For being on the west side of town it was really great service food and the atmosphere I have to say was all really
Atmosphere: 5
Food: 5
Service: 5
Brice Hildreth
I made a game called drink roulette because even though I order the same cold brew it tastes different almost everytime.
Atmosphere: 3
Food: 4
Service: 3
Brian Jones
Great place to get your morning going.
Atmosphere: 5
Food: 4
Service: 5
Johnnie ramirez
Great
Atmosphere: 5
Food: 5
Service: 5
Local Hank
Great
Atmosphere: 5
Food: 5
Service: 5
Nadine Morris
Only 3 cars in front of me in the drive thru, service was very
Atmosphere: 3
Food: 4
Service: 3
J A.
The manager Daniel is an arrogant , rude human being! His level of unfriendliness is oveewhelming! The fact that this kid was made a manager is mind blowing. He seems lazy, entitled, and unwilling to listen to anyone who tells him his drink was made at a subpar level. He made my drink sloppily and incorrect so i nicely asked for it to be remade. He made it the exact same way and brought it back to me with the most horrific body language ive ever seen as if to say here that's what you get for daring to ask me to make a 4.25 cent drink the right way! When i told him this still isn't right im not trying to be rude but i get this drink daily and you haven't made it correct he stared at me and was so rude and said than you want a redund! I said i can tell by the look on your face your annoyed by me asking for it to be made right and he did not say no its okay, or no I'm not let me make it right he just glarred at me! I finally after not wanting to even be around his bad attitude anymore just said yes give me a refund! And told him how unfriendly he was to him still glaring at me. This is absolutely not how a manager acts or anyone in customer seevice for that matter! This man is a terrible example of what starbucks usually is. I cant imagine working with him, or putting up with his awful vibe on a daily basis. If you don't want to serve cuztomers get a different job don't take it out on a person spending a million dollars on a drink who just wants what they paid for not your awful version of it. Do better Daniel
Kevin W.
I'm over Starbucks prioritizing drive thru over walk ins. 10 mins and still no cold brew. Even when I asked for a refund, response was no problem. Rung up the refund and said you're good to go. It took longer to ring up the refund than to get my cold brew. They all did feel pressured to make drinks for drive thru but more 10 cars went through and I still didn't have my cold brew after 10 minutes.
A R.
Why is it that Starbucks customer service is going down hill.Earlier today I was at the Starbucks on west main.I had the most disappointing service. Was not treated well. Very unhappy employees.
Went through the drive thru around 4:40pm- the lady taking our order rushed us by saying “what else” “what else” before we could even finish speaking .. none the less she had the order wrong .. when she went to remake it- there was coffee running down the outside of the cup while handing it to me .. I took it - but then drove around, went inside and then asked for a refund because it was suppose to be a hot drink and it was not hot at all. And was a sticky mess on the outside of the cup. They don’t give receipts - and didn’t even attempt to retrieve my receipt - so the refund they issued was less than what I paid for the drink.. obviously I’ll have to dispute it with my bank. Not sure how you can refund something without even checking to see what the price of the item was
Atmosphere: 1
Food: 1
Service: 1
Bree K
Went through the drive thru around 4:40pm- the lady taking our order rushed us by saying “what else” “what else” before we could even finish speaking .. none the less she had the order wrong .. when she went to remake it- there was coffee running down the outside of the cup while handing it to me .. I took it - but then drove around, went inside and then asked for a refund because it was suppose to be a hot drink and it was not hot at all. And was a sticky mess on the outside of the cup. They don’t give receipts - and didn’t even attempt to retrieve my receipt - so the refund they issued was less than what I paid for the drink.. obviously I’ll have to dispute it with my bank. Not sure how you can refund something without even checking to see what the price of the item was
Atmosphere: 1
Food: 1
Service: 1
Steve C
Fast paced service at this location just off I-5. Glad we stopped.
Atmosphere: 5
Food: 5
Service: 5
Tiffany
Love the staff here they are all super friendly and have offered great recommendation for replacing my raspberry syrup that has been discontinued. I put 4 stars on the food only because I had one of the sandwiches with spinach mozzarella and sun dried tomatoes sounded amazing and it was sooooo not worth the money simply because half of it didn't have anything on it I had to rip it apart and spread it out myself. That's not really on the store though.Kid-friendliness: They have juice boxes as well as the food pouches of applesauce and such my 2yo loves coming here. But naturally gets bored quick lolWheelchair accessibility: The floor plan is really open and they have plenty of seating as well
Atmosphere: 5
Food: 4
Service: 5
Devika S.
