Really bummed with my experience at this location in recent weeks. There has been a new manager hired recently, Luis, who is not careful with orders. He does not change gloves in between putting the meat and cheese on a sandwich to touching the oven or any knives which is a HUGE food safety issue. Additionally, he is argumentative when he gets your order wrong and will not remake your food even if you point out during the making process that something was wrong. He places blame solely on the customer, and claims that any issues resulted from the customer being “upset” even when you approve him politely. Due to his work ethic and character, I won’t be returning to this location and strongly advise against anyone else frequenting here - the customer service has just gone into the gutter.
Atmosphere: 1
Food: 1
Service: 1
Blake Wright
Our family of eight just walked into this subway at 8:20pm and the 2 women working (one of them named Karen) had just finished cleaning the store, mind you the store hours on a Sunday is 9am - 10pm. When one of the kids ask for the key to the restroom she said that they had just been sprayed and refused the key. The entire time we were ordering they were rude. Terrible customer service. We also had intentions to dine in but all of the tables had been “sprayed” and pushed into non accessible positions for customers to sit. It’s unacceptable for these workers to be closing these stores nearly 2 hours early and treating customers so poorly when they come into eat during store hours.
Atmosphere: 1
Food: 1
Service: 1
Jillian Brazil
Was not happy. They advertise all over the front of the store and inside if the store for all their new stuff like the foot long pretzels and yet they don't have them. This has been more than once that subway has done this. Don't advertise if you don't have the product or put a sign out for the public. Probably won't return to any subway again.
Atmosphere: 1
Service: 1
Ruby Arr
The young lady with the glasses named Michelle is very polite helpful and always looks the busiest out of
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
D Brooks
The owner has a subway monopoly in Tulare, and because he's greedy, he doesn't participate in the Subway deals that you see on the app, I don't know how corporate allows it! Also, the staff (owner included) are awful and would benefit from some customer service training.
Atmosphere: 2
Food: 2
Service: 1
Karen A.
If I could give this location (Subway on Bardsley) a Zero.. I really would. The lady with the glasses is VERY rude & she slams the sandwiches when she makes them. I usually go to this location because I live close and all the times I have gone.. she's there & always seems like she's in a bad mood. She is also very unsanitary. The last time I went she was replacing the condiment bottles & then proceeded to make my sandwich & put my ingredients in there. Overall very disappointing! She needs to goo.
Daniel Verduzco
If I can give this place a negative rating in service I would. The lady that works in the morning has no customer service. I walk in and no greeting at all. I'm standing, waiting for her to take my order but she continues cleaning, I continue to awkwardly stand there. When she does acknowledge me it is in a manner as if she doesn't not want to take my order. Been there multiple times thinking and hoping it was going to maybe be someone different taking my order. Makes sense why I'm always the only customer in the store.
Atmosphere: 1
Food: 1
Service: 1
Gabriel Martinez
This location doesn't participate in deals like buy one get one free etc. Like alllllll the other locations do.Why?
Atmosphere: 2
Food: 3
Service: 1
Amada R.
Went to the subway on J St. remember I'd love Subway. I watch does she made the sandwich and the bottom part of the sandwich was coming apart. I mentioned it to her and she said that it was different quality of bread. I took it it's cheap. She didn't cut the bread evenly. That's why the bottom part was coming apart. I let it slide because I know the owner and I know he will take care of this.
Jason Carroll
Its 9:30 on a saterday and there closed sign says 10pm 2 customers walked up to a locked door with employes inside
Worse customer service manager needs more training in customer service they were not busy had 1 customer in store they were playing and laughing and acted like we interrupted their day don't worry if this keeps up the owner could lose his franchise and all you inconsiderate workers will be looking for a new job then well see whose laughter is louder Sunday 04/02/23.. Terrible Customer service
Mikeal Welch
The girls were very nice and friendly,, good customer service .. store is always clean
Saiht R.
This is one of the best subways here in town. Ingredients always taste fresh and the place is always clean. Their staff is friendly and welcoming.
Leslie E.
Service was rotten. There was only one other customer ahead of me. Staff was real slow and spoke in Spanish to the other workers that are standing around not working. Will definitely not be using that Subway again.
