not even an open/ functioning business. Dont get scammed by ordering food online from this place.
Elias R
This joint is ALWAYS closed. No matter what time it is and what day of the week you call or show up on. #Eatafatone, owner
J C
Meat smelled and tasted bad. I thought it was one of the worse pizzas I’ve ever had. Reminded me of gas station 7 eleven pizza. I’d prefer a refund if management would give it to me.
Atmosphere: 3
Food: 1
Service: 1
Eddy Tam
Waste of time with terrible customer service. First time I tried to order they were closed. They did not turn off their online ordering through Uber Eats though. It still let me place the order and told me my order was ready for pickup. When I arrive all the lights are off and the business next door said they were closed today.I decided to give them a 2nd chance and placed another order today through Uber Eats. The app told me my order was ready for pickup so I go inside to get my food. When I show them my order the staff told me that the order is not paid for so they could not make my food. Assuming there's a problem with the order I just tried to place it again. I walk back in and show them my 2nd order and they say the same thing, the 2nd order is also not paid for. They say they can't give me any food if I won't pay them. I don't have any options to pay in the Uber Eats app. You place your order and Uber Eats charges your card. They tell me they have been getting all these orders from Uber Eats for weeks that say not paid. Clearly there is a problem between Big Parm and Uber Eats and they need to resolve that. Anyone can see that. But these people will blame the customer for not paying even when they have been getting all these orders for weeks from Uber Eats. They would not think it's a problem with Uber Eats and instead blame the customer and treat them rudely.Don't waste your time with this place. They can't even understand when they have an obvious problem with a vendor.
Eddy T.
Waste of time with terrible customer service. First time I tried to order they were closed. They did not turn off their online ordering through Uber Eats though. It still let me place the order and told me my order was ready for pickup. When I arrive all the lights are off and the business next door said they were closed today.I decided to give them a 2nd chance and placed another order today through Uber Eats. The app told me my order was ready for pickup so I go inside to get my food. When I show them my order the staff told me that the order is not paid for so they could not make my food. Assuming there's a problem with the order I just tried to place it again. I walk back in and show them my 2nd order and they say the same thing, the 2nd order is also not paid for. They say they can't give me any food if I won't pay them. I don't have any options to pay in the Uber Eats app. You place your order and Uber Eats charges your card. They tell me they have been getting all these orders from Uber Eats for weeks that say not paid. Clearly there is a problem between Big Parm and Uber Eats and they need to resolve that. Anyone can see that. But these people will blame the customer for not paying even when they have been getting all these orders for weeks from Uber Eats. They would not think it's a problem with Uber Eats and instead blame the customer and treat them rudely. Don't waste your time with this place. They can't even understand when they have an obvious problem with a vendor.
Koosha H.
Half the fucking menu is pizza but when I try to order one I'm told they're not doing pizza today. Dumb as fuck.
Brett McBride
Been wanting to go here for months. Had work training nearby, went and it was closed.
Atmosphere: 1
Food: 1
Service: 1
__
I’m not sure if I should leave a review here or for DoorDash but:I ordered a pizza on DoorDash on a Thursday evening. The pickup time given to me was 6:42 PM. When I arrived at the Hangar at 6:42 PM, Big Parm was closed. The lights were off in the kiosk, the food prep areas behind the counter were cleaned/covered, and no employees were present. The closing time on Big Parm’s website and Google is 8 PM on Thursdays. I was still charged for the pizza.EDIT: I disputed the charge on my credit card. The dispute was denied as DoorDash claims the restaurant states my order was picked up. These people are THIEVES and LIARS.
Atmosphere: 1
Food: 1
Service: 1
Ed Aportela
Came on Sunday because it said it was opened, and it was not.
Service: 1
Roselia G.
Good pizza available in two sizes...small and large. It's the kinda that you need to eat with both hands and you can fold. We actually first ordered the Pizzarito, which was kinda like a pizza burrito, or calzone, but after waiting a while, they told us it didn't come out right and they made us pizzas instead. At no extra cost thankfully, but I really wanted to try the pizza burrito.
