I don’t know what happened to this restaurant but the portion size has been cut in half. The lettuce is no longer baby greens but cheap white lettuce. The price is more, which I would gladly pay for if the food was the way it used to be. I’ve been coming here for 18 years.The staff have seen my children grow up. We will have to find a new place to dine. So disappointing!
Atmosphere: 5
Food: 2
Service: 5
Jame Andy
Worst customer service experience… I work at the mall and I go there for my lunch. Staff are very rude sometimes they totally ignore you.. specially yesterday I went there on my lunch break I’ve waited for almost 13 minutes no one greeted me . I had to raise my voice for attention. Finally an older guy approached with a horrible attitude. I have asked for a cup of soup he said we don’t have any soup today although the menu showed they had two kinds of soup in the daily specials. How could you be out of soup at the beginning of the day it’s only 1:30 pm. I’ve ordered a chicken sandwich waited for almost 35 minutes for my sandwich when I came to pay they forgot to give me my mall employee discount. Although they know me I eat there almost everyday and I mentioned I work at the mall . I asked the person about my discount he gave me a bad attitude and said no more discount. From today we decided no more employee discounts… well Mr no problem you sure have lost a good customer… and keep that 10 percent discount difference for yourself…
CECP
Went back to this restaurant today 01/13/23. it is Not the same anymore.... Excellent customer services but the food it's not the same...
Atmosphere: 3
Food: 1
Service: 4
Mari Mei
good food!
Mari IV
good food!
TGS (neti neti)
Disappointing experience, especially for this location where people choose to spend their hard earned money. Visited the place couple of weeks ago and fell in love with their nitro cold brew. Came back today for $11.00 glass of coffee, instead was served a glass filled with ice with a splash of nitro cold brew. I wanted to order another drink without ice, but Jose came to explain that the restaurant can't cancel the drink, even though I did not request the drink to be cancelled. I asked for another nitro cold brew with no ice, but Jose explained again that the manager, Eladio, forces the waiting staff to fill the glass full of ice even though they receive numerous complaints from clients, at which point I began to fill my Sunday coffee experience turned into a rip off. The person sitting next to me was shocked and asked me what I ordered, he thought I got alcohol over ice. JFor comparison, the photo is of the glass of water I requested "iced", the ice was filled 10%, but the water does not come cold, cold brew coffee however does. Now imagine, they brought me the same glass 100% filled with ice, over the top. How much coffee do you think fit in there after they added oat milk and hazelnut syrup?Few questions for the manager, Eladio - Why did I pay for the glass of coffee when what I received is 3 sips coffee?It's disturbing that two weeks ago, when I purchased the same $11.00 nitro cold brew with not ice to go, this was an issue - so why is today different? Why do I not have the ability to order a glass of nitro cold brew without ice if I so choose? I was specifically told by Jose that nitro cold brew cannot be served without ice, they can do "easy" which is glass half of ice, really? Why can the glass of water be served with 10% of ice, but not nitro cold brew? Where can I view the guide to your serving proportions?
T. G. S. (Neti Neti)
Disappointing experience, especially for this location where people choose to spend their hard earned money. Visited the place couple of weeks ago and fell in love with their nitro cold brew. Came back today for $11.00 glass of coffee, instead was served a glass filled with ice with a splash of nitro cold brew. I wanted to order another drink without ice, but Jose came to explain that the restaurant can't cancel the drink, even though I did not request the drink to be cancelled. I asked for another nitro cold brew with no ice, but Jose explained again that the manager, Eladio, forces the waiting staff to fill the glass full of ice even though they receive numerous complaints from clients, at which point I began to fill my Sunday coffee experience turned into a rip off. The person sitting next to me was shocked and asked me what I ordered, he thought I got alcohol over ice. JFor comparison, the photo is of the glass of water I requested "iced", the ice was filled 10%, but the water does not come cold, cold brew coffee however does. Now imagine, they brought me the same glass 100% filled with ice, over the top. How much coffee do you think fit in there after they added oat milk and hazelnut syrup?Few questions for the manager, Eladio - Why did I pay for the glass of coffee when what I received is 3 sips coffee?It's disturbing that two weeks ago, when I purchased the same $11.00 nitro cold brew with not ice to go, this was an issue - so why is today different? Why do I not have the ability to order a glass of nitro cold brew without ice if I so choose? I was specifically told by Jose that nitro cold brew cannot be served without ice, they can do "easy" which is glass half of ice, really? Why can the glass of water be served with 10% of ice, but not nitro cold brew? Where can I view the guide to your serving proportions?
