I always receive great customer service and I always find it very easy to locate what it is I'm there for. And I love how clean the store and bathrooms are.
Kathryn K.
AVOID!!!! There is construction on Coleman and Brokaw which is blocking one of the only 2 exits.I was stuck in the parking lot trying to get out for OVER AN HOUR and it wasn't even peak time. TRAFFIC IS NOT MOVING AT ALL.The construction People are "directing traffic" which means they are NOT directing traffic.Parking lot road rage, people threatening other cars, total fire hazard as you can NOT get out of the lot.It's a nightmare and the management are unable to do anything...
Eva L.
Costco trips have been entertaining. Not only can I get my protein drink and eggs for a better price but I enjoy seeing the seasonal items displayed throughout the store. I like how they have staple everyday products that I can buy every shopping trip and a lot of new items to try. They have also stepped up their game by offering ethnic items like Indian sweets and a variety of Asian snacks. They even sell durian fruit. Yes, the bill adds up because of the bulk sizes which is the only downside side I can think of. I like the layout of the Coleman Costco compared to other locations, seems more spacious. The Coleman gas station has more pump stations with aisles that are easier and safer to navigate in and out of. Staff are pretty friendly. Don't particularly like the self service check out especially when you have to get checked by the staff twice before ypu.can exit. Don't mind waiting for the traditional check out line if I don't have to spend extra time getting audited twice. Coleman is my go to Costco location.
Chelsea W.
One of the better costcos in the area. This location is a lot less busy than other ones like Sunnyvale, and don't run out of products early. It's always been clean, not crowded, and with great service here. Definitely my go to Costco from now on.
Phil B.
Let me be clear I love and rely on Costco but in recent years they have gone totally down hill. Their prices and overall quality are great but what them above everyone else was their top notch customer service this always made them a clear winner when considering anything for me or the family. In the last few years we purchased 2 iPhones at the kiosk in Costco, 1 included a $50 Costco Gift card (which we never received), the other phone had issues and when I went in the Kiosk had issues finding the order, sent me to Costco membership who had no record, in the middle of all this the company that ran the kiosk abruptly closed. It took 5 trips to Costco, hours on the phone and finally Allstate (the insurance for Costco) found it and handled most of it. I spoke via e-mail to some manager named Nathan, he offered me a $100 gift card (we already were owed $50), when I said I spent that much on gas he stopped responding. I e-mailed and wrote corporate and they didn't even respond. In the last year I have purchased some items I normally wouldn't (nuts, cheese, snacks etc). Once the nuts were totally stale, the cheese I recently bought went bad in less than two weeks and the Palmier cookies were hard as a rock (see attached pics). Costco always made a difference they seemed to care, now based on all I mentioned the customer service was in the toilet, it clearly don't care and that is a giant bummer.
Michelle W.
I love Costco for many reasons. This location is one that I frequent. This location used to be extremely busy but I've heard that a lot of people moved out of California recently due to the pandemic and I believe this to be true because this Costco location seems to be much less busy since the pandemic. Costco is great for many reasons including providing numerous affordable food options for the local community. Additionally, I have been getting quite a discount on my prescriptions by using the Costco phrarmacy. For example, I have a prescription that I can get at Costco for $8 and the very same prescription costs $275 if purchased from the local Walgreens. One thing I will say is that you have to try out the GoodRX membership program when it comes to saving money on your prescriptions at Costco because it cost's about $9.99 a month, but this program could save you over $30 a month off of the cost of 1 prescription at Costco alone... so it's definitely worth the extra membership costs!
Rashi T.
Typical of Costco - Great prices , neat and clean location and friendly staff . We stopped for gas and wanted to pick up a few snacks for the road . Great finds that I dnt get in the Costco back in my city and hence I love going to new locations - to explore some great new items. Staff is friendly and helpful.
Crystal C.
I really have no reason to give less than 5 stars to this Costco. First, there's a gas station right next to the Costco, second, the air pump is right directly in front of the gas station with two parking spots for people to pump air directly in their tires. Now, this is significant to me because I have had to put air in my tire a few times recently, so knowing that this resource was available, definitely made me happy and made the process way easy for me!Next, while Costco parking lots are never super easy, and often backed up, there IS parking available. Sometimes I park near the McDonald's that's close by, because it's just a little bit more open of a lot. This Costco is also fairly clean and organized, I now memorize where everything is, and I don't encounter any issues with this location. The food food court is located inside, there are plenty self-checkout stations available too, and that's a huge plus for me.So, all in all, no issues, and as long as you figure out parking (which is an issue with most Costco's), you shouldn't have any problems.Happy shopping! And just know that when you go on weekends, of COURSE they will be a little bit more busy. Plan accordingly :)
Di H.
