WAITED OVER 90 MINS. ONLY SERVED 1/2 MEAL DUE TO SLOW SERVICE. MANAGEMENT NOT HELPFUL TO RESOLVE ISSUES.Very disappointed with Ise-Shima and Miyako Hotel. My wife and I were excited for the renovation and reopening of Ise-Shima. We booked a table for 2 on 12/23/23 to celebrate her birthday and their grand reopening.We each ordered the $150 Ise Course to experience the best they have to offer. The food that we did eat was very delicious but the service was not satisfactory at all.We waited very long between courses, so long that 1 1/2 hours passed and we were not even served the main course. We expected to have completed our meal within 2 hours but we still had 5 more dishes including the main course that wasn't served yet.My wife and I made plans expecting the meal would be finished on time but with how long they were taking we had to notify the manager that we need to leave to make it to our other engagement.When I explained the situation the team went to check with the chef to see if there was anything they could do. The chef essentially said no, they cannot help because the food was not conducive to travel, they cannot pack it so I can take it with me.I asked if I could stop the meal early and they also told me no. The only solution they offered was to serve the rest of the courses all at once.The main course arrived we took a few bites but ultimately could not finish the rest of the meal because we lost our appetite after having to wait for so long.We asked the staff to please pack whatever we could take with us, it was only the fruit and tart dessert from the menu.Lastly we kept waiting for someone to come to our table to ask for the check but no one came. I had to walk to the front desk and ask them to please let me play my bill at the front.I paid the full price of $330 and was only able to eat half of the meal because the chef and the kitchen were very slow.The manager was not very accommodating or understanding of the situation and could only offer an apology as consolation.I'm very disappointed because I enjoyed Ise-Shima in the past and have dined at the Miyako Hotel many times.
Atmosphere: 3
Food: 5
Service: 1
Braulio Alvarez
Very delicious food and a great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Bento, Japanese Wagyu Sirloin Steak
Cindy O.
Excellent service! Attended a group dinner (birthday celebration) in a private area. The servers did an excellent job keeping up with drinks and waters. Our dinners were all served at the same time, hard to do with large groups. Food was very good and the options for the menu were all great! Nice room layout, we were all at one long table with lots of room move around and mingle.Parking is always easy at Miyako Hybrid as they have a second overflow lot for guests. In addition, they offer valet parking. Definitely would recommend the hotel for stays. Great inhouse restaurant for breakfast, lunch and dinner. Great for private events or just private dining. Plenty of space for private events just off the lobby.
Tracy C.
It's the only place I know of in the area where you can get a Japanese breakfast (AYCE!) during actual breakfast time (7:00-9:00a) and that alone gives it five stars. Kids under four eat free, which seals the deal.Plenty of other Japanese restaurants offer breakfast, but they don't open till like... 11:00a which is really more brunch time.The ambiance is more appropriate for dinner service, but it's a hotel restaurant that covers all meals so that can't be helped. Staff is very friendly.
Kewpie P.
My family's go-to in the South Bay for Birthdays, Mother's /Father's Day, and all special occasions!You can never go wrong with the food. The omakase course menus are excellent as well as the a la carte ones. Sushi, sashimi, tempura and other Japanese dishes are delicious as well as the steak. Check out my pics! OK, so my dad knows the people here so maybe we get special attention, but I find the staff here very polite and attentive to all the guests every time we're here.I like the ambiance because the booth seats are high and tables are far apart that it feels private enough and it's great for a quiet conversation. And to the folks for whom these things matter, this is a legit Japanese establishment, sure to please your guests from Japan.
Nagasawa Linda
Jpn bkfst was delicious!
Atmosphere: 5
Food: 5
Hsiao alex
Food was just ok but the service make the food worse. We came here for birthday and I ordered the Omakase, the most expensive thing on there me with the Sake pairing but the service was very very slow, the restaurant is not even full. My friend got their food way before be and after they are finish I am still waiting for my sashimi, they even forgot to bring my last corse. Also, they keep forgetting my Sake pairing so I am always one or two Sake behind. The table next to us, I guess know the chief so they have VIP service and the manager are there all the time.Over all I doesn't feel like the service you'll get from a Japanese restaurant worth with this kind of price.
