$14.00 for 4 regular tacos.. Rediculus. Taco shells were stale. Way over priced.
Atmosphere: 2
Food: 2
Service: 2
Keith Massie
Slowest Taco Bell on the planet!!!
Atmosphere: 1
MICHAEL C.
I'm going on a 45-minute wait. Drive thru reflects the same, if not longer. Ordered by mobile app 30 minutes prior as well.Ordered 2 beefy 5 layers. That was all.Late 30s or early 40s, darker skinned male was also giving a nice attitude and sarcasm to the customers when their orders were numerous in being incorrect.Confirmed a second time that my order was in place. It was.The Bella was helpful for everyone, taking charge and being both considerate of employees and customers alike despite the location issues. AJ was pumping out orders with one other while the rest of the staff was moving much slower.2:40 PM 03-17-2024
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bean Burrito
Sage-fire Studio
My husband and I are both Vegan. We ordered our food vegetarian without dairy and all fresco. They mess up our order and add cheese, dairy based sauce, and no fresco. They remade our order. Left out the dairy, and instead added meat. The employees don't care about the customers or what they ordered. They had no regards as to what or how it was ordered. Tonight's workers where directed as to what needed to be fixed. And they insult us by adding meat. The employees need to be properly trained to be able to make orders that are outside of the standard textbook menu items. I'm tired of having to reorder our meals several times to get what we had originally ordered.Vegetarian options: You can turn the vegetarian options vegan, but again you have to reorder several times to get it correct.Dietary restrictions: Can't order your meal dairy and meat free without having to reorder several times to get it correct. And the latest crew doesn't understand what fresco represents.
Atmosphere: 1
Food: 1
Service: 1
Bailey R
I'm updating this that if I could give this a zero star rating, I could. NEVER recommend going there especially in Susanville again. By far the worst Taco Bell I've been to in my life.Went from a perfect Taco Bell here to a drastically worse one yet. Waited almost 30 minutes just for four simple menu options; nacho fries, beefy 5-layer burrito, etc. As I got my order, the beans were too soupy and while the nacho fries tasted fine, everything else was just straight-up awful.I get this place is short handed but people get to get their stuff together otherwise I won't be going to this place ever again or until this nonsense is dealt with very maturely. Last summer I ordered a taco, I have to wait ALMOST 20 minutes for one small portion. Honestly idk what these people are doing, and they need to get their stuff together.0/10, never going to this place again unless I find a better Taco Bell somewhere else.
Atmosphere: 3
Food: 3
Service: 1
F Parker
My family was traveling through Susanville. We went inside to order food. The order was taken. We waited over 30 minutes. No food. The employees would only prepare orders for the drive thru. I obtained the attention of the drive thru employee who checked to determine when my order would be ready. He said it would be an additional 10 to 15 minutes before the order would be started. 45 minutes from placing the order until starting the order was not reasonable.The manager, who was the one preparing the food, was prompt to refund my money upon request but not to preparing my order.
Atmosphere: 1
Service: 1
Charlotte Galway
Literal 40 min wait for an online
Service: 1
Jonna Stults
Very slow service. I believe they are understaffed at this time. Went through drive up and food was exceptionally great today.
The best taco bell I've ever had, the wait was long but damn it was good ? ? ?
Jesse Mendenhall
Could of been
Atmosphere: 3
Food: 4
Service: 3
Gary Kick
No help at front counter, waited for 15 minutes, I was acknowledged but window cashier, with I'll be there in a minute...walked out after waiting 15...the items I wanted to order were not listed on the kiosk...this was the worst experience at this location.
$14.00 for 4 regular tacos.. Rediculus. Taco shells were stale. Way over priced.
Atmosphere: 2
Food: 2
Service: 2
Slowest Taco Bell on the planet!!!
Atmosphere: 1
I'm going on a 45-minute wait. Drive thru reflects the same, if not longer. Ordered by mobile app 30 minutes prior as well.Ordered 2 beefy 5 layers. That was all.Late 30s or early 40s, darker skinned male was also giving a nice attitude and sarcasm to the customers when their orders were numerous in being incorrect.Confirmed a second time that my order was in place. It was.The Bella was helpful for everyone, taking charge and being both considerate of employees and customers alike despite the location issues. AJ was pumping out orders with one other while the rest of the staff was moving much slower.2:40 PM 03-17-2024
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bean Burrito
My husband and I are both Vegan. We ordered our food vegetarian without dairy and all fresco. They mess up our order and add cheese, dairy based sauce, and no fresco. They remade our order. Left out the dairy, and instead added meat. The employees don't care about the customers or what they ordered. They had no regards as to what or how it was ordered. Tonight's workers where directed as to what needed to be fixed. And they insult us by adding meat. The employees need to be properly trained to be able to make orders that are outside of the standard textbook menu items. I'm tired of having to reorder our meals several times to get what we had originally ordered.Vegetarian options: You can turn the vegetarian options vegan, but again you have to reorder several times to get it correct.Dietary restrictions: Can't order your meal dairy and meat free without having to reorder several times to get it correct. And the latest crew doesn't understand what fresco represents.
Atmosphere: 1
Food: 1
Service: 1
I'm updating this that if I could give this a zero star rating, I could. NEVER recommend going there especially in Susanville again. By far the worst Taco Bell I've been to in my life.Went from a perfect Taco Bell here to a drastically worse one yet. Waited almost 30 minutes just for four simple menu options; nacho fries, beefy 5-layer burrito, etc. As I got my order, the beans were too soupy and while the nacho fries tasted fine, everything else was just straight-up awful.I get this place is short handed but people get to get their stuff together otherwise I won't be going to this place ever again or until this nonsense is dealt with very maturely. Last summer I ordered a taco, I have to wait ALMOST 20 minutes for one small portion. Honestly idk what these people are doing, and they need to get their stuff together.0/10, never going to this place again unless I find a better Taco Bell somewhere else.
Atmosphere: 3
Food: 3
Service: 1
My family was traveling through Susanville. We went inside to order food. The order was taken. We waited over 30 minutes. No food. The employees would only prepare orders for the drive thru. I obtained the attention of the drive thru employee who checked to determine when my order would be ready. He said it would be an additional 10 to 15 minutes before the order would be started. 45 minutes from placing the order until starting the order was not reasonable.The manager, who was the one preparing the food, was prompt to refund my money upon request but not to preparing my order.
Atmosphere: 1
Service: 1
Literal 40 min wait for an online
Service: 1
Very slow service. I believe they are understaffed at this time. Went through drive up and food was exceptionally great today.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Taco, Steak Quesadilla, Cheesy Gordita Crunch
There was an out of town employee helping out and he went above and
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Taco
The food was fresh and neatly prepared, surprisingly..
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Supreme, Ground Beef Burrito, Taco, Mtn Dew Baja Blast Freeze, Soft Taco
Restaurantji Recommends
Great food was in and out super
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Steak Quesadilla, Mtn Dew Baja Blast Freeze, Soft Taco, Nachos
The best taco bell I've ever had, the wait was long but damn it was good ? ? ?
Could of been
Atmosphere: 3
Food: 4
Service: 3
No help at front counter, waited for 15 minutes, I was acknowledged but window cashier, with I'll be there in a minute...walked out after waiting 15...the items I wanted to order were not listed on the kiosk...this was the worst experience at this location.
Atmosphere: 1
Food: 1
Service: 1
there is hope for this
Atmosphere: 1
Food: 1
Service: 1