Mike Kenney
Don't come here looking for any form of genuine customer service. Maria always has an attitude and is standoffish the whole time. Good luck getting your order here.
Really bummed with my experience at this location in recent weeks. There has been a new manager hired recently, Luis, who is not careful with orders. He does not change gloves in between putting the meat and cheese on a sandwich to touching the oven or any knives which is a HUGE food safety issue. Additionally, he is argumentative when he gets your order wrong and will not remake your food even if you point out during the making process that something was wrong. He places blame solely on the customer, and claims that any issues resulted from the customer being “upset” even when you approve him politely. Due to his work ethic and character, I won’t be returning to this location and strongly advise against anyone else frequenting here - the customer service has just gone into the gutter.
Atmosphere: 1
Food: 1
Service: 1
Our family of eight just walked into this subway at 8:20pm and the 2 women working (one of them named Karen) had just finished cleaning the store, mind you the store hours on a Sunday is 9am - 10pm. When one of the kids ask for the key to the restroom she said that they had just been sprayed and refused the key. The entire time we were ordering they were rude. Terrible customer service. We also had intentions to dine in but all of the tables had been “sprayed” and pushed into non accessible positions for customers to sit. It’s unacceptable for these workers to be closing these stores nearly 2 hours early and treating customers so poorly when they come into eat during store hours.
Atmosphere: 1
Food: 1
Service: 1
Was not happy. They advertise all over the front of the store and inside if the store for all their new stuff like the foot long pretzels and yet they don't have them. This has been more than once that subway has done this. Don't advertise if you don't have the product or put a sign out for the public. Probably won't return to any subway again.
Atmosphere: 1
Service: 1
The young lady with the glasses named Michelle is very polite helpful and always looks the busiest out of
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
The owner has a subway monopoly in Tulare, and because he's greedy, he doesn't participate in the Subway deals that you see on the app, I don't know how corporate allows it! Also, the staff (owner included) are awful and would benefit from some customer service training.
Atmosphere: 2
Food: 2
Service: 1
If I could give this location (Subway on Bardsley) a Zero.. I really would. The lady with the glasses is VERY rude & she slams the sandwiches when she makes them. I usually go to this location because I live close and all the times I have gone.. she's there & always seems like she's in a bad mood. She is also very unsanitary. The last time I went she was replacing the condiment bottles & then proceeded to make my sandwich & put my ingredients in there. Overall very disappointing! She needs to goo.
If I can give this place a negative rating in service I would. The lady that works in the morning has no customer service. I walk in and no greeting at all. I'm standing, waiting for her to take my order but she continues cleaning, I continue to awkwardly stand there. When she does acknowledge me it is in a manner as if she doesn't not want to take my order. Been there multiple times thinking and hoping it was going to maybe be someone different taking my order. Makes sense why I'm always the only customer in the store.
Atmosphere: 1
Food: 1
Service: 1
This location doesn't participate in deals like buy one get one free etc. Like alllllll the other locations do.Why?
Atmosphere: 2
Food: 3
Service: 1
Went to the subway on J St. remember I'd love Subway. I watch does she made the sandwich and the bottom part of the sandwich was coming apart. I mentioned it to her and she said that it was different quality of bread. I took it it's cheap. She didn't cut the bread evenly. That's why the bottom part was coming apart. I let it slide because I know the owner and I know he will take care of this.
Its 9:30 on a saterday and there closed sign says 10pm 2 customers walked up to a locked door with employes inside
Restaurantji Recommends
Worse customer service manager needs more training in customer service they were not busy had 1 customer in store they were playing and laughing and acted like we interrupted their day don't worry if this keeps up the owner could lose his franchise and all you inconsiderate workers will be looking for a new job then well see whose laughter is louder Sunday 04/02/23.. Terrible Customer service
The girls were very nice and friendly,, good customer service .. store is always clean
This is one of the best subways here in town. Ingredients always taste fresh and the place is always clean. Their staff is friendly and welcoming.
Service was rotten. There was only one other customer ahead of me. Staff was real slow and spoke in Spanish to the other workers that are standing around not working. Will definitely not be using that Subway again.
Don't come here looking for any form of genuine customer service. Maria always has an attitude and is standoffish the whole time. Good luck getting your order here.