Used to go here all the time came in today & the food was horrible noodles are like spaghetti noodles now food did not taste fresh. Will definitely not be going here again disappointed. Orange chicken was horrible as well today. Don’t know if under new management or new cooks .
Atmosphere: 1
Food: 1
Service: 1
Cristina Q.
Came by for the first time, ordered shrimp fried rice and it was so good. I stopped by after work, so there was a bit of a wait but the ladies were moving to help everyone, and were very nice.
Martha E.
Bomb! We are a big family! So we started ordering party trays instead of just the entree plates. And It doesn't disappoint. It comes out hot and fresh. No need to order ahead, they have it ready to you in 10mins. Perfect for lazy rainy days and or Ready family meals for on the go families. Just delicious!
Heri S.
Appreciate staffs who work hard to run this place. However 2 older ladies who take orders need to perform better in interacting with customers. I've been visiting this place intermittently and often witnessing repeateadly how unprofessional and disrespectful their staffs'attitude is, especially one of them who is the taller, skinny Asian lady. I've been pretty much staying silent about it, but this time i feel the need to communicate it to public. During my last visit to this place (which was during weekday in the evening) i requested an item of Spicy Chicken Wings. As a customer who does not regularly order Spicy Chicken Wings or spicy Chicken, I unintentionally left out the word "Wings" as the staff started to scoop the item i did not mean to order. I did point out to the correct item the whole time since I requested the order. But I guess that older lady didn't see it and after she found out that i verbalize a different order than the order she scooped she immediately raised her voice saying: "(The one you point out) IS NOT SPICY CHICKEN. IT'S SPICY WINGS! IF YOU WANT SPICY WINGS, DON'T SAY SPICY CHICKEN! OTHERWISE I WILL GIVE YOU THE WRONG ITEM!". And she impatiently dumped the item back to its container. Instead of being verbally rude, wouldn't it be better to say things like: "I think you mean spicy wings. I just want to make sure i get you the right order. Spicy Chicken is this one, but the one that you point out is Spicy Wings. If it is then let me get it for you"... Afterwards when the older lady scooped the spicy wings to fulfill my order, i asked her: "Can you take out the Jalapenos?". Again, she responded unprofessionally by saying: "It's only one (Jalapeno). You can take it out yourself!". And she made a movement just as she wanted to close the styrofoam box. She did take out one jalapeno, but later on i found out there were still three of them inside the box. She may not be totally wrong. I could've taken it out myself. But this is just to show that some people may have the right intention but unable to communicate it in a proper way. She could've communicated it better by saying: "I'm sorry. The item comes with some jalapenos in it. I will try to take it out when i see it. Unfortunately i am unable to guarantee if there are still some inside the item". In addition, things get worse when a staff is telling a customer what to do especially in a rude way, including the using of our body language which contributes to 95 % of our communication with others. Last but not least when i paid for my item i overheard both staffs talking in Chinese about me I understood it because Chinese is my third language. But off course both of them denied it. The shorter older lady even started to talk rude to me and became verbally aggressively towards me in denying it. Regardless whether they talked about me or not, I do think that it is more appropriate for staffs to communicate in English in front of customers who speak to them in English....especially in a situation like this- where things can get a little tense. Just so we all can avoid any further misunderstandings. Some may find it hard to believe but I wish i had a video to show it. At this point me and my co workers have no intention of returning back to this place but if we do decide to return we may need to record our interaction visually and audibly to prove that this is not just a made up story...(In case this issue happens again). And i will let the public decide whether this is a true story or not. But hopefully things will improve. It is not my intention to take advantage of this situation (or any situation) for my own benefit. I do not wish this place (including its staffs) to suffer any harm. I hope they may continue their business successfully. But major improvement especially the way staffs conduct their attitude in front of customers needs to be involved.