I’m not sure if I should leave a review here or for DoorDash but:I ordered a pizza on DoorDash on a Thursday evening. The pickup time given to me was 6:42 PM. When I arrived at the Hangar at 6:42 PM, Big Parm was closed. The lights were off in the kiosk, the food prep areas behind the counter were cleaned/covered, and no employees were present. The closing time on Big Parm’s website and Google is 8 PM on Thursdays. I was still charged for the pizza.
Atmosphere: 1
Food: 1
Service: 1
Linda M.
The BiG Parm located at the Mess Hall Market in Tustin.I ordered a small Diablo and a slice of the pepperoni.The slice of pepperoni was $2 and the small pizza was $13.I tasted the pepperoni first as I received this first and it was everything you could want in a pizza. I could just imagine how amazing this slice would be after a long night out. I then tried the Diablo and again - everything you could want in a pizza. I loved the combination of the pepperoncini, bell peppers, jalapeño with the salami and the cheese. It was everything.I do wish I ordered a large so the pieces would have been bigger and had more leftovers. Cannot wait to go back to this place next time I have a pizza craving.
Douglas Lee
Posted hours on Google maps and the website are not accurate. Went there at 5:30pm on Saturday and they were closed after accepting an online order. Stall next to them confirmed that they closed earlier in the day.
Stephanie Heatley
Ordered via DoorDash before 5pm on a Saturday. DoorDash driver got there and called to let us know they were closed. Their website says their hours are Tues-Sat 11am-8pm. If your own website is wrong, correct it.
Service: 1
Simon K.
Pretty good pizza by the slice. It's very affordable too at only $2 per slice. Honestly I think they could be charging more like $3.50 or $3.99 per slice. The pizza slices look unassuming but are actually quite good. Don't let looks deceive you. Hey owner if you're reading this, I highly recommend you send marketing fliers to the neighboring apartment buildings. The Broadstone apartment complex even has food trucks showing up occasionally, so maybe you can negotiate with the building to let you set up a little tent and sell slices over there too occasionally.
not even an open/ functioning business. Dont get scammed by ordering food online from this place.
This joint is ALWAYS closed. No matter what time it is and what day of the week you call or show up on. #Eatafatone, owner
Meat smelled and tasted bad. I thought it was one of the worse pizzas I’ve ever had. Reminded me of gas station 7 eleven pizza. I’d prefer a refund if management would give it to me.
Atmosphere: 3
Food: 1
Service: 1
Waste of time with terrible customer service. First time I tried to order they were closed. They did not turn off their online ordering through Uber Eats though. It still let me place the order and told me my order was ready for pickup. When I arrive all the lights are off and the business next door said they were closed today.I decided to give them a 2nd chance and placed another order today through Uber Eats. The app told me my order was ready for pickup so I go inside to get my food. When I show them my order the staff told me that the order is not paid for so they could not make my food. Assuming there's a problem with the order I just tried to place it again. I walk back in and show them my 2nd order and they say the same thing, the 2nd order is also not paid for. They say they can't give me any food if I won't pay them. I don't have any options to pay in the Uber Eats app. You place your order and Uber Eats charges your card. They tell me they have been getting all these orders from Uber Eats for weeks that say not paid. Clearly there is a problem between Big Parm and Uber Eats and they need to resolve that. Anyone can see that. But these people will blame the customer for not paying even when they have been getting all these orders for weeks from Uber Eats. They would not think it's a problem with Uber Eats and instead blame the customer and treat them rudely.Don't waste your time with this place. They can't even understand when they have an obvious problem with a vendor.
