Burger King

2015 Mission St, Santa Cruz
(831) 425-8822

Recent Reviews

Tom Roman

Great place to go, if you want the wrong order. CONSISTENTLY.

Atmosphere: 2

Food: 2

Service: 2

Sugar The Surfing Dog

Zach is amazing give him a raise !!!

Atmosphere: 5

Food: 5

Service: 5

Dakota King

Worst Burger King I’ve ever been to. Went at 9 pm, the fries were soggy and old, and after like 3 bites of my sandwich I was pulling someone’s hair out of my mouth. Never again. I need my money back.

Food: 1

Service: 1

Recommended dishes: Fries, Sandwich

Krystle Pale

Terrible customer service, asked for manager he said he was the manager in the rudest demeanor when he was clearly not, the other workers were laughing at his actions. When we asked to speak to another employee (they could clearly hear us) straight ignored us. Asked for his name and he said no name. Bathrooms can be used by paying customers and he refused that as well. This was such a demeaning and dehumanizing experience I will never come back to this location.

Service: 1

Cheezus D

Manuel and manager are rude and don’t speak English waited 20 minutes for a burger and fries horrible service and staff 1

Atmosphere: 2

Food: 1

Service: 1

My Name

Friendly and good stuff. Clean restrooms. Surprised they don’t do refill on coffee.

Atmosphere: 3

Service: 4

Hao Dong

Not crowded. Fresh food. Great service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Whopper, Fountain Drink, Chicken Nuggets

Brandy Askew

Worst burger king I've ever been to. The food I got last night at 930 taste like it was prepared at lunch time. Fries were old, cold, hard. I ordered 2 double cheeseburgers add onion, which should've been a fresh sandwich since they don't come with onions. The burger was cold, bun was hard and it literally had one ring of onion on it. Chocolate chip cookie was even horrible, it was way to hard. Ended up throwing most of it away. Do better. Why feed someone some garbage you wouldn't eat yourself

Food: 1

Service: 2

Elaine Lee

One thing that really upsets me, is when the person on the window, barely speaks english. They dont understand their own menu. Its a miracle; if they get the order right. Today, they forgot to put in my dessert. Ugh. BUYER BEWARE!

Atmosphere: 2

Food: 2

Service: 1

Jesse C.

Dropped my to go bag because the crappy paper broke on my way out the door. My fries went all over the floor, I asked for a replacement fry. Not really a big deal I think to replace a small fry not a huge hit to national chain and loyal customer. The manager refused to replace fry. Burger King has the worst employees across the board of any fast food chain. No customer service at all 0.

Johnny Tsu

9/15/235 pmWorker Hispanic Male taking ordersWas giving 4 drinks with out cup holder had to request for it. Ordered 2 kids meal and only received one. I told the guy and I guess he didn't understand so I told him to look at the reciet. He said I only ordered one so I asked for the receipt and it said I ordered 2. He tried to give me the change for the other kids meal but I told him I want the food. The whole time he didn't have a good attitude and did not apologize after his mistake and trying to lie I did not order 2 kids meals. I'm not too sure why it took so long for the other girls in the back to help as they just stood there and watched. Then later found out we were not given straws. I know now evening hours is not the time to go there

Atmosphere: 1

Food: 3

Service: 1

Mary Zhuang

Worst Burger King. The door is locked even it is at their open hour. The staff was just sitting there without opening the door for us. The staffs were just sitting there for work

Service: 1

Ben Adventure

Man this place is a dump ! Horrible service, no ice for drinks ( for over 2 weeks now ) and they can't get the orders right .

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: French Fries, Sandwich, Chicken Nuggets

Rehan Khamaruddin

Food came quickly. They have recently remodeled and things are clean. We use this as a quick pitstop on our circuit of Highway 1 and Santa Cruz.

Atmosphere: 4

Food: 4

Service: 4

Enes Ljevakovic

Tables were dirty and nobody was coming there to clean them up. Meat wasn't so good. Burger king in Europe is much more

Atmosphere: 2

Food: 3

Service: 2

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