Diamond Boy
Delicious food and nice staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Pork
G G
Been going here for 10 years.. I live a few blocks away. Lately they don't even acknowledge that they have customers right in front of their faces. Always laughing and joking in their language and when they finally take a brake from laughing, they will finally ask "what do you want" with attitude.. and as they start putting food into a plate, they go back to ignoring you and laughing again.. the teriyaki chicken used to be so good, now it's kinda funky and the kids started noticing it, as well. They no longer pay attention to the food, as Flys have started swarming around the rice and noodle area and landing on the food. After seeing that, I've decided i'm done with this place. I've witness 4 people walk right out with me, as we viewed all the Flys walking on the rice and noodles.. it's a shame, used to be a nice clean restaurant, but it's definitely gone down hill, and it's seems the workers do not care at all. Just so much laughing and joking in their language. Even when it's time to pay, they won't charge me as I stand there waiting, until they finished with their conversation and obnoxious laughing...
Atmosphere: 2
Food: 3
Service: 1
Ernie Cortez
Kinda run down hole in the wall type of place, food is just okay, hook is the cheaper prices, yet they are stingy with soy sauce and hot sauce packs.
Atmosphere: 2
Food: 2
Service: 2
Danny V
It’s okay, I just got some for lunch. They burned the rice, stomach hurts.
G Man
Been going here for 10 years.. I live a few blocks away. Lately they don't even acknowledge that they have customers right in front of their faces. Always laughing and joking in their language and when they finally take a brake from laughing, they will finally ask "what do you want" with attitude.. and as they start putting food into a plate, they go back to ignoring you and laughing again.. the teriyaki chicken used to be so good, now it's kinda funky and the kids started noticing it, as well. They no longer pay attention to the food, as Flys have started swarming around the rice and noodle area and landing on the food. After seeing that, I've decided i'm done with this place. I've witness 4 people walk right out with me, as we viewed all the Flys walking on the rice and noodles.. it's a shame, used to be a nice clean restaurant, but it's definitely gone down hill, and it's seems the workers do not care at all. Just so much laughing and joking in their language. Even when it's time to pay, they won't charge me as I stand there waiting, until they finished with their conversation and obnoxious laughing...
Atmosphere: 2
Food: 3
Service: 1
deepdivererikxxx erikxxx
Orange chicken was way over cooked today. It's usually so tasty. But not today.
Don't eat here older woman have attitude, like you ruined there day by walking in and God forbid you eat there. I was denied a refill wouldn't let me buy another one. Tried to buy a 12 Oz can with my card. She said a five dollar limit. Don't eat here.
Atmosphere: 1
Food: 1
Service: 1
Charles H.
Haven't visited since pre-Covid because of bad service. Tried recently since close to work. Will not go back. Lady served cold entry (jalapeño chicken), knowing it was cold because warmer under tray was not working....nothing more to say.
Eloisa Garcia
The worst! I paid extra $$ for shrimp for my wonton soup and they only gave me 2 pieces of shrimp! And when I called they didn’t even seem to care never again going back.
Atmosphere: 1
Food: 1
Service: 1
John Pagani
I used to come here once or twice a month a couple of days ago. I got some noodles full of salt or might even have been MSG, where it was uneatable. I even drove back to complain. Usually, I would let this slide and just throw the food away and never go back. However, it was so bad I didn't want anyone else to get sick my kids were throwing up and they acted like they didn't even care. I told them to taste the food and they gave me attitude saying it was fine but refused to taste their own food also the boba is always old and hard. Who knows what they use or cook back there. ?STAY AWAY FROM HERE UNLESS YOU WANT TO GET SICK!!!???
John P.
I used to come here once or twice a month a couple of days ago. I got some noodles full of salt or might even have been MSG, where it was uneatable. I even drove back to complain. Usually, I would let this slide and just throw the food away and never go back. However, it was so bad I didn't want anyone else to get sick my kids were throwing up and they acted like they didn't even care. I told them to taste the food and they gave me attitude saying it was fine but refused to taste their own food also the boba is always old and hard. Who knows what they use or cook back there. STAY AWAY FROM HERE UNLESS YOU WANT TO GET SICK!!!