Waste of time with terrible customer service. First time I tried to order they were closed. They did not turn off their online ordering through Uber Eats though. It still let me place the order and told me my order was ready for pickup. When I arrive all the lights are off and the business next door said they were closed today.I decided to give them a 2nd chance and placed another order today through Uber Eats. The app told me my order was ready for pickup so I go inside to get my food. When I show them my order the staff told me that the order is not paid for so they could not make my food. Assuming there's a problem with the order I just tried to place it again. I walk back in and show them my 2nd order and they say the same thing, the 2nd order is also not paid for. They say they can't give me any food if I won't pay them. I don't have any options to pay in the Uber Eats app. You place your order and Uber Eats charges your card. They tell me they have been getting all these orders from Uber Eats for weeks that say not paid. Clearly there is a problem between Big Parm and Uber Eats and they need to resolve that. Anyone can see that. But these people will blame the customer for not paying even when they have been getting all these orders for weeks from Uber Eats. They would not think it's a problem with Uber Eats and instead blame the customer and treat them rudely. Don't waste your time with this place. They can't even understand when they have an obvious problem with a vendor.
Half the fucking menu is pizza but when I try to order one I'm told they're not doing pizza today. Dumb as fuck.
Been wanting to go here for months. Had work training nearby, went and it was closed.
Atmosphere: 1
Food: 1
Service: 1
I’m not sure if I should leave a review here or for DoorDash but:I ordered a pizza on DoorDash on a Thursday evening. The pickup time given to me was 6:42 PM. When I arrived at the Hangar at 6:42 PM, Big Parm was closed. The lights were off in the kiosk, the food prep areas behind the counter were cleaned/covered, and no employees were present. The closing time on Big Parm’s website and Google is 8 PM on Thursdays. I was still charged for the pizza.EDIT: I disputed the charge on my credit card. The dispute was denied as DoorDash claims the restaurant states my order was picked up. These people are THIEVES and LIARS.
Atmosphere: 1
Food: 1
Service: 1
Came on Sunday because it said it was opened, and it was not.
Service: 1
Good pizza available in two sizes...small and large. It's the kinda that you need to eat with both hands and you can fold. We actually first ordered the Pizzarito, which was kinda like a pizza burrito, or calzone, but after waiting a while, they told us it didn't come out right and they made us pizzas instead. At no extra cost thankfully, but I really wanted to try the pizza burrito.
Restaurantji Recommends
I’m not sure if I should leave a review here or for DoorDash but:I ordered a pizza on DoorDash on a Thursday evening. The pickup time given to me was 6:42 PM. When I arrived at the Hangar at 6:42 PM, Big Parm was closed. The lights were off in the kiosk, the food prep areas behind the counter were cleaned/covered, and no employees were present. The closing time on Big Parm’s website and Google is 8 PM on Thursdays. I was still charged for the pizza.
Atmosphere: 1
Food: 1
Service: 1
The BiG Parm located at the Mess Hall Market in Tustin.I ordered a small Diablo and a slice of the pepperoni.The slice of pepperoni was $2 and the small pizza was $13.I tasted the pepperoni first as I received this first and it was everything you could want in a pizza. I could just imagine how amazing this slice would be after a long night out. I then tried the Diablo and again - everything you could want in a pizza. I loved the combination of the pepperoncini, bell peppers, jalapeño with the salami and the cheese. It was everything.I do wish I ordered a large so the pieces would have been bigger and had more leftovers. Cannot wait to go back to this place next time I have a pizza craving.
Posted hours on Google maps and the website are not accurate. Went there at 5:30pm on Saturday and they were closed after accepting an online order. Stall next to them confirmed that they closed earlier in the day.
Ordered via DoorDash before 5pm on a Saturday. DoorDash driver got there and called to let us know they were closed. Their website says their hours are Tues-Sat 11am-8pm. If your own website is wrong, correct it.
Service: 1
Pretty good pizza by the slice. It's very affordable too at only $2 per slice. Honestly I think they could be charging more like $3.50 or $3.99 per slice. The pizza slices look unassuming but are actually quite good. Don't let looks deceive you. Hey owner if you're reading this, I highly recommend you send marketing fliers to the neighboring apartment buildings. The Broadstone apartment complex even has food trucks showing up occasionally, so maybe you can negotiate with the building to let you set up a little tent and sell slices over there too occasionally.