The waitreses are extremely rude. As you walk in they look at you as if they are judging you.If you ask what drinks they have they roll their eyes and tell you to look at the menu. Ive never had such a terrible experience. The food is incredibly sweet and overpriced.There are other Honduran restaurants in the area. I highly recomend you avoid this restaurant. If you want honduran food theres a good one in Sherman way and victory with beter service.
Atmosphere: 2
Food: 1
Service: 1
Marleny Galeano
Terrible customer service, it was the worst service I have ever experienced, food I would never eat there
Atmosphere: 1
Food: 1
Service: 1
Jeferson Hernandez
Terrible food, the waitresses show a bad mood.
Atmosphere: 1
Food: 1
Service: 1
Fatima H.
The best baleadas!!! Great food. The women at this restaurant are very nice. I definitely recommend.
Jennifer H.
English/Spanish I dont really like to write reviews, but this has been one of the worst experiences ive had at a restaurant. i am dissapointed truly. ive been going to this restaurant for years and it was always pretty good or ok enough for me to come back but today i went in and i stood around to be seated for 3-5 minutes, no one came and then a friend and i sat ourselves at a table and waited about 10-13 minutes and not a hello or welcome or a to take a drink order just walked by. I eventually went up to the counter to ask if we had to order at the register when this woman said she would take our order. She has a disgusting attitude, got my order wrong and i told the other waitress about the mistake and she was nice about it but the other lady loudly responds trying to defend herself trying to blame me? when my spanish is good? she also came and took our plates when my friend wasnt done she did it without asking. she said she would bring the check i just walked to the front to pay and leave i didnt want to make a scene and disturb others but i will definitley be warning others about this place. I am a server as well and i would never treat a costumer like i was today. Owners do better, great staff is key to success. Realmente no me gusta escribir críticas, pero esta ha sido una de las peores experiencias que he tenido en un restaurante. Estoy realmente decepcionado. He estado yendo a este restaurante durante años y siempre fue bastante bueno o lo suficientemente bueno como para volver, pero hoy entré y me quedé parado para que me sentaran durante 3 a 5 minutos, nadie vino y luego un amigo y yo nos sentamos. Nos sentamos en una mesa y esperamos entre 10 y 13 minutos y ni un saludo ni una bienvenida ni un pedido de bebidas simplemente no pasaban . Finalmente me acerqué al mostrador para preguntar si teníamos que hacer un pedido en la caja registradora cuando esta mujer dijo que tomaría nuestro pedido. Ella tiene una actitud repugnante, se equivocó en mi pedido y le conté a la otra mesera sobre el error y ella fue amable al respecto, pero la otra señora responde en voz alta tratando de defenderse y tratando de culparme. cuando mi español es bueno? ella también vino y tomó nuestros platos cuando mi amiga no terminó, lo hizo sin preguntar. ella dijo que traería el cheque. Simplemente caminé hacia el frente para pagar y salir. No quería hacer una escena y molestar a los demás, pero definitivamente advertiré a los demás sobre este lugar. También soy mesera y nunca trataría a un cliente como me hicieron hoy. Los dueños tienen que hacer mejor, un excelente personal es la clave del éxito.
Bretny S.
fui a pasar un buen tiempo con mi familia y solo recibí una mala experiencia con la persona que nos dejaron para empezar nos atendió de mala manera y con mala gana nos dejos esperando por vario tiempo para hacerse a preguntar si necesitamos algo cuando no nos pregunto si vamos a tomar o algo como se acostumbra esperamos y nos dejo la cómoda no volvió y cuando me da mi recibo me está diciendo que tengo que dejar tip obligatoriamente que por que así dice y que si no leii el menu me hablo de mala manera y me cobro 18 de tip cuando lo único que hizo fue dejar la comida y irse no pregunta estan bien o necesita algo pero si me cobro más tip que taxes 8 de taxes y el doble de tip no es justo eso el tip es algo que. uno decide dejar por cómo te atienden y ella lo exigio más que eso lo cubro que mala experiencia no volvería a comer en este restaurante aparte que no atienden de buen modo exigen algo como no debe de ser sali a pasar una buena noche en familia y fue lo contrario estamos perdido lo qie era una buena cena en un restaurante por pasarse de lanza con tanto yo sé que pueden decir que es exageracion mia pero no es así
Julissa V.