Calde CECP
Well executed tuscan Wrap it was delicious... Excellent customer service. Highly recommended.
Tatyana S.
Disappointing experience, especially for this location where people choose to spend their hard earned money. Visited the place couple of weeks ago and fell in love with their nitro cold brew. Came back today for $11.00 glass of coffee, instead was served a glass filled with ice with a splash of nitro cold brew. I wanted to order another drink without ice, but Jose came to explain that the restaurant can't cancel the drink, even though I did not request the drink to be cancelled. I asked for another nitro cold brew with no ice, but Jose explained again that the manager, Eladio, forces the waiting staff to fill the glass full of ice even though they receive numerous complaints from clients, at which point I began to fill my Sunday coffee experience turned into a rip off. The person sitting next to me was shocked and asked me what I ordered, he thought I got alcohol over ice. For comparison, the photo is of the glass of water I requested "iced", the ice was filled 10%, but the water does not come cold, cold brew coffee however does. Now imagine, they brought me the same small glass 100% filled with ice, over the top. How much coffee do you think fit in there after they added oat milk and hazelnut syrup? Hour and a half later, another waiter, kind enough brought me a regular size glass of water, also ice filled only at the top, please stop coffee discrimination... Few questions for the manager, Eladio - Why did I pay for the glass of coffee when what I received is 3 sips coffee? It's disturbing that two weeks ago, when I purchased the same $11.00 nitro cold brew with not ice to go, this was an issue - so why is today different? Why do I not have the ability to order a glass of nitro cold brew without ice if I so choose? I was specifically told by Jose that nitro cold brew cannot be served without ice, they can do "easy" which is glass half of ice, really? Why can the glass of water be served with 10% of ice, but not nitro cold brew? Where can I view the guide to your serving proportions?
Janet K.
Most Bloomingdale's location don't have a cafe and here is a good place to eat while shopping or you want to eat quality tuna sandwiches. Order: +Tuna sandwich= Quality tuna sandwich. It never comes out soggy or watery. I like it without the added mayonnaise. +Flagship Trio Platter= scoop of egg salad, chicken salad, and tuna salad. Pretty good! Only con is the salad ratio to the scoops is off. They need to put more salad because you run out of it with scoops still leftover. Maybe add some bread on the side? +Asian Chicken Salad= Big salad and the dressing is a delicious peanut sauce. I loved the cabbage and all the vegetables. The chicken was lukewarm but still good. I wish they put more chicken though as the ratio was off. Also, they didn't slice the chicken thoroughly as strings of chicken would still be attached. Service: Service was okay. We did have to ask several times for utensils. We also wanted the sandwich with no mayo but they messed up. In timely manner, we got the proper sandwich. Waiter refilled water glasses. We wanted bread while we wait and said it's normally a $2.50 charge but he let it slide.
Great place, kid friendly. Love coming here after shopping to grab either lunch or dinner. My favorites are the chicken pesto press, bayou shrimp salad and the penne san remo. Lolea sangria that comes In a cute small bottle is surprisingly very good as well. Hugo was our server today and he was fantastic !
Ani P.
I've been eating at this place for years. It's a part of the my local mall and this restaurant is really good! I love the wraps and salads they have! I definitely say try the food it's pretty good.
Rachel C.
If I could give zero stars I would. The woman working here is absolutely disgusting. A short heavy white woman with a mens haircut that said she is the manager. Yesterday After helping the woman in front of me, who was African American she was really abrupt and rude to the woman and her daughter. When I stepped up to order she scoffed and rolled her eyes at the woman walking away and said and I quote "those kind of people ALWAYS cause issues." Like are you kidding me?! Was she expecting me to agree with her hateful comment? That type of blatant racism is inexcusable. I was so shocked. I just turned away and left. I will not give business to a place that hires discriminatory and condescending creatures like her.
Kristy G.
Had a really delicious lunch at this cafe with my daughter and sister. Really delicious salads, soups and drinks. I highly recommend the kale quinoa and salmon salad! Service was friendly and attentive. Super gracious hostess, Adrienne, and super server, Michelle. Great dining ambience on the patio!
