Went here to pick up my mobile order and asked if my sandwich can be toasted and food hot. The manager screamed and said ma'am, I said excuse me. She said loudly with an attitude we toast all the bread and you ordered 8 minutes ago. I get to the window and she says you always have a problem when you come here. Don't come back. I didn't take my order. Please refund my order I was just here the other day and asked the guy manager for hot food and it was a mobile order he didn't have a problem with it, she's very unprofessional. She told her staff the next time you see her do not serve her. IS IT HER RESTAURANT TO BAN SOMEONE FROM COMING? CHIRAZ or something was the managers name
Everything was okay but not the fries. While I understand that the nature of online food delivery can present challenges in maintaining the freshness of certain items, it is essential for restaurants to take extra care in ensuring that all components of the meal, including the fries, meet the expected standards.
Katherine C.
i came here to write a review because it seems like its the only place where they would pay attention. The management here is a total JOKE. the manager is always flirting with the fryer guy and always up on him and she seems to not let him concentrate. i always come in the lobby and for some weird reason they're always together. last time the guy took almost 5-8 minutes just to give me a hash brown. I was able to catch his name because apparently he is a cashier as well. his name is Danny and i don't know the managers name all i know is that shes the manager at this location. this is a total joke if the upper management allows they're "trusted managers" to be dating and flirting on the floor and the guy seems way younger than her too. what a pathetic joke.
Carmen Addison
Location is good and convenient. I never have a problem with customer service, they are always quick and easy going. Will NOT go back to JITB on McDowell. WASHINGTON street has all my services. Thank you for your great customer service. It shows, keep up the good work staff.
Atmosphere: 5
Food: 5
Service: 5
Savannah P.
They are a problem agaIN AND AGAIN. I went there earlier in the week and they were joking about not having any coffee, as I started to pull away she said just joking. as if their ineptitude was something to laugh at? So I went there this morning to get coffee and the same girl refused to serve me and gave me the middle finger. You must be so proud!
Abram Escamilla
When trying to hand my money to the drive thru attendant, the woman at the counter released my money and it went flying towards the street....after I had to get out of my car to retrieve it the woman was gone and it was a different person at the window. I said hello and was ignored. I asked if everything was ok and again I was ignored. I told him that his attitude is bad and this is why people don't like to come here, to which his reply was "Well don't come here then". Got it. Won't be coming to this jack in the box again, won't let my family go back either.
Went here to pick up my mobile order and asked if my sandwich can be toasted and food hot. The manager screamed and said ma'am, I said excuse me. She said loudly with an attitude we toast all the bread and you ordered 8 minutes ago. I get to the window and she says you always have a problem when you come here. Don't come back. I didn't take my order. Please refund my order I was just here the other day and asked the guy manager for hot food and it was a mobile order he didn't have a problem with it, she's very unprofessional. She told her staff the next time you see her do not serve her. IS IT HER RESTAURANT TO BAN SOMEONE FROM COMING? CHIRAZ or something was the managers name
Atmosphere: 1
Food: 1
Service: 1
I usually get takeout.
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich, Sandwich, Burger, Egg Rolls, Fries, French Fries
Very good place. Love it here.
Atmosphere: 5
Food: 5
Service: 5
Sketchy location but the food is what you'd expect from Jack In The Box.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Chicken Teriyaki Bowl, Chicken Sandwich, Two Tacos, French Fries
Did not mix My milkshake, was
Atmosphere: 2
Food: 2
Service: 3
They are not clean completely.
Service: 1
They never have anything when u try to order and they always mess up the order don’t know how they still open worst service
Atmosphere: 1
Food: 1
Service: 1
They put the fast in fast food. Always courteous.
Atmosphere: 5
Food: 5
Service: 5
Hire a better class of employees. Sloppy food, sloppy service.
Atmosphere: 1
Food: 1
Service: 1
Breakfast sandwich was fresh and good.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Everything was okay but not the fries. While I understand that the nature of online food delivery can present challenges in maintaining the freshness of certain items, it is essential for restaurants to take extra care in ensuring that all components of the meal, including the fries, meet the expected standards.
i came here to write a review because it seems like its the only place where they would pay attention. The management here is a total JOKE. the manager is always flirting with the fryer guy and always up on him and she seems to not let him concentrate. i always come in the lobby and for some weird reason they're always together. last time the guy took almost 5-8 minutes just to give me a hash brown. I was able to catch his name because apparently he is a cashier as well. his name is Danny and i don't know the managers name all i know is that shes the manager at this location. this is a total joke if the upper management allows they're "trusted managers" to be dating and flirting on the floor and the guy seems way younger than her too. what a pathetic joke.
Location is good and convenient. I never have a problem with customer service, they are always quick and easy going. Will NOT go back to JITB on McDowell. WASHINGTON street has all my services. Thank you for your great customer service. It shows, keep up the good work staff.
Atmosphere: 5
Food: 5
Service: 5
They are a problem agaIN AND AGAIN. I went there earlier in the week and they were joking about not having any coffee, as I started to pull away she said just joking. as if their ineptitude was something to laugh at? So I went there this morning to get coffee and the same girl refused to serve me and gave me the middle finger. You must be so proud!
When trying to hand my money to the drive thru attendant, the woman at the counter released my money and it went flying towards the street....after I had to get out of my car to retrieve it the woman was gone and it was a different person at the window. I said hello and was ignored. I asked if everything was ok and again I was ignored. I told him that his attitude is bad and this is why people don't like to come here, to which his reply was "Well don't come here then". Got it. Won't be coming to this jack in the box again, won't let my family go back either.
Atmosphere: 2
Food: 2
Service: 1