fui a pasar un buen tiempo con mi familia y solo recibí una mala experiencia con la persona que nos dejaron para empezar nos atendió de mala manera y con mala gana nos dejos esperando por vario tiempo para hacerse a preguntar si necesitamos algo cuando no nos pregunto si vamos a tomar o algo como se acostumbra esperamos y nos dejo la cómoda no volvió y cuando me da mi recibo me está diciendo que tengo que dejar tip obligatoriamente que por que así dice y que si no leii el menu me hablo de mala manera y me cobro 18 de tip cuando lo único que hizo fue dejar la comida y irse no pregunta estan bien o necesita algo pero si me cobro más tip que taxes 8 de taxes y el doble de tip no es justo eso el tip es algo que. uno decide dejar por cómo te atienden y ella lo exigio más que eso lo cubro que mala experiencia
Cristofer Izaguirre
The best of my land Honduran food 100% recommended!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chuletas Con Tajadas, Pescado Frito
Andrew Chin
Terrible service as always, food used to be good but balleadas were awful the last time. Dry tortillas, thin layer of beans, little cream and cheese centered in middle with a lollipop stick to boot. Yes there was an employee’s candy trash stuck to the foil wrapper. They some how removed my earlier review with photo. Also expensive: $38 pre tip for 2 orders bean n cheese balleadas and plantains.
Been here many times over the years. Service has always been poor but baleadas were good enough to keep me coming back. This time they were so skimpy, dry, and bland. Also expensive for what you get or i was overcharged for eggs and avo when they were bean and cheese only. Disgustingly, there was also a lollipop stick stuck to the inside of foil wrapping the food. I might have preferred a hair instead. Seems like im paying more as they get worse. They've failed on food, cleanliness, price, and service. Dont like giving bad restaurant reviews cuz it's such a tough industry but what else could go wrong here?
Darlene H.
We just moved to the neighborhood and we noticed they play soccer games on the TVs so my husband and I decided to go check out the US game and have some baleadas. The tortillas were sooooo soft and delicious, I only wish I had more space in my stomach to eat another. The service was great but you have to remember they make the dishes fresh for us and that takes time, we also went in during a busy time and there was only one server so you just have to be patient but while we waited we snacked on some yummy chips with frijoles sauce, so simple yet so good!!! Love you, Katracho!
Brianna C.
I was very pleased to try traditional Honduran food for the first time! It was so hard to pick a meal from the menu since they offer such a wide variety. I decided to order the El Katracho which comes with a little bit of everything. It was absolutely delicious! Although, this place is open until midnight, dining hours vary, which I was not aware of. I recommend calling ahead of time to ask what their dining hours are. While we waited for our food, I noticed that the restaurant is clean, lively, and family friendly. I will definitely come back to dine in!
Manuel S.
Worst service.... Ever, food -... really bad, first time , recomend from friend, nothing from honduras food, but ladies service... like u asking food free, owner need to be there maybe. ....bad bad really bad
Great food and great customer service.
Atmosphere: 5
Food: 5
Service: 5
The waitreses are extremely rude. As you walk in they look at you as if they are judging you.If you ask what drinks they have they roll their eyes and tell you to look at the menu. Ive never had such a terrible experience. The food is incredibly sweet and overpriced.There are other Honduran restaurants in the area. I highly recomend you avoid this restaurant. If you want honduran food theres a good one in Sherman way and victory with beter service.
Atmosphere: 2
Food: 1
Service: 1
Terrible customer service, it was the worst service I have ever experienced, food I would never eat there
Atmosphere: 1
Food: 1
Service: 1
Terrible food, the waitresses show a bad mood.
Atmosphere: 1
Food: 1
Service: 1
The best baleadas!!! Great food. The women at this restaurant are very nice. I definitely recommend.
English/Spanish I dont really like to write reviews, but this has been one of the worst experiences ive had at a restaurant. i am dissapointed truly. ive been going to this restaurant for years and it was always pretty good or ok enough for me to come back but today i went in and i stood around to be seated for 3-5 minutes, no one came and then a friend and i sat ourselves at a table and waited about 10-13 minutes and not a hello or welcome or a to take a drink order just walked by. I eventually went up to the counter to ask if we had to order at the register when this woman said she would take our order. She has a disgusting attitude, got my order wrong and i told the other waitress about the mistake and she was nice about it but the other lady loudly responds trying to defend herself trying to blame me? when my spanish is good? she also came and took our plates when my friend wasnt done she did it without asking. she said she would bring the check i just walked to the front to pay and leave i didnt want to make a scene and disturb others but i will definitley be warning others about this place. I am a server as well and i would never treat a costumer like i was today. Owners do better, great staff is key to success. Realmente no me gusta escribir críticas, pero esta ha sido una de las peores experiencias que he tenido en un restaurante. Estoy realmente decepcionado. He estado yendo a este restaurante durante años y siempre fue bastante bueno o lo suficientemente bueno como para volver, pero hoy entré y me quedé parado para que me sentaran durante 3 a 5 minutos, nadie vino y luego un amigo y yo nos sentamos. Nos sentamos en una mesa y esperamos entre 10 y 13 minutos y ni un saludo ni una bienvenida ni un pedido de bebidas simplemente no pasaban . Finalmente me acerqué al mostrador para preguntar si teníamos que hacer un pedido en la caja registradora cuando esta mujer dijo que tomaría nuestro pedido. Ella tiene una actitud repugnante, se equivocó en mi pedido y le conté a la otra mesera sobre el error y ella fue amable al respecto, pero la otra señora responde en voz alta tratando de defenderse y tratando de culparme. cuando mi español es bueno? ella también vino y tomó nuestros platos cuando mi amiga no terminó, lo hizo sin preguntar. ella dijo que traería el cheque. Simplemente caminé hacia el frente para pagar y salir. No quería hacer una escena y molestar a los demás, pero definitivamente advertiré a los demás sobre este lugar. También soy mesera y nunca trataría a un cliente como me hicieron hoy. Los dueños tienen que hacer mejor, un excelente personal es la clave del éxito.