I don’t know what happened to this restaurant but the portion size has been cut in half. The lettuce is no longer baby greens but cheap white lettuce. The price is more, which I would gladly pay for if the food was the way it used to be. I’ve been coming here for 18 years.The staff have seen my children grow up. We will have to find a new place to dine. So disappointing!
Atmosphere: 5
Food: 2
Service: 5
Worst customer service experience… I work at the mall and I go there for my lunch. Staff are very rude sometimes they totally ignore you.. specially yesterday I went there on my lunch break I’ve waited for almost 13 minutes no one greeted me . I had to raise my voice for attention. Finally an older guy approached with a horrible attitude. I have asked for a cup of soup he said we don’t have any soup today although the menu showed they had two kinds of soup in the daily specials. How could you be out of soup at the beginning of the day it’s only 1:30 pm. I’ve ordered a chicken sandwich waited for almost 35 minutes for my sandwich when I came to pay they forgot to give me my mall employee discount. Although they know me I eat there almost everyday and I mentioned I work at the mall . I asked the person about my discount he gave me a bad attitude and said no more discount. From today we decided no more employee discounts… well Mr no problem you sure have lost a good customer… and keep that 10 percent discount difference for yourself…
Went back to this restaurant today 01/13/23. it is Not the same anymore.... Excellent customer services but the food it's not the same...
Atmosphere: 3
Food: 1
Service: 4
good food!
good food!
Disappointing experience, especially for this location where people choose to spend their hard earned money. Visited the place couple of weeks ago and fell in love with their nitro cold brew. Came back today for $11.00 glass of coffee, instead was served a glass filled with ice with a splash of nitro cold brew. I wanted to order another drink without ice, but Jose came to explain that the restaurant can't cancel the drink, even though I did not request the drink to be cancelled. I asked for another nitro cold brew with no ice, but Jose explained again that the manager, Eladio, forces the waiting staff to fill the glass full of ice even though they receive numerous complaints from clients, at which point I began to fill my Sunday coffee experience turned into a rip off. The person sitting next to me was shocked and asked me what I ordered, he thought I got alcohol over ice. JFor comparison, the photo is of the glass of water I requested "iced", the ice was filled 10%, but the water does not come cold, cold brew coffee however does. Now imagine, they brought me the same glass 100% filled with ice, over the top. How much coffee do you think fit in there after they added oat milk and hazelnut syrup?Few questions for the manager, Eladio - Why did I pay for the glass of coffee when what I received is 3 sips coffee?It's disturbing that two weeks ago, when I purchased the same $11.00 nitro cold brew with not ice to go, this was an issue - so why is today different? Why do I not have the ability to order a glass of nitro cold brew without ice if I so choose? I was specifically told by Jose that nitro cold brew cannot be served without ice, they can do "easy" which is glass half of ice, really? Why can the glass of water be served with 10% of ice, but not nitro cold brew? Where can I view the guide to your serving proportions?
Disappointing experience, especially for this location where people choose to spend their hard earned money. Visited the place couple of weeks ago and fell in love with their nitro cold brew. Came back today for $11.00 glass of coffee, instead was served a glass filled with ice with a splash of nitro cold brew. I wanted to order another drink without ice, but Jose came to explain that the restaurant can't cancel the drink, even though I did not request the drink to be cancelled. I asked for another nitro cold brew with no ice, but Jose explained again that the manager, Eladio, forces the waiting staff to fill the glass full of ice even though they receive numerous complaints from clients, at which point I began to fill my Sunday coffee experience turned into a rip off. The person sitting next to me was shocked and asked me what I ordered, he thought I got alcohol over ice. JFor comparison, the photo is of the glass of water I requested "iced", the ice was filled 10%, but the water does not come cold, cold brew coffee however does. Now imagine, they brought me the same glass 100% filled with ice, over the top. How much coffee do you think fit in there after they added oat milk and hazelnut syrup?Few questions for the manager, Eladio - Why did I pay for the glass of coffee when what I received is 3 sips coffee?It's disturbing that two weeks ago, when I purchased the same $11.00 nitro cold brew with not ice to go, this was an issue - so why is today different? Why do I not have the ability to order a glass of nitro cold brew without ice if I so choose? I was specifically told by Jose that nitro cold brew cannot be served without ice, they can do "easy" which is glass half of ice, really? Why can the glass of water be served with 10% of ice, but not nitro cold brew? Where can I view the guide to your serving proportions?
