Signed up for two spa services at Exhale in the Fairmont Miramar Hotel. During lunch stopped in at the Lobby Lounge and was pleasantly surprised. We sat outside near a small waterfall with koi fish. There's plenty of heating lamp's for a cold afternoon and the service was wonderful. The food was delicious and unique. Great menu for an indoor/outdoor lounge experience.
Josh J.
First and foremost I ordered crabcakes they didn't taste great, it's lacked the crunchiness that you would expect from a crabcake If it were supposed to be fried. It also lacked flavor. And then I ordered fish and chips, hoping to salvage my pallet and on the menu, it just said fish and chips. However, they put the fish on top of baby food, purée, green peas. Wtf? The fish was slightly uncooked and fries were cold. Please stay far away.
Meshach Weber
The garden area is a great retreat. Food is quite good, skip the dreary fries, and service is friendly and attentive.
Atmosphere: 5
Food: 4
Service: 5
Sam S.
Nowhere close to luxury hospitality standards and service. One expects and deserves a certain caliber of service at a hotel like The Fairmont but we were very disappointed here. The server was very casual in his approach and had no idea what the house wines were, where they were from and/or flavor profiles. No training whatsoever. We were 4 and 2 of us ordered the house Cabernet Sauvignon. The expectation was 2 Bordeaux glasses put down and the wine brought in 2 carafes. Nope!! The wine was pre poured into Burgundy glasses and brought to the table!! Why didn't you just use AP wine glasses?? When prompted about the glasses, the server said "Not my fault, that's all we have"!!!!! Other 2 drinks- A Mezcal Negroni and a Goose Soda were fine. Not going here again.
muslimaaa
I had a dinner at the lobby lounge and it was the best customer service experience I’ve had in LA so far. Customer service differs from country to country/culture to culture. I’m from Central Asia and I believed that our customer service was unmatchable but Luis proved me wrong. Politeness and ability to understand and read what the customer wants - 1000/10. I love green tea, and I asked him to put two tea bags in one pot; not only he did that, he also brought a bigger pot so that it doesn’t run out that fast. He was extremely attentive and nice to me the whole time, which is rare. Thank you, you’re the best ??
Grant B.
Perfect spot to have a glass of wine and just relax. Great service and good ambiance. My Order: Hummus plate and a bottle of Albariño. Environment: the outside patio has comfy chairs alongside a koi filled pond with waterfalls. Great ambiance to enjoy company and a good chat. You can also go inside where there's a lot of folks working on laptops. Verdict: great spot to grab a drink and appetizer. One star deducted for limited vegetarian options, but not for taste (hummus was super delicious). Tips: buy the bottle versus the glass (even though they don't post the price). Sit outside - the patio has such a good ambiance to relax and enjoy a drink/appetizer combo. Next Time: (1) try another cocktail and appetizer (2) walk the grounds - it's beautiful with lots of other shops and restaurants
RGA RGA
At this altitude of accommodations and No ApplePay ? Ridiculous.
brookeberry16
Maricela, our waitress, at the LOBBY LOUNGE was AMAZING! She was extremely kind and made the experience enjoyable. I got the home style breakfast and my friend got the açaí bowl. They were both good. We sat outside by the coy pond. They turned on the heaters next to us and it was very cozy! Thanks Maricela!
Umar Sheikh
Worst service of any Fairmont we have stayed in. Food was medicore and still took over an hour. Waitress was rude, did not check in and seemed to not care at all about guests. It took an hour to get a hot water with lemon. Very sad but based on the service, we doubt they would care about a review. Trading on Fairmont name to stay open, or it would certainly be closed. Just gross.
Traacy1
Food was great but the service was even better!! Thank you German for making our day better! Stopping at the bar/lounge made the last day of our trip perfect. Staff was very kid friendly and made our grandson feel most welcome!
Enjoyed cofee and croissant and Acai bowl here, and enjoyed every minute. Buy small breakfast from Dogtown cofee and enjoy in the beautiful lobby loundge. Service is with a smile.
Nelli S
The lobby lounge is cozy and charming, but the food is not tasty. The ingredients in the salad don't mutch together, the dressing is also strange. The service is very slow.
Gordon Kwong
They have created a cozy lounge offering some outstanding cocktails and offer dinner with some great meals. An exciting addition to the Miramar
Atmosphere: 4
Food: 4
Service: 4
Jhelpful
A serious bar with courteous and helpful staff. Nice ambience in an excellent hotel. An excellent selection of gins and other drinks, as well as specialty cocktails.
Michael R.
Lobby Lounge has really good coffee and some of the best seating. If your looking to lounge while you drink or eat this would be the place. Excellent surroundings and a fun and energetic place. The servers are always standing by to be at your service. Thank you Lobby Lounge!