Atmosphere: 3
Food: 3
Service: 1
Keith W.
Use-Shima is the restaurant in the Miyako hotel. I was staying here on a business trip and they offered a 10% discount so thought I give it a try. The dinner set looked interesting and the Yelp review were quite high. It's quite a large restaurant and decor is quite nice. I chose the Miyako course dinner and selected the black cod for me main dish. The salad was served first and though the greens were fresh it was drenched with the dressing. It took a while for the dinner set but I enjoyed my asahi that they had on tap. The dinner set came and presentation was good. The black cod was good as well as the tempura and miso. Overall though it was just average. My expectations were a bit more due to price range and ratings.
Graham M.
This is an underrated restaurant and cool full bar operated in a modern Japanese style. The service is spectacular no matter how big your party is. I've gone to the bar solo for dinner and have had at least 3 people trying to help me with my food and dining experience. The drinks are also very good too, with a seasonal house cocktail menu and good Japanese beers on tap.The food that I've had such as the hamachi-kama tastes amazing. Not only is the fish quality good but the preparation and garneshes are perfect. The proportion is also a good size for a single meal or sharing. I feel similarly about the sushi I have here.The one difficult part of this restaurant is that it can be a bit pricey. You are paying for high quality food, service, and a hotel atmosphere, so unless you are very thrifty, don't come here expecting a discount meal. There's other places like CoCo Ichibanya that give you the cheap fast food experience if that's what you need. Come here if you want something high class.
The sushi is super fresh and delicious Service was excellent Ambiance is amazing We are here celebrating my friend's birthday. Everyone had a great time. We will totally come back here again.
Stephanie C.
I visited this restaurant on Sunday 2/5/23 and was so in shock at how empty the place was for lunch. Maybe it's not as popular because it's a hotel restaurant (inside Miyako hotel) but the fish quality and value is so worth it. Feels like a Torrance gem that not many people know about.I saw some other reviews calling out how the fish quality was OK and could be better, but that was not my experience. Maybe they have improved this year or I was just lucky, but I thought it was great. I eat Japanese food/raw fish often and would definitely go back here.The lunch sets are unbeatable in value. Highly recommend the Chirashi Gozen, because for only $39 you get a beautiful chirashi bowl that also comes with cooked salmon, tempura, an oden dish, and clam miso. Wow!The staff was also extremely friendly and attentive. Maybe because we were one of few customers that day, but they must've filled my tea at least 5 times. It never got empty.
Bob Y.
Ise-Shima is a Japanese restaurant located in Torrance that offers a diverse menu of traditional Japanese cuisine. I recently visited this restaurant and would give it a rating of 3.5 stars.The decor of the restaurant is sleek and modern, with a comfortable and welcoming atmosphere. The menu offers a range of Japanese dishes, including sushi, sashimi, tempura, and grilled meats.The food was well-prepared and flavorful, but not exceptional. I ordered the sushi platter and found the fish to be fresh and of decent quality, but not as high-quality as other sushi restaurants in the area. The service was attentive and friendly.The prices at Ise-Shima were reasonable, but not cheap. The portion sizes were on the smaller side, so I would recommend ordering several dishes to share if dining with a group.Overall, I would recommend Ise-Shima for those seeking a decent Japanese dining experience in Torrance. While the food and service are good, they do not stand out among the many excellent Japanese restaurants in the area.
Bo Jean
Omakase - we leave to the Mater Sushi Chef's selection, we were well served with his artistic Sushi creations, and their excellent service. 13 course meal with soup and desert (green tea muse cake) not pictured. Each plating is like telling you a story of its own, but well connected like episodes, the tiny crab in the 2nd picture is actually eatable (crispy).Parking: Very convenient parking (being part of Miyako Hybrid Hotel)
Chris Shaul
Really enjoyed my lunch here. Had the sushi bento and it was great. The tempura was perfect. The nigiri was also really good. My friend had the Uni/Ikura bowl. We both cleaned our plates.
