This place is garbage ,I've been coming to this location and lately they have been making a push to use the app also recently had installed kiosk too and now they have phazed out cashier's at this location and force customers to use the kiosk which I did try but I have a vision impairment which makes it difficult to see anything on bright white surfaces but aside from that it's step by step by step and takes sooooo much longer ! So One day I came into this location as I had numerous mornings and stood at the registers. I stood there 10-13 minutes or so being ignored by employees bringing out orders when I asked to order . There was an employee at the kiosk helping customers use it so I walked over and asked if they can call a cashier for me to which the reply was " we don't have cashier's anymore customers will use the kiosk but I can help " I declined and asked to be rung up normally and she told me she couldn't which I thought was odd and that she can only help customers use the kiosk . I asked for a manager to which I was told they are not in yet ... By that point the employee was visibly aggravated. I frequent a McDonald's for coffee close to where I live and they have the same kiosk but are not forcing anyone to use them . So back to the experience I had, I asked if this was all McDonald's and she flat out lied and said yes every McDonald's is doing this . Well we exchanged some choice words and I will never be going to any McDonald's ever again not only on principle but for the mere fact their prices have been hiked so high I might as well go to a real burger restaurant and be served for only a couple bucks more , look at the cheeseburger combo or big Mac combo ... Both over $11-$12 + dollars and it's so mediocre and not very big portion wise its mostly bread.. I won't miss McDonald's nor will I have an impact but at least I won't allow them to play me .
Atmosphere: 1
Food: 2
Service: 1
Nicholas Palacios
These ppl are making 20$ an hour maybe even more. It’s insane how many BOTS work here. ? U GUYS NEED SOME MILK ?
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Sorensen
Did a mobile order curbside pickup expecting it to be quick and easy. Nope had to go inside to get my forgotten about mcflurry and hot fudge sundae and left 30 mins after I arrived. Not very fast food.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: French Fries
Perla Adame
I went there late Wed night and the cashier refused to serve me. She said I must use the self serve screen to order. Worst mcdonalds location infested with homeless ?
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheeseburger, Big Mac
Violet June
AMAZING ! SO
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chicken Mcnuggets, French Fries, Cheeseburger
Viridiana Vásquez
It is stressful waiting to order since older people don't know how to use the machines and want to pay cash.
Service: 1
William Robinson Terry
Definitely one of my favorite spot to eat whenever I'm in Costa Mesa area they always have fresh food it's always clean and
Atmosphere: 5
Food: 5
Service: 5
Franklin Rivera
My salty potatoes were poorly served but very salty and bad mood they served me
Erica Millan
They don't have actual cashiers they have computers taking the orders it's really complicated people are getting frustrated long line only two of the automated stations were working homeless people in the bathroom freaking out no one seemed to care other threadbare that food was
Atmosphere: 2
Food: 4
Service: 1
john vela
There's aren't any cashiers. This place lost my business.
The girl with the glasses that works night has amazing service. More should be like her.
Atmosphere: 4
Food: 4
Service: 5
Rosa Jeffers
You have to ask for fresh nuggets and
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Mcnuggets
Ricardo Ramirez
Please don’t go to this McDonald’s everytime I order large fries this is what I get, if I wanted to pay for medium fries then that’s what I would order, if I order a bacon quarter pounder with cheese 9/10 times I don’t get any bacon to the point where I have to make sure my order is correct everytime I order take out before driving off! Please save yourself the trouble and headaches and go to another McDonald’s even if you have to drive further I promise you won’t regret it.
