It says it closes at 8pm but the worker says at 6 there closed and the one of the worker is really
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Breadsticks
Ely Jacobo
(Translated by Google) Very good(Original)Muy buena
Chris Hanson
Nothing that is advertised on the pizza hut express site is actually sold here
Azi C.
I worked here from May 2020 until it's closing in August 2020. I was constantly uncomfortable with no ac and 450 degree ovens on the entire shift. The fact that I didn't get proper training once starting the job was awful as well. The Regional Manager was only at the store once a week and didn't care to keep all of our items stocked so we often ran out of things. I believe all of these issues led to the closing and the loss of money. In the end the Regional Manager told us a week before we closed that we were closing. Making it very sudden to have to start looking for another job. It was clear that this business had no hope from an employee or customer standpoint.
Joan M.
Up date and delete the former reviews, there clear back to 2010 ..... someone else has something else to add in 2020.... Yelp this is what you do .... so update.....!!
Robert F.
I generally go to Pizza Hut because I have a craving for their mediocre pizza on an otherwise delicious pan crust. My order today, 5/9/2020, I ordered a large supreme Pan Pizza, but was called saying they didn't have large pan dough ready. Fine medium it is and the store was nice enough to carry over the online deal to the medium pizza from the large. The reason for one star is when I asked for cheese and red pepper packets I was told I could buy little shakers of them; they no longer offered complementary cheese or red pepper packets. How cheap can you be Pizza Hut? You're pizza is fine, but for a few bucks more I can get much better pizza and free cheese and red pepper with my order at many other local pizzerias. I won't be back for this fact alone. May your location die a slow death like so many other businesses in that Stony Point center.
Tracey M.
Placed an order on line for 5pm. 20 min later I received a call from some guy saying that they will not be open until 6 so if I want to call back and place the order then I could. I asked about a refund since we did not want to wait until that late to order. He had no clue and said he wasnt told that we had paid already and would have to talk to the manager when he comes back???? What the heck???? This establishment is a joke. It needs new management and until this happens we will take our business to pieology.
CB 5.
Awesome and friendly service! Highly recommend. Would definitely return here. Thanks Ariel!
Lui Laz
Good place to get a quick snack. The staff is very friendly and polite.
Daniel H.
Awesome service from the guy named Ariel!! Always letting me and my friends know the deals of the day or of the hour! Very respectful and fast service from Ariel and an all out outstanding worker. Thank you Ariel you got a new customer out of me!
This is the PERFECT pizza hut for all you pizza lovers that just HATE all that pesky stuff on top of the pizza! The only other time I tried this place they took my online order and was apparently closed because they wouldn't answer the phone and never showed up. I think we're done, hun.
Uncle Rico 1.
Okay, the pizza itself was pretty good (even though it wasnt exactly what we ordered). Everything else about this visit was pretty f'd. Ordered online and was told it would be about 20-30 minutes, so we made a quick stop at the grocery store. We arrived at 'the Hut' at about the 30 minute mark, only to be told "oh, here's your order - we're just about to start on it". So we waited....and waited. The 'lobby' is very dark as they choose to not turn on the overhead lights above the front counter - or maybe they dont work??. We waited some more and watched as another customer who was waiting finally was given his order (also done online), only to be told that he hadn't paid for the freaking sodas that he was given. Customer said they were on the order, but the worker dude said "yeah, but you havent paid for them" - even though he had paid for the pizza. Whatever.... And pretty much the whole time we were there the phone is ringing and ringing and ringing...and ringing. Not the kind of ringing that you get when there are lots of orders coming in, but the kind of ringing you get when they refuse to answer the phone. So we kept waiting and we can hear them finally getting our order going, and once they started it didnt take TOO long. Get home only to find that the pizzas were not thin crust as ordered. Again...whatever - we finally had our food. They ask us if we wanted any parmesan or peppers to go with, we said 'sure, some parmesan please', and he says they're $1.00 each. Wouldn't the time to add things that you're going to be charged for be when paying for the pizzas?? And when did they start charging for this?? Lot's of other options out there - won't be going back here.
Susan B.
Worst pizza ever! Had a bad experience a while back. Decided to give them another try. (Mistake). It took 2 hours for a cheese pizza to arrive. When it finally got here it was cold and burned. Will never call them again!
Dori C.
We ordered 24 Large pizzas for delivery at our company meeting last week and they all arrived popping hot! Great customer service by Jorge! Delivery person (name escapes me right now) was awesome, too. And he was right on time. Great price, too! Thank you for the fantastic customer service and great tasting, hot pizzas.
Timmy Crew
Pizza Hut is great but there are neighborhoods all over & a very busy area on the north side of Santa Rosa that doesn't have it. An area like being on the east side of highway 101 in our north Santa Rosa. It's so active all day but Pizza Hut doesn't even take orders & deliver over in that part of the city.
