Cinépolis Luxury Cinemas

180 Promenade Way, Thousand Oaks
(805) 413-8838

Recent Reviews

Jack Daugherty

Amazing theater and service however it is starting to show its age with most of the seats I've recently had being broken or making awful noises when trying to recline them as well as not being able to put the armrest all the way back. Please bring this theater back to how premium it used to be

Timothy Briant

Love the service, food, and popcorn. Prices are decent for the food. They have lots of deals during the weekday. Tuesday is the best.

D Perio

Very comfortable leather seats. Adjustable to recline. Went there on a not busy day of the week. Get there early so waiter can take your order for the food if you prefer. Check their menus. So far very pleasant staff. Will go back of course

Briseida A

Love this! It’s comfortable find something different. The only reason I’m not giving it five stars is when I have the Caesar salad is extremely salty. The food can be worked on a little more.

Wendy Jones Riggs

My Husband and I love Cinepolis for date night. Latashia Parker is an incredible Manager… service is always on point when she is in the building. Thank you for providing incredible customer service, amazing food and drinks! We will continue to visit often!

J.R. Vasquez

Theater service is spotty at best. The kitchen and front counter are understaffed and floor management is non existent. It took over an hour to receive 2 soft drinks and a popcorn.

Nancy Serratos

Love this place. For long movies, this is the spot. The seating is comfortable nice friendly staff.

Cheri “Bella” Isabella

Very few guests in this clean theater that allows one to dine while viewing popular films.Matt and I were fortunate to attend a screening that offered a Q&A with the producer, director, and actors after the show.

Tar Mallahsaeed

It awesome

Jennifer Gallardo

Loved it

Johnny Rodas

Service is good and I loved the pizza!

Richard Stefani

Very upscale movie theater. If you like flying in first class, then this theater is the "first class" of movie theaters. The pictures below show the seating arrangment. There is a full restaurante menu on each table for the guest. The menu includes a wide variety of food items as well as a full bar menu (beer/ wine/ mixed drinks). A server comes up, takes your oder and other server brings it to your seat. The popcorn is refillable for free. Press the button on your armrest to call for service. The personnel respond right away.The food is well prepared and delicous. The natchos are first class.The sound quality is top shelf.We watched "The Beekeeper". Great action movie with great amenities.Try out this venue in Westlake Village, CA.You won't be disappointed.

Woo

Horrible! Looks like the place is going out of business! Bad service. Don't bother pushing the food service button it takes forever for someone to finally come and they won't let you order your beverage at the snack counter.The movie was half way through and it went blank. We had to go get someone to tell them waited for them to fix it just for it to happen 2 more times.Needless to say skip this theaterOther good choices in the area. This is no longer the premiere theater

Matt Dejoy

Great experience

Chuck Weidemann

Clean and friendly. Surprisingly good food. Service was excellent .

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