Ordered from this place for my lunch and ending getting food poisoning. Orange chicken was raw looking/ pinkish hue to it. Would not recommend to anyone
Food: 1
Miller
They forgot to put my egg rolls in the bag so I called and left my name. When I came in the next time I requested the egg rolls that I paid for and never got and they refused me!More importantly the food here is served totally stale toward the end of the night. The orange chicken isn't prepared right either theres barely any orange sauce detectable and its dry and way overcooked. Never been to a panda this bad I hope they get it together because it was great the first week it opened.
Food: 1
Service: 1
Richbar 1266
I entered this restaurant on Lincoln blvd and Montana in Santa Monica to buy some lunch at noon time 12/20/2023. I stood in line and the server helped the person behind me. I let her know that I'd been waiting line. She makes some comment about a station I should 've been standing in. Her comment was total hogwash. All service should be first come first serve. I've been a customer at this location for a while now and never heard of any station in the line. This is very unprofessional.I re-enter this restaurant today 01/25/24 and after waiting in line for more than 15 minutes, I am told that the lunch of my choice isn't available now and won't be ready for another 5-7 minutes. The management here is very very incompetent.
Atmosphere: 2
Food: 3
Service: 1
Johnny Aguilar
Worst experience at this location. Long story short I placed a order online for a specific.I arrive and they couldn't find the order in there system. Half hour later then they magically found it first and last time horrible customer service.
Service: 1
Melda S
Every time I order Uber eats from here, you guys NEVE put condiments in the bag. No soy sauce or chili sauce. I mean it's Chinese food with no soy sauce that's pretty wack. The worst part is that on the app there is no option to request condiments. This is always so disappointing.
Serving containers keep getting smaller and smaller yet the prices are getting bigger and bigger. No longer a good value. Very limited selection too. I had to wait 45 minutes to get brown rice. Whole foods and other restaurants are better value and higher quality food at a cheaper price than panda express.Parking lot is very small and limitedDisappointing experience overall.Parking: Parking is very limited and difficult
I love their slight remodelled interior and it's always been a pleasure coming here! The Panda Express has always been my occasional go to and their employees are very kind, often tired from working so hard! They do a great job tho, I don't know how they manage to pull through some tough shifts around heat lamps all day! I do recommend coming here for a tray of tasty noodles, rice, and a good assortment of entree options like their classic orange chicken or broccoli beef or something like that! Wonderful restaurant!
Atmosphere: 3
Food: 4
Service: 5
Chaka khan
The manager was extremely rude. The place didn’t seem clean and food was old. Bad,bad bad service!!!!! I called the corporate and waited for someone to speak to & complain but I was left on hold for 45 minutes before the call was mysteriously disconnected.
Atmosphere: 1
Food: 1
Service: 1
a f.
This panda express is the worst in the city. The food is never available. They make you wait 10 minutes they don't even say sorry. And the food taste worse than any of the other ones.
Sandy F.
I gave them 1 because that's the lowest number the app allows me to give, otherwise they would get a big ZERO. I will never come to this location again the man behind the counter who said is the manager was extremely rude. It's also not clean & I don't recommend.
Nooshin Sekhavati
On last Sunday, on Aug , 27، the store was not crowded, the taste of food on mixed beef and vegetable was bad , not fresh ( most probably,White onion or red green paper was old )whenever at the middle of food I told the problem to them, some body named Cindy started very aggressive talking with awful body language and denied the problem. Newly, they don't care about food, portions smaller than before, food often doesn't look fresh, one time the toilet was so dirty with late Tidy.
Ordered from this place for my lunch and ending getting food poisoning. Orange chicken was raw looking/ pinkish hue to it. Would not recommend to anyone
Food: 1
They forgot to put my egg rolls in the bag so I called and left my name. When I came in the next time I requested the egg rolls that I paid for and never got and they refused me!More importantly the food here is served totally stale toward the end of the night. The orange chicken isn't prepared right either theres barely any orange sauce detectable and its dry and way overcooked. Never been to a panda this bad I hope they get it together because it was great the first week it opened.
Food: 1
Service: 1
I entered this restaurant on Lincoln blvd and Montana in Santa Monica to buy some lunch at noon time 12/20/2023. I stood in line and the server helped the person behind me. I let her know that I'd been waiting line. She makes some comment about a station I should 've been standing in. Her comment was total hogwash. All service should be first come first serve. I've been a customer at this location for a while now and never heard of any station in the line. This is very unprofessional.I re-enter this restaurant today 01/25/24 and after waiting in line for more than 15 minutes, I am told that the lunch of my choice isn't available now and won't be ready for another 5-7 minutes. The management here is very very incompetent.
Atmosphere: 2
Food: 3
Service: 1
Worst experience at this location. Long story short I placed a order online for a specific.I arrive and they couldn't find the order in there system. Half hour later then they magically found it first and last time horrible customer service.
Service: 1
Every time I order Uber eats from here, you guys NEVE put condiments in the bag. No soy sauce or chili sauce. I mean it's Chinese food with no soy sauce that's pretty wack. The worst part is that on the app there is no option to request condiments. This is always so disappointing.
Food is always fresh and
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bigger Plate, Chow Mein, Orange Chicken
Food was cold. Bad experience.
Atmosphere: 4
Food: 4
Service: 4
Serving containers keep getting smaller and smaller yet the prices are getting bigger and bigger. No longer a good value. Very limited selection too. I had to wait 45 minutes to get brown rice. Whole foods and other restaurants are better value and higher quality food at a cheaper price than panda express.Parking lot is very small and limitedDisappointing experience overall.Parking: Parking is very limited and difficult
Atmosphere: 2
Food: 2
Service: 2
The kung pao chicken was
Atmosphere: 5
Food: 1
Service: 5
Thank you panda express love the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bigger Plate, Chow Mein, Plate, Fried Rice, Beyond Original Orange Chicken, Bowl, Orange Chicken
Restaurantji Recommends
I love their slight remodelled interior and it's always been a pleasure coming here! The Panda Express has always been my occasional go to and their employees are very kind, often tired from working so hard! They do a great job tho, I don't know how they manage to pull through some tough shifts around heat lamps all day! I do recommend coming here for a tray of tasty noodles, rice, and a good assortment of entree options like their classic orange chicken or broccoli beef or something like that! Wonderful restaurant!
Atmosphere: 3
Food: 4
Service: 5
The manager was extremely rude. The place didn’t seem clean and food was old. Bad,bad bad service!!!!! I called the corporate and waited for someone to speak to & complain but I was left on hold for 45 minutes before the call was mysteriously disconnected.
Atmosphere: 1
Food: 1
Service: 1
This panda express is the worst in the city. The food is never available. They make you wait 10 minutes they don't even say sorry. And the food taste worse than any of the other ones.
I gave them 1 because that's the lowest number the app allows me to give, otherwise they would get a big ZERO. I will never come to this location again the man behind the counter who said is the manager was extremely rude. It's also not clean & I don't recommend.
On last Sunday, on Aug , 27، the store was not crowded, the taste of food on mixed beef and vegetable was bad , not fresh ( most probably,White onion or red green paper was old )whenever at the middle of food I told the problem to them, some body named Cindy started very aggressive talking with awful body language and denied the problem. Newly, they don't care about food, portions smaller than before, food often doesn't look fresh, one time the toilet was so dirty with late Tidy.
Atmosphere: 2
Food: 1
Service: 2