McDonald's

3810 S Bristol St, Santa Ana
(714) 545-2380

Recent Reviews

Alvin Lam

I ordered extra sweet and sour sauce with my meal because 3 sauces is not enough for 20 nuggets. I placed the order on your mobile app and happy to pay extra, like I do at other locations. Your location decided to charge me 0.00, and not give me the sauces. When I asked the employee, she looked at my receipt, said the app charged me 0.00 for the extra sauces so she cannot give them to me. I said it’s not my fault your app charged me 0.00 but I ordered it… she said she would give me the sauces after I placed a new order to pay for the 2 extra sauces with her. I was so embarrassed because Mobile was the only form of payment I had available. It is in my order history that I have paid for my 2 extra sauces every other order when your system worked. This is the most ridiculous incident I have ever had at McDonald’s or any restaurant.

Atmosphere: 1

Food: 5

Service: 1

Ana Adrian

Just picked up my online order my food had a hair ? 3:50 pm 4/4/24?

Food: 1

Recommended dishes: French Fries

Steve De Raddo

Two cold filet-o-fishes on filet-o-fishes Friday a sad day for me

Atmosphere: 2

Food: 1

Service: 1

Benjamin Vargas

Food was cold and employees seem to be more occupied with talking amongst themselves then paying attention to the customer. It often feels like they are just trying to collect your money and then just get rid of you.

Atmosphere: 1

Food: 1

Service: 2

francisco alaniz

Very fast for my lunch not even 5 minutesThat's why I loved McDonald'sKid-friendliness: For children everything is good

Atmosphere: 5

Food: 5

Service: 5

Meet Kansara

Overall, my experience at McDonald'swas thoroughly disappointing. Thedisordered and unappetizing burger Ireceived was a far cry from the quality Iexpected. I will definitely think twicebefore orderina from McDonald's again.

Food: 1

Service: 2

Stephanie Monroy

If there is one thing this McDonald's does well its delivering consistency. No matter what time of day I visit their customer service, speed, and food quality is always the same. I'm in and out of the drive thru in less than 4 minutes with the correct order, friendly service and fresh hot food (as far as fast food goes). Props to the management team and crew, you're all doing a great job ?? thank you. ? Also, they have the best fries!

Food: 5

Service: 5

Meli Monster

Went here and it was fine, I never really have a bad experience with food at McDonald's. But dam this McDonald's is so stingy with the sauces. We got 20 nuggets. And only given 2 barbecues. Ordered the big Mac pack and got no sauces. Despite ordering them. And also only gave me like 3 ketchup packets. So yeah. Fair waring very stingy with sauces.

Atmosphere: 5

Food: 5

Service: 3

Irving Martínez

Nice place for children and the whole

Atmosphere: 4

Food: 4

Service: 4

Maui Meowee

Drive

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quarter Pounder, Bacon Egg & Cheese Sausage Biscuit with Egg

galdino lucero

Very slow to place the order in the ? and to deliver it too.

Atmosphere: 3

Food: 4

Service: 3

Jesus Cervantes

I spent 30 minutes waiting for a

Atmosphere: 3

Food: 3

Service: 1

Alicia Grebey-Hosmun

Good like always, but the orange juice is sometimes too watered down. I've purchased a large OJ there before and threw it out after 1 sip because it tasted like 75% water 25% juice

Farhad Naghipour

Good customer service.

Atmosphere: 5

Food: 5

Service: 5

Heidi Everett

I've been here a few times so my rating isn't just based on this one visit. The service is kinda slow. I've stood at counter for minutes before I've gotten addressed or acknowledged.Parking: Its at a business center so there's parking just not right next to the building so you'll have to walk a few more steps. Lol

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Big Mac, World Famous Fries

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