Used to go here all the time came in today & the food was horrible noodles are like spaghetti noodles now food did not taste fresh. Will definitely not be going here again disappointed. Orange chicken was horrible as well today. Don’t know if under new management or new cooks .
Atmosphere: 1
Food: 1
Service: 1
Came by for the first time, ordered shrimp fried rice and it was so good. I stopped by after work, so there was a bit of a wait but the ladies were moving to help everyone, and were very nice.
Bomb! We are a big family! So we started ordering party trays instead of just the entree plates. And It doesn't disappoint. It comes out hot and fresh. No need to order ahead, they have it ready to you in 10mins. Perfect for lazy rainy days and or Ready family meals for on the go families. Just delicious!
Appreciate staffs who work hard to run this place. However 2 older ladies who take orders need to perform better in interacting with customers. I've been visiting this place intermittently and often witnessing repeateadly how unprofessional and disrespectful their staffs'attitude is, especially one of them who is the taller, skinny Asian lady. I've been pretty much staying silent about it, but this time i feel the need to communicate it to public. During my last visit to this place (which was during weekday in the evening) i requested an item of Spicy Chicken Wings. As a customer who does not regularly order Spicy Chicken Wings or spicy Chicken, I unintentionally left out the word "Wings" as the staff started to scoop the item i did not mean to order. I did point out to the correct item the whole time since I requested the order. But I guess that older lady didn't see it and after she found out that i verbalize a different order than the order she scooped she immediately raised her voice saying: "(The one you point out) IS NOT SPICY CHICKEN. IT'S SPICY WINGS! IF YOU WANT SPICY WINGS, DON'T SAY SPICY CHICKEN! OTHERWISE I WILL GIVE YOU THE WRONG ITEM!". And she impatiently dumped the item back to its container. Instead of being verbally rude, wouldn't it be better to say things like: "I think you mean spicy wings. I just want to make sure i get you the right order. Spicy Chicken is this one, but the one that you point out is Spicy Wings. If it is then let me get it for you"... Afterwards when the older lady scooped the spicy wings to fulfill my order, i asked her: "Can you take out the Jalapenos?". Again, she responded unprofessionally by saying: "It's only one (Jalapeno). You can take it out yourself!". And she made a movement just as she wanted to close the styrofoam box. She did take out one jalapeno, but later on i found out there were still three of them inside the box. She may not be totally wrong. I could've taken it out myself. But this is just to show that some people may have the right intention but unable to communicate it in a proper way. She could've communicated it better by saying: "I'm sorry. The item comes with some jalapenos in it. I will try to take it out when i see it. Unfortunately i am unable to guarantee if there are still some inside the item". In addition, things get worse when a staff is telling a customer what to do especially in a rude way, including the using of our body language which contributes to 95 % of our communication with others. Last but not least when i paid for my item i overheard both staffs talking in Chinese about me I understood it because Chinese is my third language. But off course both of them denied it. The shorter older lady even started to talk rude to me and became verbally aggressively towards me in denying it. Regardless whether they talked about me or not, I do think that it is more appropriate for staffs to communicate in English in front of customers who speak to them in English....especially in a situation like this- where things can get a little tense. Just so we all can avoid any further misunderstandings. Some may find it hard to believe but I wish i had a video to show it. At this point me and my co workers have no intention of returning back to this place but if we do decide to return we may need to record our interaction visually and audibly to prove that this is not just a made up story...(In case this issue happens again). And i will let the public decide whether this is a true story or not. But hopefully things will improve. It is not my intention to take advantage of this situation (or any situation) for my own benefit. I do not wish this place (including its staffs) to suffer any harm. I hope they may continue their business successfully. But major improvement especially the way staffs conduct their attitude in front of customers needs to be involved.
