Jack In The Box

640 Ocean St, Santa Cruz
(831) 226-1420

Recent Reviews

Michael Briones

Jack in the Box is always the best for breakfast. Doesn't matter what time of the day breakfast is always good. Just drove through, no line. In and out very quick, not a long way at all.

Food: 5

Service: 5

張嘉紘

Ordinary chain burger

Atmosphere: 3

Food: 3

Service: 3

Brittney Cole

Food was ok. Service was ok. Had to repeat myself as the person in the drive thru couldn't understand what I was saying but everything came out ok.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Burger, Fries

Marco Muiretta

Very slow and took forever for the simplist

Atmosphere: 3

Food: 4

Service: 1

Jessie McMichael

Excellent fast friendly service. The food came out fast, surprisingly well wrapped and hot! experience is continually getting better the more I go and try different things.

Shannon Waldman

The employees are extremely rude the whole experience was awful and the food was terrible as well

Sean Paille (Sean Paul Paille)

Friendly and FastParking: Lots of spacesWheelchair accessibility: No steps

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nuggets, Chicken Sandwich, Sourdough Jack, Supreme Croissant, Two Tacos, Cemita, Burger, Teryaki Bowl, Value Fries, Strawberry, Sausage, Jumbo Jack, Breakfast Jack, Nuggets, Salad, Sandwich, Cheeseburger, Chicken Teriyaki Bowl, Onion Rings, Fries

Donny

I stopped at Jack-in-the-Box cause I’ve for the most part part always had good experiences with Jack-in-the-Box. I enjoy their food their service in the restaurants. On this day however, it was not the case. I wasn’t feeling well and I needed to use the restroom and Jack-in-the-Box is always had a open door policy with the restroom until I got to this one when they told me I couldn’t use the restroom unless I bought something first, so I’ve had to go wait in line to buy a taco so that they would open the door for me so that I could go use the facilities. It was embarrassing demeaning and as far as I’m concerned, unprofessional on their part. But after that, you would think they must have a pretty stellar looking bathroom if they were keeping everybody out of it that isn’t a customer, and that wasn’t the case either it is dirty not horribly dirty but definitely not clean. I had to take toilet paper and clean the seat off just so I could use the toilet. There was a sign in the bathroom that said it was cleaned hourly. However, the dried up urine and whatever else was on there kind of makes me think maybe they’re not really getting into it every hour, or at the very least not doing a good job. I work in field service so I was out of town and couldn’t go home to use my own restroom or I would’ve.I don’t know if this is normal or not but when I arrived there, there were pallets of food sitting outside the restaurant in the parking lot near the drive-through, which is a very dirty area, but regardless of that it sat out there for more than 30 minutes because it was there when I got there and it was there when I left . That doesn’t inspire confidence in the food that’s for sure. In the future I will not be returning to this Jack-in-the-Box in Santa CruzParking: It’s a busy intersection that sits in the corner and getting in and out of it. You have to kind of go around the block and when you do get into it, there’s very little parking and it’s not laid out very well. It’s kind of old and sort of rundown.Kid-friendliness: The parking lot and the restaurant both are kind of dirty, so I wouldn’t bring my children there.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Two Tacos, Breakfast Jack

phillip walker

Although your cuisine is excellent, it bothers me that your manager treats your staff badly, hates delivery workers, and won't sell to some customers. She can select who she sells to and who she doesn't, she says in response to questions about why she does it. He instructs the youths under his supervision not to give directives or instructions to the immigrants.Sadly, it's the only location where you can get meals delivered around-the-clock.I had a terrible impression of this location in Santa Cruz, California, as a visitor.

Atmosphere: 1

Food: 1

Service: 1

Good Citizen

Hardest working night shift fast food workers on the planet. Food is standard Jack but the service is what pops. I've had the pleasure of working with them for deliveries through gig jobs and they are by far the best. They honestly care about the product they produce and it shows. If your in the area be sure to check them out. Be careful on weekend nights as the lines are often spilling into the street.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Supreme Croissant, Burger, Teryaki Bowl, Fries

tonia Lopez

I ordered my chicken sandwich plain for my son and it had everything in it not a happy

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Chicken Sandwich, Two Tacos, Nuggets, Fries

ALY FALAH

Unprofessional

Atmosphere: 1

Food: 2

Service: 1

Rj Nerpin

Food was great but the same employees for years you can tell just hate their job kinda put a damper on the atmosphere of the

Atmosphere: 3

Food: 4

Service: 3

hamid sheikholeslami

Spicy chicken in Jack in the box is the best and healthiest food.Is not a fast food!!!?

Atmosphere: 3

Food: 5

Service: 5

Danny Bonilla

It's not the same anymore, I think this fast food chain is on the decline.

Atmosphere: 2

Food: 2

Service: 2

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