El Pollo Loco

1909 N Main St, Santa Ana
(714) 667-0413

Recent Reviews

Ron Broadbelt

I've been eating here for years. I got the 2 person meal and it was not good. The mac and cheese was so very watery that I had to drink it. The salad had not even a teaspoon of dressing on it. The rest was good. Not normal for these guys. Check you meal before you leave.

Atmosphere: 5

Food: 2

Service: 5

Sergio Agraz III

Great service

James Brown

Great food

Johnny Boi

Best pollo instead

Brisa Maceda

They are so nice, very efficient, fast service.

Atmosphere: 5

Food: 5

Service: 5

Michelle N

Food is always consistently good and the service is nice.

Atmosphere: 5

Food: 5

Service: 5

Maria Martinez

I didn't find the piece of chicken that I like and then they served me a raw breast they didn't put the tortillas ☹️

Atmosphere: 4

Food: 4

Service: 3

James Gibson

I ordered a chicken bowl and a packed on chicken chicken was good and the salad with itUnder 12

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Pollo Chicken Bowl

Prima Reyes

Like the tortilla soup.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tostada Salad

Shawn K.

So Very sad to say that this El Pollo Loco has joined the Cater only to the wealthy band wagon !!! I am a blue collar 9-5 worker and I can NO longer afford the new Exuberant out of control prices for the "verysmall" chicken brest @10.90 a 6oz cup of beans @4.89 and a 6oz cup of macaroni and cheese @$4.89 thats over $20 dollars now !!!!! I mean, I can literally go to Ralph's Grocery store and buy an entire pound of already made macaroni and cheese. Three 16oz cans of beans and the whole dang already cooked and hot chicken That's just as good if not better for the same 20 dollars !!!!! Convenience my azz ,, ! price gouging more like it . And yes, I went to ralphs and purchased all of that and it was $22.70 in total . And I can have dinner for 3 days now !

Nancy Arriaza

Cashier was aggressive when making transactions. She never made eye contact just taking my order ?. Atmosphere feels like the eating section doesn't belong to the business since none of the workers seen around there. A couple of homeless inside, hoping someone might share with them. I am compassionate toward them, yet it is disgusting to eat while seeing someone with dirty clothes on.Parking: There are plenty of parking spots, yet a lot of homeless people. You might feel intimidated and scared of being threatened.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: 4pc Half Chicken Meal

Honest Deb C

Good eats. They have pork carnitas now which are delicious!

Atmosphere: 4

Food: 5

Service: 4

Leslie Alvarez

Service was ok. there were some unprofessional conversations happening with the staff, and our order was made wrong. We got the double chicken salad, and the chicken and cheese were missing. Otherwise, I've had good experiences here.

Atmosphere: 3

Food: 2

Service: 2

tim gelatka

Chicken tostada salads

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tostada Salad

Create4you more

Terrible service my chicken was burned and bad customer service and not enough parking never going back there don't waste your time...

Atmosphere: 2

Food: 1

Service: 1

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