If you enjoy getting stuck in traffic, and the company of incompetent drivers, this is the best place for you. This Costco, unlike any other shopping centers, has only one way to enter the parking lot. They recently reconstructed the stop signs into a small roundabout. Unlike the UK , where there are roundabouts within roundabouts and people are used to them , Santa Clara folks have yet to master the concept of this advanced traffic apparatus. As a result, there are typically to employees in the roundabout to drive traffic. Even with such investment, people move painstakingly slow. And what's really should be a quick in and out operation becomes an odyssey requiring the patience of a Buddha.It is unfathomable that they cannot open the extra entrance. I suppose there is a price to pay with your soul for the 50 cent discounts that we got at Costco.
Fred T.
So as friends, family and Co-Workers (Yeah Jodi, Chris and Jenn I am talking about you!) ) will attest we have a obsession with Costco. So much so we have a set of Costco Rules we live by (after the review).This was a rarity, a location in our area we had been too once, but never bothered to review. It is set up much the way almost every one is setup, electronics by the entrance, the center area is filled with seasonal items, furniture, and clothes, and the rest of the U shape is filled with household items, food, baked goods, then medicines etc. Why 3 stars? The same reason we avoid this one even if we are in the area. It is a nightmare to get in and out of if its busy. They added a turning circle which would be great if people knew how to drive. The Rules 1) NEVER EVER go in hungry. That 25 gallons of dill pickle chips is much easier to resist on a full stomach.... true story there.2) Avoid the free samples. People seem to lose their minds with this stuff. They abandon carts with crying babies, block isles, etc all to get that tiny portion of hummus. I have been shoved aside by someone desperate to get a free piece of cheese. Honestly I have seen more dignity from actual starving people in a disaster zone but I digress.3) Avoid the weekends like the plague.4) See #15) Go often. Costco uses alot of psychology and the fear of missing out is one of them. Odd items you must have pop up then go never to return. I CAN'T MISS OUT AGGGGGGG6) Know your codes: At Costco any price ending in 0.97 means it has been marked down. Any price that is not a 0.99 or .97 such as say 0.49 means it has a manufacturers discount. and price with an * on it means its done and will not be reordered so stock up. If it ends in a .00 or a 0.88 a manager has reduced the price at that location to clear it out.7) When in an unfamiliar city head to the Costco. They always stock local items you can't find at yours (like two pounds of single origin Kona coffee for 30.00 at the Kilaua / Kona store etc.) and have cheap gas.
I always receive great customer service and I always find it very easy to locate what it is I'm there for. And I love how clean the store and bathrooms are.
AVOID!!!! There is construction on Coleman and Brokaw which is blocking one of the only 2 exits.I was stuck in the parking lot trying to get out for OVER AN HOUR and it wasn't even peak time. TRAFFIC IS NOT MOVING AT ALL.The construction People are "directing traffic" which means they are NOT directing traffic.Parking lot road rage, people threatening other cars, total fire hazard as you can NOT get out of the lot.It's a nightmare and the management are unable to do anything...
Costco trips have been entertaining. Not only can I get my protein drink and eggs for a better price but I enjoy seeing the seasonal items displayed throughout the store. I like how they have staple everyday products that I can buy every shopping trip and a lot of new items to try. They have also stepped up their game by offering ethnic items like Indian sweets and a variety of Asian snacks. They even sell durian fruit. Yes, the bill adds up because of the bulk sizes which is the only downside side I can think of. I like the layout of the Coleman Costco compared to other locations, seems more spacious. The Coleman gas station has more pump stations with aisles that are easier and safer to navigate in and out of. Staff are pretty friendly. Don't particularly like the self service check out especially when you have to get checked by the staff twice before ypu.can exit. Don't mind waiting for the traditional check out line if I don't have to spend extra time getting audited twice. Coleman is my go to Costco location.
One of the better costcos in the area. This location is a lot less busy than other ones like Sunnyvale, and don't run out of products early. It's always been clean, not crowded, and with great service here. Definitely my go to Costco from now on.
Let me be clear I love and rely on Costco but in recent years they have gone totally down hill. Their prices and overall quality are great but what them above everyone else was their top notch customer service this always made them a clear winner when considering anything for me or the family. In the last few years we purchased 2 iPhones at the kiosk in Costco, 1 included a $50 Costco Gift card (which we never received), the other phone had issues and when I went in the Kiosk had issues finding the order, sent me to Costco membership who had no record, in the middle of all this the company that ran the kiosk abruptly closed. It took 5 trips to Costco, hours on the phone and finally Allstate (the insurance for Costco) found it and handled most of it. I spoke via e-mail to some manager named Nathan, he offered me a $100 gift card (we already were owed $50), when I said I spent that much on gas he stopped responding. I e-mailed and wrote corporate and they didn't even respond. In the last year I have purchased some items I normally wouldn't (nuts, cheese, snacks etc). Once the nuts were totally stale, the cheese I recently bought went bad in less than two weeks and the Palmier cookies were hard as a rock (see attached pics). Costco always made a difference they seemed to care, now based on all I mentioned the customer service was in the toilet, it clearly don't care and that is a giant bummer.