Beautiful taste.it is delicious.
Atmosphere: 5
Food: 5
Service: 5
WAITED OVER 90 MINS. ONLY SERVED 1/2 MEAL DUE TO SLOW SERVICE. MANAGEMENT NOT HELPFUL TO RESOLVE ISSUES.Very disappointed with Ise-Shima and Miyako Hotel. My wife and I were excited for the renovation and reopening of Ise-Shima. We booked a table for 2 on 12/23/23 to celebrate her birthday and their grand reopening.We each ordered the $150 Ise Course to experience the best they have to offer. The food that we did eat was very delicious but the service was not satisfactory at all.We waited very long between courses, so long that 1 1/2 hours passed and we were not even served the main course. We expected to have completed our meal within 2 hours but we still had 5 more dishes including the main course that wasn't served yet.My wife and I made plans expecting the meal would be finished on time but with how long they were taking we had to notify the manager that we need to leave to make it to our other engagement.When I explained the situation the team went to check with the chef to see if there was anything they could do. The chef essentially said no, they cannot help because the food was not conducive to travel, they cannot pack it so I can take it with me.I asked if I could stop the meal early and they also told me no. The only solution they offered was to serve the rest of the courses all at once.The main course arrived we took a few bites but ultimately could not finish the rest of the meal because we lost our appetite after having to wait for so long.We asked the staff to please pack whatever we could take with us, it was only the fruit and tart dessert from the menu.Lastly we kept waiting for someone to come to our table to ask for the check but no one came. I had to walk to the front desk and ask them to please let me play my bill at the front.I paid the full price of $330 and was only able to eat half of the meal because the chef and the kitchen were very slow.The manager was not very accommodating or understanding of the situation and could only offer an apology as consolation.I'm very disappointed because I enjoyed Ise-Shima in the past and have dined at the Miyako Hotel many times.
Atmosphere: 3
Food: 5
Service: 1
Very delicious food and a great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Bento, Japanese Wagyu Sirloin Steak
Excellent service! Attended a group dinner (birthday celebration) in a private area. The servers did an excellent job keeping up with drinks and waters. Our dinners were all served at the same time, hard to do with large groups. Food was very good and the options for the menu were all great! Nice room layout, we were all at one long table with lots of room move around and mingle.Parking is always easy at Miyako Hybrid as they have a second overflow lot for guests. In addition, they offer valet parking. Definitely would recommend the hotel for stays. Great inhouse restaurant for breakfast, lunch and dinner. Great for private events or just private dining. Plenty of space for private events just off the lobby.
It's the only place I know of in the area where you can get a Japanese breakfast (AYCE!) during actual breakfast time (7:00-9:00a) and that alone gives it five stars. Kids under four eat free, which seals the deal.Plenty of other Japanese restaurants offer breakfast, but they don't open till like... 11:00a which is really more brunch time.The ambiance is more appropriate for dinner service, but it's a hotel restaurant that covers all meals so that can't be helped. Staff is very friendly.
My family's go-to in the South Bay for Birthdays, Mother's /Father's Day, and all special occasions!You can never go wrong with the food. The omakase course menus are excellent as well as the a la carte ones. Sushi, sashimi, tempura and other Japanese dishes are delicious as well as the steak. Check out my pics! OK, so my dad knows the people here so maybe we get special attention, but I find the staff here very polite and attentive to all the guests every time we're here.I like the ambiance because the booth seats are high and tables are far apart that it feels private enough and it's great for a quiet conversation. And to the folks for whom these things matter, this is a legit Japanese establishment, sure to please your guests from Japan.
Jpn bkfst was delicious!
Atmosphere: 5
Food: 5
Food was just ok but the service make the food worse. We came here for birthday and I ordered the Omakase, the most expensive thing on there me with the Sake pairing but the service was very very slow, the restaurant is not even full. My friend got their food way before be and after they are finish I am still waiting for my sashimi, they even forgot to bring my last corse. Also, they keep forgetting my Sake pairing so I am always one or two Sake behind. The table next to us, I guess know the chief so they have VIP service and the manager are there all the time.Over all I doesn't feel like the service you'll get from a Japanese restaurant worth with this kind of price.
