My husband and I were blown up by the excellent customer service provided by Maritza.We actually live in Hayward and went there to do our yearly taxes last Wednesday, February 1, 2023. We asked our taxes' lady about any restaurants in the area, and she recommended Las Flamas.I asked for sweet potatoes' fries, Maritza said that she never heard of such a thing, however they happened to have some and guess what? She surprised me with some delicious, sweet potatoes' fries.I am Brazilian and for those who don't know, avocados in Brazil only with sugar, milk in a blender. I mentioned that to Maritza which of course she was surprised again, and she made some avocado shake specially for me.I know, who does that, right?She went above and beyond, and I really appreciate it.We live so far from the restaurant, but if you live close, please go check it out.Food 10customer service 10Thank you, guys, for the amazing experience and VIP service!We were surprised and delighted!!!Vegetarian options: I'm pretty sure they will accommodate you.Kid-friendliness: Family oriented business.kids from 0 to 80 are welcome.Parking: It's located in a busy shopping area but there's always parking available.Wheelchair accessibility: Yes
Chris G.
Waiting to order lady just on the phone talking I was standing there for like 5 min till I left treat your customers better not be talking on the phone make more clientele
Andrea S.
authentic mexican food! finally found a place in santa clara that tastes like real mexican like grandma used to make!
Aayush Raj
The nachos takeout order was extremely disappointing. The meat was very chewy and tasteless and the nacho was loaded with so much cheese there was barely anything else in it. Would not recommend.
Sparrel H.
Every time I come here I have to wait 20-30 for a simple burrito and a couple of tacos. Cook acts as if he has to kill the cow from scratch. This will be the last time I come here. Food is good, but the prices and service suck big time!!!!!!
Ruin Ragnarson
I haven't gone in years but during 2016 i had the best Burrito de asada i have ever tried.Going again this november and i will pass by again so finally my wife can taste the good food with drinks.
Steve F.
Love the food!!! I have found that many restaurants in the San Jose area believe they improve Mexican food with some weird spin on the ingredients- it's just not for me. Come have great tasting traditional family food.
shashidhar
Nice place to grab authentic Mexican food
Cierstynn Welcher
Great little hole in the wall. Perfect our late night craving. We were able to get dine in seating an hour before closing.The other customers looked happy.Our waitress was attentive. It seems like a very family oriented restaurant!!
Dale Cherne
Food was good. Service was good. But price was a little extreme. $7 bucks for a beer? C'mon...
Of the 96 Mexican places in Santa Clara County, this one is easily the WORST. Filthy tables, rat-vomit salsa, undercooked and overpriced food."Don't givadamn" staff and very poor value. Save your $$ for Taco Bell.
sonia barrios
We ordered as t this restaurant the Food was very unpleasant. Not recommending this place.don’t waste your money end Costumer Service Horrible
Ken P.
This place is a TOTAL dump. There are plenty of reasons for that. The chef can't cook and the wait staff has NO idea how to serve customers. It will soon be closed, as it should be.
Isa ..
Bad quality, didn't follow instructions, rude attitude, way too expensive. I've been to hundreds of places and have never written a bad review before
Kathleen Aragon
Food was alright. Service was good. But I give it 1 star because they overcharged us. $50 for two plates when on the menu our orders were each $17. We did have to pay for water bottles (since they don’t serve complimentary water cups). But that still doesn’t add up. They charged us for service fee of $5 when there’s only TWO people. I understand if there was a group of 5 or more but seriously, two people? Not once did they tell us that they’d charge us more. Don’t recommend this place, if you do go make sure you check what you paid for because you’ll get a charge bigger than you’d expect. When I saw the food, the presentation was not it and I hoped they had different hot sauce. Definitely not going back here. I really wished I got my money back and only paid for what was said on the menu.
My husband and I were blown up by the excellent customer service provided by Maritza.We actually live in Hayward and went there to do our yearly taxes last Wednesday, February 1, 2023. We asked our taxes' lady about any restaurants in the area, and she recommended Las Flamas.I asked for sweet potatoes' fries, Maritza said that she never heard of such a thing, however they happened to have some and guess what? She surprised me with some delicious, sweet potatoes' fries.I am Brazilian and for those who don't know, avocados in Brazil only with sugar, milk in a blender. I mentioned that to Maritza which of course she was surprised again, and she made some avocado shake specially for me.I know, who does that, right?She went above and beyond, and I really appreciate it.We live so far from the restaurant, but if you live close, please go check it out.Food 10customer service 10Thank you, guys, for the amazing experience and VIP service!We were surprised and delighted!!!Vegetarian options: I'm pretty sure they will accommodate you.Kid-friendliness: Family oriented business.kids from 0 to 80 are welcome.Parking: It's located in a busy shopping area but there's always parking available.Wheelchair accessibility: Yes
Waiting to order lady just on the phone talking I was standing there for like 5 min till I left treat your customers better not be talking on the phone make more clientele
authentic mexican food! finally found a place in santa clara that tastes like real mexican like grandma used to make!
The nachos takeout order was extremely disappointing. The meat was very chewy and tasteless and the nacho was loaded with so much cheese there was barely anything else in it. Would not recommend.
Every time I come here I have to wait 20-30 for a simple burrito and a couple of tacos. Cook acts as if he has to kill the cow from scratch. This will be the last time I come here. Food is good, but the prices and service suck big time!!!!!!
I haven't gone in years but during 2016 i had the best Burrito de asada i have ever tried.Going again this november and i will pass by again so finally my wife can taste the good food with drinks.
Love the food!!! I have found that many restaurants in the San Jose area believe they improve Mexican food with some weird spin on the ingredients- it's just not for me. Come have great tasting traditional family food.
Nice place to grab authentic Mexican food
Great little hole in the wall. Perfect our late night craving. We were able to get dine in seating an hour before closing.The other customers looked happy.Our waitress was attentive. It seems like a very family oriented restaurant!!
Food was good. Service was good. But price was a little extreme. $7 bucks for a beer? C'mon...
Restaurantji Recommends
Of the 96 Mexican places in Santa Clara County, this one is easily the WORST. Filthy tables, rat-vomit salsa, undercooked and overpriced food."Don't givadamn" staff and very poor value. Save your $$ for Taco Bell.
We ordered as t this restaurant the Food was very unpleasant. Not recommending this place.don’t waste your money end Costumer Service Horrible
This place is a TOTAL dump. There are plenty of reasons for that. The chef can't cook and the wait staff has NO idea how to serve customers. It will soon be closed, as it should be.
Bad quality, didn't follow instructions, rude attitude, way too expensive. I've been to hundreds of places and have never written a bad review before
Food was alright. Service was good. But I give it 1 star because they overcharged us. $50 for two plates when on the menu our orders were each $17. We did have to pay for water bottles (since they don’t serve complimentary water cups). But that still doesn’t add up. They charged us for service fee of $5 when there’s only TWO people. I understand if there was a group of 5 or more but seriously, two people? Not once did they tell us that they’d charge us more. Don’t recommend this place, if you do go make sure you check what you paid for because you’ll get a charge bigger than you’d expect. When I saw the food, the presentation was not it and I hoped they had different hot sauce. Definitely not going back here. I really wished I got my money back and only paid for what was said on the menu.