So I’m after my last experience at this location. I will not be return Thursday night, the cashier by the name of Juliana was ruuuude was hell. Give us the wrong receipt went back to the drive thru window to explain that we were giving the wrong one and rudely snitched it out of my friends hand didn’t say sorry. At that point I was over it and went home. I also happend to work in customer service and I don’t treat customers or clients like that. Y’all lost a customer for life.
Atmosphere: 1
Food: 2
Service: 1
Ralph Min
Staff does not know how to say 'thank you'. Too busy chatting with the other employees. My two Famous Stars took 7 minutes in the drive thru.I understand the minimum wage went up for these workers. And at $20/hr, a higher level of work ethic needs to be mandatory. The folks working there today are definitely not worth the money being paid to them.This location is a for sure pass. Go to the taco shop across the street instead.
Food: 4
Service: 1
Jimmy Liaw
Can't go wrong with Carl's Jr.Opens till late, which is a god-send for the time-zone-challenged person like me.Place was quiet at 6:30pm. However staff was attentive, service was fast, seating area was clean. The burger was great as ever.
Atmosphere: 5
Food: 5
Service: 5
Ower Hernandez
Before buying I had to go to the bathroom and I had to buy before using the bathroom and that is a lack of respect and the person who helped me was Manuela Rivera and I spent shopping in that store and almost never went into the bathroom why do I buy for the window that Maka attitude of that employee
Robert Westphal
To expensive and food is very small portions for the very expensive
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger, Sandwich
Saig B.
11/22/23 12:51PMI was the only customer (drive through). Ordered $32 worth of food (3 burger, 4 medium fries). Food came out 15-20m later. Not sure what the delay was. It was in a small bag so I asked to make sure all items were included. They confirmed, but came home to find out that jalapeños burger was missing. Tried to call the local store but no answer x3
Camillavr
food was good and the store was clean.
Atmosphere: 5
Food: 5
Service: 5
Alejandra Patino
amazing service and great staff, i believe Manuela was the worker there she had amazing customer service and made my order just how i wanted it. the chicken stars were also super fresh and tasty!
Atmosphere: 5
Food: 5
Service: 5
Diana Rivera
This store is always clean on the inside and the service has always been great. The food has always been fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Western Bacon Cheeseburger, Waffle Fries
Hailey Cabrera
The food was delicious the employees were super nice and it was clean love it 5 stars
Manuela is a great manager and has great customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Una
I visit this this store is very clean, employees are very friendly my burger was very hot and delicious. I LOVE IT. THANK
Atmosphere: 5
Food: 5
Service: 5
James O'Neill O'Brien
Not only is Carl's Jr the best fast food in Torrance they are also blessed with the most honest and trustworthy staff I know of in the South Bay. A very special shout out to the manager, Giermo, who found my dropped wallet and performed a wonderful bit of detective work to locate me and return it! God bless that wonderful gentleman!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Alysa Brennan
So disappointed that the prices on the beyond patties are so expensive. And they charge five dollars for an extra patty to make it a double at this location. Horrible!Vegetarian options: So glad you offer the beyond patty, but stop charging so much for it!
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Beyond Famous Star with Cheese
Hawkeye H
They are charging hidden fees. It's ridiculous. Order a 12$ combo, then told it would be 19$ stay away from this location. They are scamming
So I’m after my last experience at this location. I will not be return Thursday night, the cashier by the name of Juliana was ruuuude was hell. Give us the wrong receipt went back to the drive thru window to explain that we were giving the wrong one and rudely snitched it out of my friends hand didn’t say sorry. At that point I was over it and went home. I also happend to work in customer service and I don’t treat customers or clients like that. Y’all lost a customer for life.
Atmosphere: 1
Food: 2
Service: 1
Staff does not know how to say 'thank you'. Too busy chatting with the other employees. My two Famous Stars took 7 minutes in the drive thru.I understand the minimum wage went up for these workers. And at $20/hr, a higher level of work ethic needs to be mandatory. The folks working there today are definitely not worth the money being paid to them.This location is a for sure pass. Go to the taco shop across the street instead.
Food: 4
Service: 1
Can't go wrong with Carl's Jr.Opens till late, which is a god-send for the time-zone-challenged person like me.Place was quiet at 6:30pm. However staff was attentive, service was fast, seating area was clean. The burger was great as ever.
Atmosphere: 5
Food: 5
Service: 5
Before buying I had to go to the bathroom and I had to buy before using the bathroom and that is a lack of respect and the person who helped me was Manuela Rivera and I spent shopping in that store and almost never went into the bathroom why do I buy for the window that Maka attitude of that employee
To expensive and food is very small portions for the very expensive
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger, Sandwich
11/22/23 12:51PMI was the only customer (drive through). Ordered $32 worth of food (3 burger, 4 medium fries). Food came out 15-20m later. Not sure what the delay was. It was in a small bag so I asked to make sure all items were included. They confirmed, but came home to find out that jalapeños burger was missing. Tried to call the local store but no answer x3
food was good and the store was clean.
Atmosphere: 5
Food: 5
Service: 5
amazing service and great staff, i believe Manuela was the worker there she had amazing customer service and made my order just how i wanted it. the chicken stars were also super fresh and tasty!
Atmosphere: 5
Food: 5
Service: 5
This store is always clean on the inside and the service has always been great. The food has always been fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Western Bacon Cheeseburger, Waffle Fries
The food was delicious the employees were super nice and it was clean love it 5 stars
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Manuela is a great manager and has great customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
I visit this this store is very clean, employees are very friendly my burger was very hot and delicious. I LOVE IT. THANK
Atmosphere: 5
Food: 5
Service: 5
Not only is Carl's Jr the best fast food in Torrance they are also blessed with the most honest and trustworthy staff I know of in the South Bay. A very special shout out to the manager, Giermo, who found my dropped wallet and performed a wonderful bit of detective work to locate me and return it! God bless that wonderful gentleman!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
So disappointed that the prices on the beyond patties are so expensive. And they charge five dollars for an extra patty to make it a double at this location. Horrible!Vegetarian options: So glad you offer the beyond patty, but stop charging so much for it!
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Beyond Famous Star with Cheese
They are charging hidden fees. It's ridiculous. Order a 12$ combo, then told it would be 19$ stay away from this location. They are scamming
Atmosphere: 1
Food: 1
Service: 1