Big Jim's Family Restaurant

8950 Laurel Canyon Blvd, Sun Valley
(818) 768-0213

Recent Reviews

Art Zamora

Meat loaf sandwich sucked and so did the taquitos, it left a weird taste in our mouth. The server was good, atmosphere sucked as well. I honestly don't know why this place is still open. I passed by it for years and finally tried it but it was very disappointing.

Atmosphere: 1

Food: 1

Service: 5

Francis G.

I was hungry and I wanted subway so I helped my way to subway which was next door BUT I passed by this place a few times before when exiting and decided to try it out. First off, the place gave big Texan vibes or at least it's supposed to haha but I suspect that those days are over and the restaurant decor and ambiance are just here for the sake of not needing to decorate again and such. I was greeted by no one at the front, now before anyone decides to be upset by that the welcome desk they had at the front is now abandoned so don't expect someone at the front. It's probably because at one point this place was really bustling and they had multiple wait staff to handle such situations but now not so much OR it's because it's probably used during the weekends in the morning for when they are busier either way to get seated you should just go past the desk and go towards the back to locate the wait staff because they are doing their best to take care of the guests they currently have which by the way there are only two waiters so it's understandable. Anyways I was seated and I was hungry! The menu was what you would expect! Tex-mex mix with some local diner favorites kind of like a dennys but in my opinion better becauseee the quality of the food was actually pretty good! I got the Crispy Taquitos and Christina's burger. So i went to town when I received my food and first off I went for the taquitos and wow they were true to their name! Crunchy and crispy! The insides were filled with the beef and I think some sautéed peppers in there topped with a drizzle of crème and salsa verde with a scoop of guacamole in the middle and salsa for dipping! The flavor was great and the meat was tender! I really enjoyed them! I went for the burger next! Ok so I have to say the watermelon threw me off haha but it's probably there because the person who named this burger Christina lol probably like watermelon with their burger haha. The burger was on a nice seeded brioche bun with a 1/3 lb delicious juicy beef patty topped with grilled onions, mushrooms and the crowning topper BACON a generous amount with nice slices and crispy too! The burger was bursting with flavor and for some reason beef, cheese, bacon, grilled onions and mushrooms ALWAYS go well together....food is awesome haha. The fries weren't too bad! They were lightly seasoned with Cajun seasoning and it was nice and hot and they were shoe string fries which I appreciate a lot! With that being said I have three gripes about things I saw while waiting. 1. One of the servers was gonna do some work while waiting for guests and or food to come out. This server dropped their towel on the floor and picked it up....then started wiping down utensils with it and putting them away for use on the counter. 2. The same server brought out food for the guests and before serving them brought the food to the counter and used his barehand to "fluff" the food meaning to make it a little more presentable by spreading out the ingredients on it just a tad that way it looked nicer and evened out instead of it all in the center. 3. Another server who came out to do some work while waiting for food or guests brought more utensils to wipe down and set up for guests to use. The server dropped a utensil on the floor and picked it back up wiped it off and put it back with the clean ones and continued to wrap it. Now a few things here about it gross lol and also maybe instead of doing those things take it to the utensil back and have it washed again. Use a different towel when you drop the one you're gonna use to wipe the utensils with and maybe use gloves to set the food up for presentation next time. All these things can be fixed by having them train a little better in my opinion a guest doesn't need to blast the workers and call them nasty names and or say things that aren't necessary because we make mistakes. So instead of doing those things just politely tell the management, "hey i saw something's regarding cleanliness with y

Claudia Cubias

I want to share a my bad experience just a few night ago, the worse experience ever from all the bars I been in my life with the bartender name Erika the older lady with black hair not only is she rude because this was not the first time she gives me attitude but she straight up told me in my face that she she would not place an order for food for me because kitchen was close at 9 pm and I try to order at 9:05 - about 10 min latter 3 guys came in an order food and I ask why did they get to order food and you deny my order her answer they are regular clients not you- Super disappointed and because of her treatment I decided to post this comment - but there is more guys for those that go regular here pay attention the way this lady cleans the bar with a towel and them goes and rises this towel in the same water she washes all glasses for the bar I do have evidence as I have recorded her not only doping that but also as she is eating on the side of the bar licks her fingers eating wings and goes and grabs glasses and cuts lemons to serve drinks for client and does not wash her hands- I have also been there a few times where she serves her regular customers as she is calling them drinks shots as they are super drunk and never does she tell them it is enough I cannot serve more because she knows she is getting a god tip she also does that with one of the guys that works in the kitchen he has been super drunk starting arguments and still does not refused to serve him drinks- yet the other day made a big deal with a female co-worker that was not super drunk made a show announce it out loud saying YOU ARE DRUNK I CANNOT GIVE YOU ANYTHING ELSE embarrassed her and me because we were together and when I told her do not do that and to relax she said I can do more and worseThat's my story today just for everyone that was there and reads this you know I will file a complain like I said legally

Atmosphere: 3

Food: 3

Sonya Garcia

I loved this place. Super recommended. I will be

Atmosphere: 5

Food: 5

Service: 5

Maria V.

Yummy spicy cucumber margarita while I wait for karaoke to begin ! Love coming on Friday nights to enjoy live entertainment.

Kai P.

The food is great and the wait staff are so very kind and do everything to make you feel welcome. I can't go there often enough.

Adriana Lopez

The dresser is very delicious, the first time I go there and I will return.

Atmosphere: 5

Food: 5

Service: 5

Adrinna Rico

Great food, service and super clean.

Atmosphere: 5

Food: 5

Service: 5

Suly Aguilar

Love it !!!

Anthony Sorenson

Very good food and petter was my server Two thumbs up thank you

Atmosphere: 5

Food: 5

Service: 5

Doris Volper

Attended an event.. it was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad Bar

angel flores

Great place to visit. My aunt's birthday was celebrated n it turned out just dandy.

Atmosphere: 4

Food: 5

Service: 5

Jessie Rojas

Been coming for almost 30yrs and best food and service every time. Food is clean and

Atmosphere: 5

Food: 5

Service: 5

Brigid B.

This place is a gem. Really good food. Friendly staff. Prices are decent. Good central location to meet up with friends.

Roberto C.

Awesome place to go eat with family. Quick service and the food is great. The bar and restaurant are separate which will not detract from your food experience.

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