Delicious food and nice staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Pork
Been going here for 10 years.. I live a few blocks away. Lately they don't even acknowledge that they have customers right in front of their faces. Always laughing and joking in their language and when they finally take a brake from laughing, they will finally ask "what do you want" with attitude.. and as they start putting food into a plate, they go back to ignoring you and laughing again.. the teriyaki chicken used to be so good, now it's kinda funky and the kids started noticing it, as well. They no longer pay attention to the food, as Flys have started swarming around the rice and noodle area and landing on the food. After seeing that, I've decided i'm done with this place. I've witness 4 people walk right out with me, as we viewed all the Flys walking on the rice and noodles.. it's a shame, used to be a nice clean restaurant, but it's definitely gone down hill, and it's seems the workers do not care at all. Just so much laughing and joking in their language. Even when it's time to pay, they won't charge me as I stand there waiting, until they finished with their conversation and obnoxious laughing...
Atmosphere: 2
Food: 3
Service: 1
Kinda run down hole in the wall type of place, food is just okay, hook is the cheaper prices, yet they are stingy with soy sauce and hot sauce packs.
Atmosphere: 2
Food: 2
Service: 2
It’s okay, I just got some for lunch. They burned the rice, stomach hurts.
Been going here for 10 years.. I live a few blocks away. Lately they don't even acknowledge that they have customers right in front of their faces. Always laughing and joking in their language and when they finally take a brake from laughing, they will finally ask "what do you want" with attitude.. and as they start putting food into a plate, they go back to ignoring you and laughing again.. the teriyaki chicken used to be so good, now it's kinda funky and the kids started noticing it, as well. They no longer pay attention to the food, as Flys have started swarming around the rice and noodle area and landing on the food. After seeing that, I've decided i'm done with this place. I've witness 4 people walk right out with me, as we viewed all the Flys walking on the rice and noodles.. it's a shame, used to be a nice clean restaurant, but it's definitely gone down hill, and it's seems the workers do not care at all. Just so much laughing and joking in their language. Even when it's time to pay, they won't charge me as I stand there waiting, until they finished with their conversation and obnoxious laughing...
Atmosphere: 2
Food: 3
Service: 1
Orange chicken was way over cooked today. It's usually so tasty. But not today.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Green Pepper Beef
Restaurantji Recommends
Don't eat here older woman have attitude, like you ruined there day by walking in and God forbid you eat there. I was denied a refill wouldn't let me buy another one. Tried to buy a 12 Oz can with my card. She said a five dollar limit. Don't eat here.
Atmosphere: 1
Food: 1
Service: 1
Haven't visited since pre-Covid because of bad service. Tried recently since close to work. Will not go back. Lady served cold entry (jalapeño chicken), knowing it was cold because warmer under tray was not working....nothing more to say.
The worst! I paid extra $$ for shrimp for my wonton soup and they only gave me 2 pieces of shrimp! And when I called they didn’t even seem to care never again going back.
Atmosphere: 1
Food: 1
Service: 1
I used to come here once or twice a month a couple of days ago. I got some noodles full of salt or might even have been MSG, where it was uneatable. I even drove back to complain. Usually, I would let this slide and just throw the food away and never go back. However, it was so bad I didn't want anyone else to get sick my kids were throwing up and they acted like they didn't even care. I told them to taste the food and they gave me attitude saying it was fine but refused to taste their own food also the boba is always old and hard. Who knows what they use or cook back there. ?STAY AWAY FROM HERE UNLESS YOU WANT TO GET SICK!!!???
I used to come here once or twice a month a couple of days ago. I got some noodles full of salt or might even have been MSG, where it was uneatable. I even drove back to complain. Usually, I would let this slide and just throw the food away and never go back. However, it was so bad I didn't want anyone else to get sick my kids were throwing up and they acted like they didn't even care. I told them to taste the food and they gave me attitude saying it was fine but refused to taste their own food also the boba is always old and hard. Who knows what they use or cook back there. STAY AWAY FROM HERE UNLESS YOU WANT TO GET SICK!!!