It says it closes at 8pm but the worker says at 6 there closed and the one of the worker is really
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Breadsticks
(Translated by Google) Very good(Original)Muy buena
Nothing that is advertised on the pizza hut express site is actually sold here
I worked here from May 2020 until it's closing in August 2020. I was constantly uncomfortable with no ac and 450 degree ovens on the entire shift. The fact that I didn't get proper training once starting the job was awful as well. The Regional Manager was only at the store once a week and didn't care to keep all of our items stocked so we often ran out of things. I believe all of these issues led to the closing and the loss of money. In the end the Regional Manager told us a week before we closed that we were closing. Making it very sudden to have to start looking for another job. It was clear that this business had no hope from an employee or customer standpoint.
Up date and delete the former reviews, there clear back to 2010 ..... someone else has something else to add in 2020.... Yelp this is what you do .... so update.....!!
I generally go to Pizza Hut because I have a craving for their mediocre pizza on an otherwise delicious pan crust. My order today, 5/9/2020, I ordered a large supreme Pan Pizza, but was called saying they didn't have large pan dough ready. Fine medium it is and the store was nice enough to carry over the online deal to the medium pizza from the large. The reason for one star is when I asked for cheese and red pepper packets I was told I could buy little shakers of them; they no longer offered complementary cheese or red pepper packets. How cheap can you be Pizza Hut? You're pizza is fine, but for a few bucks more I can get much better pizza and free cheese and red pepper with my order at many other local pizzerias. I won't be back for this fact alone. May your location die a slow death like so many other businesses in that Stony Point center.
Placed an order on line for 5pm. 20 min later I received a call from some guy saying that they will not be open until 6 so if I want to call back and place the order then I could. I asked about a refund since we did not want to wait until that late to order. He had no clue and said he wasnt told that we had paid already and would have to talk to the manager when he comes back???? What the heck???? This establishment is a joke. It needs new management and until this happens we will take our business to pieology.
Awesome and friendly service! Highly recommend. Would definitely return here. Thanks Ariel!
Good place to get a quick snack. The staff is very friendly and polite.
Awesome service from the guy named Ariel!! Always letting me and my friends know the deals of the day or of the hour! Very respectful and fast service from Ariel and an all out outstanding worker. Thank you Ariel you got a new customer out of me!
Restaurantji Recommends
This is the PERFECT pizza hut for all you pizza lovers that just HATE all that pesky stuff on top of the pizza! The only other time I tried this place they took my online order and was apparently closed because they wouldn't answer the phone and never showed up. I think we're done, hun.
Okay, the pizza itself was pretty good (even though it wasnt exactly what we ordered). Everything else about this visit was pretty f'd. Ordered online and was told it would be about 20-30 minutes, so we made a quick stop at the grocery store. We arrived at 'the Hut' at about the 30 minute mark, only to be told "oh, here's your order - we're just about to start on it". So we waited....and waited. The 'lobby' is very dark as they choose to not turn on the overhead lights above the front counter - or maybe they dont work??. We waited some more and watched as another customer who was waiting finally was given his order (also done online), only to be told that he hadn't paid for the freaking sodas that he was given. Customer said they were on the order, but the worker dude said "yeah, but you havent paid for them" - even though he had paid for the pizza. Whatever.... And pretty much the whole time we were there the phone is ringing and ringing and ringing...and ringing. Not the kind of ringing that you get when there are lots of orders coming in, but the kind of ringing you get when they refuse to answer the phone. So we kept waiting and we can hear them finally getting our order going, and once they started it didnt take TOO long. Get home only to find that the pizzas were not thin crust as ordered. Again...whatever - we finally had our food. They ask us if we wanted any parmesan or peppers to go with, we said 'sure, some parmesan please', and he says they're $1.00 each. Wouldn't the time to add things that you're going to be charged for be when paying for the pizzas?? And when did they start charging for this?? Lot's of other options out there - won't be going back here.
Worst pizza ever! Had a bad experience a while back. Decided to give them another try. (Mistake). It took 2 hours for a cheese pizza to arrive. When it finally got here it was cold and burned. Will never call them again!
We ordered 24 Large pizzas for delivery at our company meeting last week and they all arrived popping hot! Great customer service by Jorge! Delivery person (name escapes me right now) was awesome, too. And he was right on time. Great price, too! Thank you for the fantastic customer service and great tasting, hot pizzas.
Pizza Hut is great but there are neighborhoods all over & a very busy area on the north side of Santa Rosa that doesn't have it. An area like being on the east side of highway 101 in our north Santa Rosa. It's so active all day but Pizza Hut doesn't even take orders & deliver over in that part of the city.