Carl’s Jr.

1943 17th St, Santa Ana
(714) 564-9348

Recent Reviews

Jack Chip

They have the best chicken tenders on the planet! Always served hot,juicy and with a perfect crisp. Much better than the chicken joint next door! just saying!

Atmosphere: 4

Food: 5

Service: 5

Jennifer Perea

I ordered a large combo with a large drink of strawberry lemonade. They said that drink only comes in one size and I said okay but I didn’t realize it came in a small!! And for a meal of 4 it came down to $50! A $15 combo!! That is crazy!! And on top of that my daughter chicken sandwich was not cook all the way!

Atmosphere: 3

Food: 3

Service: 2

Marlene Zazuetta

it wasn't too busy inside however i did wait quite a bit to get my food but on the plus side it was hot and fresh

Atmosphere: 5

Food: 5

Service: 4

Silva not gold

Good morning Carl’s Jr team,I’ve been coming here for years and love Carl’s Jr for their burgers, but this morning, I went through the drive through and have a horrible experience with Veronica, I’m not sure if that’s is her name but she’s a Hispanic worker taking the order at 04/09/24 at 6:30amBefore I gave my order she had a nasty attitude as if she didn’t want to be there or was extremely annoyed, I was being patient and trying to reason because I’ve worked at McDonald’s at know nose fast food restaurants are build off of customer service,She said she couldNot understand me so I pulled up to the window for clarification which lead to her telling me I shouldn’t be talking her the way I did, which was narcissistic, I believe in Jesus Christ and understand maybe at this point she’s just going through something personal,I parked my car and went inside no issue or motive to do anything wrong apart from ordering my steak and egg burrito, she said at that point that she would not serve me at all,Kindly asked for the number to report this incident and she rudely said I’d have to go online and started to blame situation on myselfThere was a female cook which was nice and understandable about situation but there was a bit of reciprocity, told Veronica she didn’t have to be like that and mentioned that if we as humans are acting with bad intentions god would know so at that point I left to avoid anything taken wrong or police being called for no reason.I know things can get taken the wrong way so I’m making this review in case anyone gets treated like this, customer service was horrible and I encourage Carl’s Jr team to find someone who will value their job in this sort of economy, at this point a robot or ai would be the best solution to avoid a customer having to take time out of their day to spread awareness and empty stomach,I will still continue to each here once in a while but this experience, I will never forget, I felt like the issue when god knows I was just trying to get my food and understand her,If Carl’s Jr team can review tape and records it would be gladly appreciated,Most likely she will try to Bend a lie to protect herself which I understand but the proof is there, there’s always 2 sides to every story.Have a blessed day guys and god bless you and your families

Atmosphere: 1

Food: 5

Service: 1

Jacob Navarro

Great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Alma Pena

The cashier(Kevin) that took my order had no sense of urgencyI understand it was late at night but his attitude was horrible he didn’t greet me when I got to the window no smile nothing he also had his ear pod on no wonder I had to repeat my order to him very unsatisfied with this service

Atmosphere: 1

Food: 1

Service: 1

john erickson

It was carls jr. Burger was good but damn have the prices gone up.. What happened to the 6 dollar burger... my burger, although was a tripple, was 12 bucks.

Atmosphere: 3

Food: 5

Service: 5

Carlos Medina

I like how clean the store is and how nice the employees

Atmosphere: 5

Food: 5

Service: 5

María Silvia Martinez

Kid-friendliness: Love place

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich, Burrito, Burger

Joe

GoodParking: Excellent

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich, Burger

Fred Lawyer

Guacamole bacon cheeseburger was really

Atmosphere: 3

Food: 3

Service: 3

C. D.

Delicious as usual! Love Carl's!

Food: 5

Service: 5

Ceccyy_ S (Ceeccyy)

My son loves this place, he gets to play and eat. And the place is clean, peaceful, fast service , and associates were kind.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Ricardo Segovia

I love Carl’s Jr it is amazing I love the burger that they

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Sandwich

Kasey Flores

Good experience

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich, Burger

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