Subway

9890 Magnolia Ave Unit #F508, Santee
(619) 258-7111

Recent Reviews

Scott Wall

The woman that prepared our sandwiches was very nice. I was happy that they had a note that you can “Order by Number and will do the rest“However, I had to still answer a bunch of questions. Oh well, no big deal. When we went to pour our drinks the fancy soda machine was almost out of everything and they don’t have Ice Tea sad face. Our sandwiches were delicious and the pretzel was not so good.

Atmosphere: 4

Food: 5

Service: 4

Steven Troeh

If you want a horrible experience go to the subway they didn't have stickers to secure the sandwich wrappers no bags no napkins available no soda and soda machines took 40 minutes to make three sandwiches would not honor any coupons no way to contact the manager either all the response of the employees now is not my problem I can do.

Atmosphere: 1

Food: 1

Service: 1

Mason S.

Management refuses to put two people on shift even during peak times. It has been like this for years and it's disgusting and cruel to the workers. If I personally saw managers I would swing.

Liz S.

I ordered online and realized I hit the wrong time so I tried to call the store to correct it. The phone doesn't even ring, it goes straight to voice message which is full and will not accept any message. I tried several times. No way to call the store. Very frustrating.

Christopher Paul

My girlfriend orders us lunch. When the order was received and opened, I was appalled at what they looked like. No only did they look disgusting, not appetizing they did not make they as to what the order dictated. I will never understand why they open the bread like a boat. All the ingredients continue to fall out and to top it off the last thing they add are the dressings....mayo / mustard. I first called and like a previous review no one answered....just said the box is full. So I returned to the location and opened the sandwiches in front of him. I explained the situation and he said that's how they trained me. Not his fault....just following guidelines. This location should be ashamed of the lack of quality they produce. Sometime less is more and taking an extra minute to make the sandwich would provide a enjoyable, eat able meal. SUBWAY, CHANGE THE PROCESS....MAYO, MUSTARD......ONE CONDIMENT ON EACH SIDE OF THE BREAD.....JUST LIKE MOMS ACROSS AMERICA SHOULD US AS KIDS....ALSO CUT THE BREAD IN HALF.... SUBWAY YOU ARE BETTER THAN THIS. WILL NOT RETURN TO THIS LOCATION.

Food: 1

Service: 1

D Vidaurri

Phone is off the hook or is wrong. I placed my order to this location by accident and I wanted to let them know to store the sandwiches in the refrigerator so I can pick up later, but they don’t

Service: 1

Isaac Herrera

I did an online order for about 4 sandwiches, waited 20 minutes to go pick them up until it said it was ready. I go to the restaurant and NONE of them were made. They started making them after I asked about it. Last time I was here I had a similar experience, except nobody was in line, but they took forever because they were too busy taking smoking breaks in the back room. This is probably the worse subway location I’ve ever been to. Not only are the workers bad, but the food sucks as well. Workers won’t even add your additional cost items to your sandwich unless you put them on the spot to do so. You can’t ask to speak to their manager because their manager is just as bad as the teenagers that work there.

Atmosphere: 1

Food: 2

Service: 1

Mae L.

Close down the Magnolia location! It's not fit to serve food. Out of items at the Town center location so I went to Magnolia: wow, has it changed? Who is running this place?Its filthy! At 11:30 am on a Thursday, I wanted a sandwich and fountain drink. In both locations soda machines weer broken! The sandwich I finally bought at Magnolia was chinsy and burnt. The store was so dirty, out of cup lids and had no napkins?? What is happening!????

Abby M.

Maybe take build your own off the menu. Considering your employee wouldn't let me make my sub saying "build your own isn't a thing" And almost refusing to let me switch the cheese ?! She even fought with the customer in front of me about making a meatball sub.

Katie C.

Little asshole girl with dark hair wanted to throw a fit because I pulled up at 8:20 so I decided to take my money elsewhere. Not my fault she's mad about her shitty job. Just know the staff and the food is rotten. I will NEVER be back here. Too much extra shit for some subs. Plus the sign is seizing up, watch out if ur epileptic.

Sophia

Didn't give me my sandwich right messed up my dad's

Atmosphere: 1

Food: 5

Service: 1

Mohanad Alsabbagh

Very bad customer service on may 17 2023 at 830 night the employee didn’t respect the customer was angry four no reason

Gina R.

It doesn't get any better coming to this place. Server was rude, gave us an attitude and made comments that we cannot afford to buy a sandwich! Just because I was going to use a coupon. This lady even forgot to put avocado and bacon and we were charged for these ingredients! Wow! What a rip off! Not a good Subway place to go to! They shouldn't put promo coupons out if they couldn't give the same sandwich! Overall, they should be trained for 101 customer service!

Rita Pearson

I have visited this Subway twice. Both times, I came during business hours only to find the door locked. Today, Sunday, I visited the store at 11:30am. The hours on the sign and website say they're open 9am to 8pm. The doors were locked with an employee inside. This location has officially lost my business.

robert allen

Really doesn't open till sound 10 the hours are a lie

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