Atmosphere: 3
Food: 3
Service: 1
Use-Shima is the restaurant in the Miyako hotel. I was staying here on a business trip and they offered a 10% discount so thought I give it a try. The dinner set looked interesting and the Yelp review were quite high. It's quite a large restaurant and decor is quite nice. I chose the Miyako course dinner and selected the black cod for me main dish. The salad was served first and though the greens were fresh it was drenched with the dressing. It took a while for the dinner set but I enjoyed my asahi that they had on tap. The dinner set came and presentation was good. The black cod was good as well as the tempura and miso. Overall though it was just average. My expectations were a bit more due to price range and ratings.
This is an underrated restaurant and cool full bar operated in a modern Japanese style. The service is spectacular no matter how big your party is. I've gone to the bar solo for dinner and have had at least 3 people trying to help me with my food and dining experience. The drinks are also very good too, with a seasonal house cocktail menu and good Japanese beers on tap.The food that I've had such as the hamachi-kama tastes amazing. Not only is the fish quality good but the preparation and garneshes are perfect. The proportion is also a good size for a single meal or sharing. I feel similarly about the sushi I have here.The one difficult part of this restaurant is that it can be a bit pricey. You are paying for high quality food, service, and a hotel atmosphere, so unless you are very thrifty, don't come here expecting a discount meal. There's other places like CoCo Ichibanya that give you the cheap fast food experience if that's what you need. Come here if you want something high class.
Restaurantji Recommends
The sushi is super fresh and delicious Service was excellent Ambiance is amazing We are here celebrating my friend's birthday. Everyone had a great time. We will totally come back here again.
I visited this restaurant on Sunday 2/5/23 and was so in shock at how empty the place was for lunch. Maybe it's not as popular because it's a hotel restaurant (inside Miyako hotel) but the fish quality and value is so worth it. Feels like a Torrance gem that not many people know about.I saw some other reviews calling out how the fish quality was OK and could be better, but that was not my experience. Maybe they have improved this year or I was just lucky, but I thought it was great. I eat Japanese food/raw fish often and would definitely go back here.The lunch sets are unbeatable in value. Highly recommend the Chirashi Gozen, because for only $39 you get a beautiful chirashi bowl that also comes with cooked salmon, tempura, an oden dish, and clam miso. Wow!The staff was also extremely friendly and attentive. Maybe because we were one of few customers that day, but they must've filled my tea at least 5 times. It never got empty.
Ise-Shima is a Japanese restaurant located in Torrance that offers a diverse menu of traditional Japanese cuisine. I recently visited this restaurant and would give it a rating of 3.5 stars.The decor of the restaurant is sleek and modern, with a comfortable and welcoming atmosphere. The menu offers a range of Japanese dishes, including sushi, sashimi, tempura, and grilled meats.The food was well-prepared and flavorful, but not exceptional. I ordered the sushi platter and found the fish to be fresh and of decent quality, but not as high-quality as other sushi restaurants in the area. The service was attentive and friendly.The prices at Ise-Shima were reasonable, but not cheap. The portion sizes were on the smaller side, so I would recommend ordering several dishes to share if dining with a group.Overall, I would recommend Ise-Shima for those seeking a decent Japanese dining experience in Torrance. While the food and service are good, they do not stand out among the many excellent Japanese restaurants in the area.
Omakase - we leave to the Mater Sushi Chef's selection, we were well served with his artistic Sushi creations, and their excellent service. 13 course meal with soup and desert (green tea muse cake) not pictured. Each plating is like telling you a story of its own, but well connected like episodes, the tiny crab in the 2nd picture is actually eatable (crispy).Parking: Very convenient parking (being part of Miyako Hybrid Hotel)
Really enjoyed my lunch here. Had the sushi bento and it was great. The tempura was perfect. The nigiri was also really good. My friend had the Uni/Ikura bowl. We both cleaned our plates.
Atmosphere: 5
Food: 5
Service: 5