Atmosphere: 2
Food: 1
Service: 2
Queen Deezy
One employee didn't wash his hands after using restroom. He also did diarrhea in the urinal on the wall because the toilet was in use by a customer. This employee then was seen handling food and management did nothing after being informed of the employees behavior or hygiene habits or lack of I should say.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mcdouble, Chicken Mcnuggets, Chocolate Chip Cookie, Mcchicken, English Muffin, Big Mac, Mcmuffin, Hashbrown, Cheeseburger, Hotcakes, Dr Pepper, Egg Mcmuffin, French Fries, Quarter Pounder Cheese, Crispy Chicken Sandwich, Blueberry and Cream Pie, Happy Meal, Pancake
This place is garbage ,I've been coming to this location and lately they have been making a push to use the app also recently had installed kiosk too and now they have phazed out cashier's at this location and force customers to use the kiosk which I did try but I have a vision impairment which makes it difficult to see anything on bright white surfaces but aside from that it's step by step by step and takes sooooo much longer ! So One day I came into this location as I had numerous mornings and stood at the registers. I stood there 10-13 minutes or so being ignored by employees bringing out orders when I asked to order . There was an employee at the kiosk helping customers use it so I walked over and asked if they can call a cashier for me to which the reply was " we don't have cashier's anymore customers will use the kiosk but I can help " I declined and asked to be rung up normally and she told me she couldn't which I thought was odd and that she can only help customers use the kiosk . I asked for a manager to which I was told they are not in yet ... By that point the employee was visibly aggravated. I frequent a McDonald's for coffee close to where I live and they have the same kiosk but are not forcing anyone to use them . So back to the experience I had, I asked if this was all McDonald's and she flat out lied and said yes every McDonald's is doing this . Well we exchanged some choice words and I will never be going to any McDonald's ever again not only on principle but for the mere fact their prices have been hiked so high I might as well go to a real burger restaurant and be served for only a couple bucks more , look at the cheeseburger combo or big Mac combo ... Both over $11-$12 + dollars and it's so mediocre and not very big portion wise its mostly bread.. I won't miss McDonald's nor will I have an impact but at least I won't allow them to play me .
Atmosphere: 1
Food: 2
Service: 1
These ppl are making 20$ an hour maybe even more. It’s insane how many BOTS work here. ? U GUYS NEED SOME MILK ?
Atmosphere: 1
Food: 1
Service: 1
Did a mobile order curbside pickup expecting it to be quick and easy. Nope had to go inside to get my forgotten about mcflurry and hot fudge sundae and left 30 mins after I arrived. Not very fast food.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: French Fries
I went there late Wed night and the cashier refused to serve me. She said I must use the self serve screen to order. Worst mcdonalds location infested with homeless ?
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheeseburger, Big Mac
AMAZING ! SO
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chicken Mcnuggets, French Fries, Cheeseburger
It is stressful waiting to order since older people don't know how to use the machines and want to pay cash.
Service: 1
Definitely one of my favorite spot to eat whenever I'm in Costa Mesa area they always have fresh food it's always clean and
Atmosphere: 5
Food: 5
Service: 5
My salty potatoes were poorly served but very salty and bad mood they served me
They don't have actual cashiers they have computers taking the orders it's really complicated people are getting frustrated long line only two of the automated stations were working homeless people in the bathroom freaking out no one seemed to care other threadbare that food was
Atmosphere: 2
Food: 4
Service: 1
There's aren't any cashiers. This place lost my business.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I'm luv in
Atmosphere: 5
Food: 5
Service: 5
The girl with the glasses that works night has amazing service. More should be like her.
Atmosphere: 4
Food: 4
Service: 5
You have to ask for fresh nuggets and
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Mcnuggets
Please don’t go to this McDonald’s everytime I order large fries this is what I get, if I wanted to pay for medium fries then that’s what I would order, if I order a bacon quarter pounder with cheese 9/10 times I don’t get any bacon to the point where I have to make sure my order is correct everytime I order take out before driving off! Please save yourself the trouble and headaches and go to another McDonald’s even if you have to drive further I promise you won’t regret it.
Atmosphere: 2
Food: 1
Service: 2
One employee didn't wash his hands after using restroom. He also did diarrhea in the urinal on the wall because the toilet was in use by a customer. This employee then was seen handling food and management did nothing after being informed of the employees behavior or hygiene habits or lack of I should say.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mcdouble, Chicken Mcnuggets, Chocolate Chip Cookie, Mcchicken, English Muffin, Big Mac, Mcmuffin, Hashbrown, Cheeseburger, Hotcakes, Dr Pepper, Egg Mcmuffin, French Fries, Quarter Pounder Cheese, Crispy Chicken Sandwich, Blueberry and Cream Pie, Happy Meal, Pancake