Well executed tuscan Wrap it was delicious... Excellent customer service. Highly recommended.
Disappointing experience, especially for this location where people choose to spend their hard earned money. Visited the place couple of weeks ago and fell in love with their nitro cold brew. Came back today for $11.00 glass of coffee, instead was served a glass filled with ice with a splash of nitro cold brew. I wanted to order another drink without ice, but Jose came to explain that the restaurant can't cancel the drink, even though I did not request the drink to be cancelled. I asked for another nitro cold brew with no ice, but Jose explained again that the manager, Eladio, forces the waiting staff to fill the glass full of ice even though they receive numerous complaints from clients, at which point I began to fill my Sunday coffee experience turned into a rip off. The person sitting next to me was shocked and asked me what I ordered, he thought I got alcohol over ice. For comparison, the photo is of the glass of water I requested "iced", the ice was filled 10%, but the water does not come cold, cold brew coffee however does. Now imagine, they brought me the same small glass 100% filled with ice, over the top. How much coffee do you think fit in there after they added oat milk and hazelnut syrup? Hour and a half later, another waiter, kind enough brought me a regular size glass of water, also ice filled only at the top, please stop coffee discrimination... Few questions for the manager, Eladio - Why did I pay for the glass of coffee when what I received is 3 sips coffee? It's disturbing that two weeks ago, when I purchased the same $11.00 nitro cold brew with not ice to go, this was an issue - so why is today different? Why do I not have the ability to order a glass of nitro cold brew without ice if I so choose? I was specifically told by Jose that nitro cold brew cannot be served without ice, they can do "easy" which is glass half of ice, really? Why can the glass of water be served with 10% of ice, but not nitro cold brew? Where can I view the guide to your serving proportions?
Most Bloomingdale's location don't have a cafe and here is a good place to eat while shopping or you want to eat quality tuna sandwiches. Order: +Tuna sandwich= Quality tuna sandwich. It never comes out soggy or watery. I like it without the added mayonnaise. +Flagship Trio Platter= scoop of egg salad, chicken salad, and tuna salad. Pretty good! Only con is the salad ratio to the scoops is off. They need to put more salad because you run out of it with scoops still leftover. Maybe add some bread on the side? +Asian Chicken Salad= Big salad and the dressing is a delicious peanut sauce. I loved the cabbage and all the vegetables. The chicken was lukewarm but still good. I wish they put more chicken though as the ratio was off. Also, they didn't slice the chicken thoroughly as strings of chicken would still be attached. Service: Service was okay. We did have to ask several times for utensils. We also wanted the sandwich with no mayo but they messed up. In timely manner, we got the proper sandwich. Waiter refilled water glasses. We wanted bread while we wait and said it's normally a $2.50 charge but he let it slide.
Restaurantji Recommends
Love this place ..good customer setvice
Great place, kid friendly. Love coming here after shopping to grab either lunch or dinner. My favorites are the chicken pesto press, bayou shrimp salad and the penne san remo. Lolea sangria that comes In a cute small bottle is surprisingly very good as well. Hugo was our server today and he was fantastic !
I've been eating at this place for years. It's a part of the my local mall and this restaurant is really good! I love the wraps and salads they have! I definitely say try the food it's pretty good.
If I could give zero stars I would. The woman working here is absolutely disgusting. A short heavy white woman with a mens haircut that said she is the manager. Yesterday After helping the woman in front of me, who was African American she was really abrupt and rude to the woman and her daughter. When I stepped up to order she scoffed and rolled her eyes at the woman walking away and said and I quote "those kind of people ALWAYS cause issues." Like are you kidding me?! Was she expecting me to agree with her hateful comment? That type of blatant racism is inexcusable. I was so shocked. I just turned away and left. I will not give business to a place that hires discriminatory and condescending creatures like her.
Had a really delicious lunch at this cafe with my daughter and sister. Really delicious salads, soups and drinks. I highly recommend the kale quinoa and salmon salad! Service was friendly and attentive. Super gracious hostess, Adrienne, and super server, Michelle. Great dining ambience on the patio!