Signed up for two spa services at Exhale in the Fairmont Miramar Hotel. During lunch stopped in at the Lobby Lounge and was pleasantly surprised. We sat outside near a small waterfall with koi fish. There's plenty of heating lamp's for a cold afternoon and the service was wonderful. The food was delicious and unique. Great menu for an indoor/outdoor lounge experience.
First and foremost I ordered crabcakes they didn't taste great, it's lacked the crunchiness that you would expect from a crabcake If it were supposed to be fried. It also lacked flavor. And then I ordered fish and chips, hoping to salvage my pallet and on the menu, it just said fish and chips. However, they put the fish on top of baby food, purée, green peas. Wtf? The fish was slightly uncooked and fries were cold. Please stay far away.
The garden area is a great retreat. Food is quite good, skip the dreary fries, and service is friendly and attentive.
Atmosphere: 5
Food: 4
Service: 5
Nowhere close to luxury hospitality standards and service. One expects and deserves a certain caliber of service at a hotel like The Fairmont but we were very disappointed here. The server was very casual in his approach and had no idea what the house wines were, where they were from and/or flavor profiles. No training whatsoever. We were 4 and 2 of us ordered the house Cabernet Sauvignon. The expectation was 2 Bordeaux glasses put down and the wine brought in 2 carafes. Nope!! The wine was pre poured into Burgundy glasses and brought to the table!! Why didn't you just use AP wine glasses?? When prompted about the glasses, the server said "Not my fault, that's all we have"!!!!! Other 2 drinks- A Mezcal Negroni and a Goose Soda were fine. Not going here again.
I had a dinner at the lobby lounge and it was the best customer service experience I’ve had in LA so far. Customer service differs from country to country/culture to culture. I’m from Central Asia and I believed that our customer service was unmatchable but Luis proved me wrong. Politeness and ability to understand and read what the customer wants - 1000/10. I love green tea, and I asked him to put two tea bags in one pot; not only he did that, he also brought a bigger pot so that it doesn’t run out that fast. He was extremely attentive and nice to me the whole time, which is rare. Thank you, you’re the best ??
Perfect spot to have a glass of wine and just relax. Great service and good ambiance. My Order: Hummus plate and a bottle of Albariño. Environment: the outside patio has comfy chairs alongside a koi filled pond with waterfalls. Great ambiance to enjoy company and a good chat. You can also go inside where there's a lot of folks working on laptops. Verdict: great spot to grab a drink and appetizer. One star deducted for limited vegetarian options, but not for taste (hummus was super delicious). Tips: buy the bottle versus the glass (even though they don't post the price). Sit outside - the patio has such a good ambiance to relax and enjoy a drink/appetizer combo. Next Time: (1) try another cocktail and appetizer (2) walk the grounds - it's beautiful with lots of other shops and restaurants
At this altitude of accommodations and No ApplePay ? Ridiculous.
Maricela, our waitress, at the LOBBY LOUNGE was AMAZING! She was extremely kind and made the experience enjoyable. I got the home style breakfast and my friend got the açaí bowl. They were both good. We sat outside by the coy pond. They turned on the heaters next to us and it was very cozy! Thanks Maricela!
Worst service of any Fairmont we have stayed in. Food was medicore and still took over an hour. Waitress was rude, did not check in and seemed to not care at all about guests. It took an hour to get a hot water with lemon. Very sad but based on the service, we doubt they would care about a review. Trading on Fairmont name to stay open, or it would certainly be closed. Just gross.
Food was great but the service was even better!! Thank you German for making our day better! Stopping at the bar/lounge made the last day of our trip perfect. Staff was very kid friendly and made our grandson feel most welcome!
Restaurantji Recommends
Enjoyed cofee and croissant and Acai bowl here, and enjoyed every minute. Buy small breakfast from Dogtown cofee and enjoy in the beautiful lobby loundge. Service is with a smile.
The lobby lounge is cozy and charming, but the food is not tasty. The ingredients in the salad don't mutch together, the dressing is also strange. The service is very slow.
They have created a cozy lounge offering some outstanding cocktails and offer dinner with some great meals. An exciting addition to the Miramar
Atmosphere: 4
Food: 4
Service: 4
A serious bar with courteous and helpful staff. Nice ambience in an excellent hotel. An excellent selection of gins and other drinks, as well as specialty cocktails.
Lobby Lounge has really good coffee and some of the best seating. If your looking to lounge while you drink or eat this would be the place. Excellent surroundings and a fun and energetic place. The servers are always standing by to be at your service. Thank you Lobby Lounge!