I love Costco for many reasons. This location is one that I frequent. This location used to be extremely busy but I've heard that a lot of people moved out of California recently due to the pandemic and I believe this to be true because this Costco location seems to be much less busy since the pandemic. Costco is great for many reasons including providing numerous affordable food options for the local community. Additionally, I have been getting quite a discount on my prescriptions by using the Costco phrarmacy. For example, I have a prescription that I can get at Costco for $8 and the very same prescription costs $275 if purchased from the local Walgreens. One thing I will say is that you have to try out the GoodRX membership program when it comes to saving money on your prescriptions at Costco because it cost's about $9.99 a month, but this program could save you over $30 a month off of the cost of 1 prescription at Costco alone... so it's definitely worth the extra membership costs!
Typical of Costco - Great prices , neat and clean location and friendly staff . We stopped for gas and wanted to pick up a few snacks for the road . Great finds that I dnt get in the Costco back in my city and hence I love going to new locations - to explore some great new items. Staff is friendly and helpful.
I really have no reason to give less than 5 stars to this Costco. First, there's a gas station right next to the Costco, second, the air pump is right directly in front of the gas station with two parking spots for people to pump air directly in their tires. Now, this is significant to me because I have had to put air in my tire a few times recently, so knowing that this resource was available, definitely made me happy and made the process way easy for me!Next, while Costco parking lots are never super easy, and often backed up, there IS parking available. Sometimes I park near the McDonald's that's close by, because it's just a little bit more open of a lot. This Costco is also fairly clean and organized, I now memorize where everything is, and I don't encounter any issues with this location. The food food court is located inside, there are plenty self-checkout stations available too, and that's a huge plus for me.So, all in all, no issues, and as long as you figure out parking (which is an issue with most Costco's), you shouldn't have any problems.Happy shopping! And just know that when you go on weekends, of COURSE they will be a little bit more busy. Plan accordingly :)
If you enjoy getting stuck in traffic, and the company of incompetent drivers, this is the best place for you. This Costco, unlike any other shopping centers, has only one way to enter the parking lot. They recently reconstructed the stop signs into a small roundabout. Unlike the UK , where there are roundabouts within roundabouts and people are used to them , Santa Clara folks have yet to master the concept of this advanced traffic apparatus. As a result, there are typically to employees in the roundabout to drive traffic. Even with such investment, people move painstakingly slow. And what's really should be a quick in and out operation becomes an odyssey requiring the patience of a Buddha.It is unfathomable that they cannot open the extra entrance. I suppose there is a price to pay with your soul for the 50 cent discounts that we got at Costco.
So as friends, family and Co-Workers (Yeah Jodi, Chris and Jenn I am talking about you!) ) will attest we have a obsession with Costco. So much so we have a set of Costco Rules we live by (after the review).This was a rarity, a location in our area we had been too once, but never bothered to review. It is set up much the way almost every one is setup, electronics by the entrance, the center area is filled with seasonal items, furniture, and clothes, and the rest of the U shape is filled with household items, food, baked goods, then medicines etc. Why 3 stars? The same reason we avoid this one even if we are in the area. It is a nightmare to get in and out of if its busy. They added a turning circle which would be great if people knew how to drive. The Rules 1) NEVER EVER go in hungry. That 25 gallons of dill pickle chips is much easier to resist on a full stomach.... true story there.2) Avoid the free samples. People seem to lose their minds with this stuff. They abandon carts with crying babies, block isles, etc all to get that tiny portion of hummus. I have been shoved aside by someone desperate to get a free piece of cheese. Honestly I have seen more dignity from actual starving people in a disaster zone but I digress.3) Avoid the weekends like the plague.4) See #15) Go often. Costco uses alot of psychology and the fear of missing out is one of them. Odd items you must have pop up then go never to return. I CAN'T MISS OUT AGGGGGGG6) Know your codes: At Costco any price ending in 0.97 means it has been marked down. Any price that is not a 0.99 or .97 such as say 0.49 means it has a manufacturers discount. and price with an * on it means its done and will not be reordered so stock up. If it ends in a .00 or a 0.88 a manager has reduced the price at that location to clear it out.7) When in an unfamiliar city head to the Costco. They always stock local items you can't find at yours (like two pounds of single origin Kona coffee for 30.00 at the Kilaua / Kona store etc.) and have cheap gas.
Restaurantji Recommends
Great value
My girlfriend and I love this place, 5 stars! I think it would be great to see them collaborate with quantum computers. Semper Fi