prompt. The food was also the best Dominos Ive had in a while, even from this same store! In COVID times, delivery is so important. 5 stars, Fransisco!
Great pickup experience:Easy pickup: ordered online and arrived 20 mins after, my order was all ready for pickup. Yummy food: pizza and wings taste good and warm after a 20-min drive back to home.Nothing to complain, very happy.
This Domino's pizza place sucks a*** I've ordered from this place a total of 6 or so times within this year twice they delivered to the wrong place (once other end of the block..(and someone paid) and once next door)....twice they burnt my brownies and once sent me breadsticks instead of the brownies I ordered. AND today I had to send back an order because the driver didn't have $5 change on him.... total was $28 , I had $40 cash and asked for $5 change . save yourself the headaches and order from any other pizza place you'll get way better service than this dump!
First of ALL, I want to shout out to The General Manager, Lisa! she is so chill and such a customer service type of person! Purchasing pizza from this certain location was off the heezy. Thank you for you and your crew's hard-work! WILL be coming back to Dominos; especially at this specific location. Amen!
I am a fan of this location in my neighborhood especially since they are usually quick and friendly. The Domino's app makes it all too easy to order and then build the hype with the tracker. I appreciate the ability to send their team encouraging messages as well. I've always been curious how that gets shared with the staff. In any case I am giving a shoutout to Anthony for fixing a recent delivery issue. I have ordered several times without a problem usually so this is no complaint. Anthony was gracious enough to resend the order several days after when I called. I appreciate his efforts and wanted to recognize him for that. Thank you for the pizza!
My sister and I ordered from this Domino's. We ordered a Caesar Salad, medium two topping pizza, BBQ wings, and a two liter Diet Coke. The order showed up 15 minutes later. I looked over our order and my sister's salad was missing. I asked the delivery guy where her salad was. He said, "Uh, we didn't get in our salad delivery today. I called you but you didn't answer."I look on my phone record and no call came in. I told him as much and showed him. He argued with me saying he called. I told him Domino's had better have taken the salad off the bill.He said, "I guess so." and took off.I went in and told my sister and checked her phone. There was no call.This is b******* and I'm very dissatisfied. They've messed up our order before and when we went in to pickup an order we ended up waiting an additional 45 minutes for our order of brownies because they kept burning them and had to start over. So, my suggestion is watch this location.
I have been a Dominos customer for ever and unfortunately my local Dominos is no longer in business therefore I can only get my Dominos from San Mateo. I had a bad experience when trying to order my pizza this last Friday. It wasn't the restaurant it was the worker but it wasn't even the workers fault because both of our attitudes were rubbing wrong. anyways to make a long story short Lisa the manager went over and above the call of duty to make the situation right. this hands-down was one of the best customer service experiences I've ever had Definitely will return if not come more often
We always have a dominos pizza or pasta at Least once a week my son loves this place They always have great deals on pizzas or their other items. I love to order the Alfredo pasta and absolutely crave the garlic bites dipped into the garlic butter oh my just plopped me down after I had my pasta and bread almost as good as an Italian restaurant ok not that good but it is good enough to satisfy your hunger and the prices are right We place our order online and have it delivered they have a great delivery tracker that tracks your order / delivery for you so you know what is going on with your meal. On their app or website they have coupons you can use to order with and their coupons are always great deals. We always get the pasta as and pizza for $5.99 Each with their coupon deals. Don't forget to order the garlic bites they are so good especially when they are warmed
Very unprofessional service. They really don't give a s*** for the customers. Even after the tracker was showing that my pizza was ready, I was told my pizza was on oven. So, basically I waited almost 15 minutes and they just realized that the pizza was ready and getting cold by the counter top.
Let me start by saying we should all do "social distancing" with this place, for about three miles...the pizza is mediocre, customer service is awful, and the driver I got was just simply filthy, did not have any protective equipment on, and wanted to charge me even though it was an online transaction.
Restaurantji Recommends
Night. Staff working I are really great even in this tuff time given us fresh as we eat in all outlets since 4 years god bless dominos
I don't know how they are for the pick ups. I ordered two pizzas and chicken wings for delivery last night. Their delivery service was very bad. It took more than two hours to get the food. Pizzas and chicken wings were very cold. Do not ever think to order for the delivery.
Lisa and Giovanni have excellent excellent customer service And helps dominoes stay true to their mission. Habanero mango chicken wings = amazing. HAnd tossed pizza = so so good.
How do you mess up a pizza delivery!? Well, count on these guys to find ways to do exactly that. First, it took more than 2 hours to deliver the Pizza from the time it said 'Out for Delivery'. So, their online 'cool' tracker lies - someone manually entering whatever they feel like. We called the 4th Street (San Mateo location where the Pizza was being made), they claimed it was being delivered and is two minutes away. That was a lie (it is now 30 minutes and ticking). We are giving up and going to the Round Table pizza on Norfolk - should have done that in the first place than trust a third rate outfit. Total waste of time. Next battle is to get the money back - will update if that is a problem. Find another place - any other place (Pizza Hut, Round Table, Amici's, ...). These folks are on track to close down soon. They lost at least one customer today forever.
They have good deals, but after a few bad experiences I have decided I'm no longer a customer. About three out of the seven times I've been there and it took about 6 minutes for someone to show up at the counter. The last time I ordered, I showed up ( it took 6 minutes for a guy to get to the counter ) the phone was ringing and no one was answering. I was told my pizza is not ready, I waited another 15 minutes, it still was not ready. The employees were swamped and moving slowly. The guy at the register could barley make a coherent sentence. Don't even think about it, this place sucks sh** through a straw.