Pizza Hut

75 S Rancho Rd, Thousand Oaks
(805) 371-3700

Recent Reviews

Aiden M.

Wow. Seeing that this restaurant has only two stars is kind of sad. I hope that the workers don't feel that this score reflects them, although we ordered through DoorDash I'm sure that they put their hearts and souls into this pizza. It's pretty good, not that great, but definitely better than some other options. I haven't had Pizza Hut since I was a kid, and I'm thinking it's going to stay that way. I hope everyone at Pizza Hut has a lovely day.

D. Duong

To say this is the worst pizza I’ve ever had is an understatement. I don’t know why I thought would be anything but lousy. A garbage medium pizza and wings for $18. Plus a 5 $ tip. $6.74 delivery fee. &1.50 service fee. Who’s in charge here? Aren’t you embarrassed to own this business? And how are you comfortable charging these prices for this garbage? Lost my business forever. Baroni’s across the street is 10 x better for the same price. Frozen pizza from the supermarket is better. I can’t believe place is in business.

Gilda Cabral

They work hard in here always clean fast and friendly ?

WeaponMaster

Yum always the best pizza from this pizza hut. Excellent staff and never had a problem. Get stuffed crust or pan ?

Sheri Dunham

I just had a hankering for a Pizza Hut Pizza. Pizza was undercooked, and more than $40. That won't happen again!!

Miguel H.

The customer service is terrible. It feels like they have kids working on the phone lines.

Julia Monica Navarette

Didn't receive our complete order, food was just ok.With the cost of the food and additional charges, one would Expect the order to be complete!!!

Harold G.

Still charging Service Fee on each order to "offset the operation cost of doing business in CA"????????No Thanks!

Victoria Bravo

Today I went to buy some pizzas and some wings and the person who served me was rude, he didn't give me the wings I asked for and I asked him if he could change them and he told me that to change them I needed to pay extra because he didn't understand my English I had one bad experience because they gave me bad service

Eyvar Vasquez

I bought a pasta Italian style but wasn’t what I expected, it was a little burned out :(Breadsticks were a bomb ? ?

BLP

Great pizza as always. I placed a last minute, relatively large order but it was still ready to go on time when I got there. The staff was friendly and greeted me with a smile. The pizzas were delicious! As they say, "No one out pizzas the Hut."

Kristy M.

Great pizza! Excellent customer service by Joel! Gs Dave props to the New manager John who has updated the store and it looks really nice and the food is fresher so if you had reservations about coming here maybe give it another try.

I'm Sorry B.

Pizza Hut is my favorite fast food pizza, but after the last few visits, I don't think I can come back anymore. It was my first time having it delivered and I received a text at around 9pm that my pizza was on the way. By 10:30 I had to call the store because I had still not received it and they were closing at 11. The guy who picked up the phone was super nice and definitely made an effort to figure out what happened. He said the delivery person had dropped it off at the wrong address and that he would remake it right away and he apologized. I had no problem with that, or having to wait an extra 35 minutes and I never even asked for a refund or anything. By 11:15 the delivery driver walked up and seemed annoyed that they had to come back, and had an attitude with me the whole time. I understand it's annoying to have to work over the time you're meant to go home, and I would've just said forget it at that point if I wasn't exhausted and starving, but I was nice until they made a certain comment. They didn't even apologize about the mishap until I was already closing the door. All I'm saying is, it would've been nice to not be greeted with an attitude when it wasn't my mistake and I had no hard feelings about it. It really makes it concerning and hard to enjoy your food when you think about what could be done to it.

bruno b.

This place is nasty I'm sorry man I'm legit a 20 year old I never leave reviews even if it's bad anywhere I don't really care enough to leave a review. But this is weird af guys I call and they don't answer I'm on hold trying to place a order for 30 min no answer I place an order and I come down to pick it up no one is in the front and they won't come to the cashier even after ringing bell for 10 min. Then I look over the door and one of the workers is just sitting there watching tv on his phone CUTTING HIS TOE NAILS AND DIGGING THE DIRT OUT OF THEM I KID YOU NOT GUYS I left as soon as I saw that please don't come here. I hope they are fired

jfinnnnnnnnnn

Had the thin crust pepperoni, and it was the worst pizza I've ever had. Crust was like a stale cracker. Sauce and cheese were pretty much not present. Pepperoni was blah. The only reason I give it a rating of 2 is because I also had the so-called "boneless wings" which are really just chicken nuggets, but they had a decent taste. While waiting, could hear employees shouting loudly and giggling in the back like a bunch of kids. They were probably laughing that anyone would order from them. Don't waste your time with this place.

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