So slow, drive thru waits are like 45 mins. It's really annoying.I've been here multiple times because it's the closest to my home and every time it's so slow.
For being on the west side of town it was really great service food and the atmosphere I have to say was all really
Atmosphere: 5
Food: 5
Service: 5
I made a game called drink roulette because even though I order the same cold brew it tastes different almost everytime.
Atmosphere: 3
Food: 4
Service: 3
Great place to get your morning going.
Atmosphere: 5
Food: 4
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
Only 3 cars in front of me in the drive thru, service was very
Atmosphere: 3
Food: 4
Service: 3
The manager Daniel is an arrogant , rude human being! His level of unfriendliness is oveewhelming! The fact that this kid was made a manager is mind blowing. He seems lazy, entitled, and unwilling to listen to anyone who tells him his drink was made at a subpar level. He made my drink sloppily and incorrect so i nicely asked for it to be remade. He made it the exact same way and brought it back to me with the most horrific body language ive ever seen as if to say here that's what you get for daring to ask me to make a 4.25 cent drink the right way! When i told him this still isn't right im not trying to be rude but i get this drink daily and you haven't made it correct he stared at me and was so rude and said than you want a redund! I said i can tell by the look on your face your annoyed by me asking for it to be made right and he did not say no its okay, or no I'm not let me make it right he just glarred at me! I finally after not wanting to even be around his bad attitude anymore just said yes give me a refund! And told him how unfriendly he was to him still glaring at me. This is absolutely not how a manager acts or anyone in customer seevice for that matter! This man is a terrible example of what starbucks usually is. I cant imagine working with him, or putting up with his awful vibe on a daily basis. If you don't want to serve cuztomers get a different job don't take it out on a person spending a million dollars on a drink who just wants what they paid for not your awful version of it. Do better Daniel
I'm over Starbucks prioritizing drive thru over walk ins. 10 mins and still no cold brew. Even when I asked for a refund, response was no problem. Rung up the refund and said you're good to go. It took longer to ring up the refund than to get my cold brew. They all did feel pressured to make drinks for drive thru but more 10 cars went through and I still didn't have my cold brew after 10 minutes.
Why is it that Starbucks customer service is going down hill.Earlier today I was at the Starbucks on west main.I had the most disappointing service. Was not treated well. Very unhappy employees.
Try the pumpkin spice chai latte. Delicious ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went through the drive thru around 4:40pm- the lady taking our order rushed us by saying “what else” “what else” before we could even finish speaking .. none the less she had the order wrong .. when she went to remake it- there was coffee running down the outside of the cup while handing it to me .. I took it - but then drove around, went inside and then asked for a refund because it was suppose to be a hot drink and it was not hot at all. And was a sticky mess on the outside of the cup. They don’t give receipts - and didn’t even attempt to retrieve my receipt - so the refund they issued was less than what I paid for the drink.. obviously I’ll have to dispute it with my bank. Not sure how you can refund something without even checking to see what the price of the item was
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru around 4:40pm- the lady taking our order rushed us by saying “what else” “what else” before we could even finish speaking .. none the less she had the order wrong .. when she went to remake it- there was coffee running down the outside of the cup while handing it to me .. I took it - but then drove around, went inside and then asked for a refund because it was suppose to be a hot drink and it was not hot at all. And was a sticky mess on the outside of the cup. They don’t give receipts - and didn’t even attempt to retrieve my receipt - so the refund they issued was less than what I paid for the drink.. obviously I’ll have to dispute it with my bank. Not sure how you can refund something without even checking to see what the price of the item was
Atmosphere: 1
Food: 1
Service: 1
Fast paced service at this location just off I-5. Glad we stopped.
Atmosphere: 5
Food: 5
Service: 5
Love the staff here they are all super friendly and have offered great recommendation for replacing my raspberry syrup that has been discontinued. I put 4 stars on the food only because I had one of the sandwiches with spinach mozzarella and sun dried tomatoes sounded amazing and it was sooooo not worth the money simply because half of it didn't have anything on it I had to rip it apart and spread it out myself. That's not really on the store though.Kid-friendliness: They have juice boxes as well as the food pouches of applesauce and such my 2yo loves coming here. But naturally gets bored quick lolWheelchair accessibility: The floor plan is really open and they have plenty of seating as well
Atmosphere: 5
Food: 4
Service: 5
So slow, drive thru waits are like 45 mins. It's really annoying.I've been here multiple times because it's the closest to my home and every time it's so slow.