fui a pasar un buen tiempo con mi familia y solo recibí una mala experiencia con la persona que nos dejaron para empezar nos atendió de mala manera y con mala gana nos dejos esperando por vario tiempo para hacerse a preguntar si necesitamos algo cuando no nos pregunto si vamos a tomar o algo como se acostumbra esperamos y nos dejo la cómoda no volvió y cuando me da mi recibo me está diciendo que tengo que dejar tip obligatoriamente que por que así dice y que si no leii el menu me hablo de mala manera y me cobro 18 de tip cuando lo único que hizo fue dejar la comida y irse no pregunta estan bien o necesita algo pero si me cobro más tip que taxes 8 de taxes y el doble de tip no es justo eso el tip es algo que. uno decide dejar por cómo te atienden y ella lo exigio más que eso lo cubro que mala experiencia no volvería a comer en este restaurante aparte que no atienden de buen modo exigen algo como no debe de ser sali a pasar una buena noche en familia y fue lo contrario estamos perdido lo qie era una buena cena en un restaurante por pasarse de lanza con tanto yo sé que pueden decir que es exageracion mia pero no es así
fui a pasar un buen tiempo con mi familia y solo recibí una mala experiencia con la persona que nos dejaron para empezar nos atendió de mala manera y con mala gana nos dejos esperando por vario tiempo para hacerse a preguntar si necesitamos algo cuando no nos pregunto si vamos a tomar o algo como se acostumbra esperamos y nos dejo la cómoda no volvió y cuando me da mi recibo me está diciendo que tengo que dejar tip obligatoriamente que por que así dice y que si no leii el menu me hablo de mala manera y me cobro 18 de tip cuando lo único que hizo fue dejar la comida y irse no pregunta estan bien o necesita algo pero si me cobro más tip que taxes 8 de taxes y el doble de tip no es justo eso el tip es algo que. uno decide dejar por cómo te atienden y ella lo exigio más que eso lo cubro que mala experiencia
The best of my land Honduran food 100% recommended!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chuletas Con Tajadas, Pescado Frito
Terrible service as always, food used to be good but balleadas were awful the last time. Dry tortillas, thin layer of beans, little cream and cheese centered in middle with a lollipop stick to boot. Yes there was an employee’s candy trash stuck to the foil wrapper. They some how removed my earlier review with photo. Also expensive: $38 pre tip for 2 orders bean n cheese balleadas and plantains.
Restaurantji Recommends
It is an excellent place to go with a family
Been here many times over the years. Service has always been poor but baleadas were good enough to keep me coming back. This time they were so skimpy, dry, and bland. Also expensive for what you get or i was overcharged for eggs and avo when they were bean and cheese only. Disgustingly, there was also a lollipop stick stuck to the inside of foil wrapping the food. I might have preferred a hair instead. Seems like im paying more as they get worse. They've failed on food, cleanliness, price, and service. Dont like giving bad restaurant reviews cuz it's such a tough industry but what else could go wrong here?
We just moved to the neighborhood and we noticed they play soccer games on the TVs so my husband and I decided to go check out the US game and have some baleadas. The tortillas were sooooo soft and delicious, I only wish I had more space in my stomach to eat another. The service was great but you have to remember they make the dishes fresh for us and that takes time, we also went in during a busy time and there was only one server so you just have to be patient but while we waited we snacked on some yummy chips with frijoles sauce, so simple yet so good!!! Love you, Katracho!
I was very pleased to try traditional Honduran food for the first time! It was so hard to pick a meal from the menu since they offer such a wide variety. I decided to order the El Katracho which comes with a little bit of everything. It was absolutely delicious! Although, this place is open until midnight, dining hours vary, which I was not aware of. I recommend calling ahead of time to ask what their dining hours are. While we waited for our food, I noticed that the restaurant is clean, lively, and family friendly. I will definitely come back to dine in!
Worst service.... Ever, food -... really bad, first time , recomend from friend, nothing from honduras food, but ladies service... like u asking food free, owner need to be there maybe. ....bad bad really bad