McDonald's

245 E 1st St, Tustin
(714) 832-8485

Recent Reviews

Cory Castro

Dont come here, it takes 10 minutes to get your order and other 20 to get your food, they ask you to go park to get you your food. Horrible service.

Emily Osornio

April 12th 2024 +Friday = $11.94 spent.

Atmosphere: 5

Food: 5

Service: 5

Emily

Cancelled my online order for no reason

Jesse Fisher

Worst place ever! Out of my whole order the only thing they had was one thing and I ordered a combo w some personal choice desserts very disappointing makes whoever is running this place a poor choice of a professional fast-food chain manager disgrace of this over populating earth. And that is very hungry for the missing items on the screen why even bother having a place open with less then half of the menu missing in action

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: French Fries

cyrus hicks

Used the drive through.

Food: 5

Service: 5

Erick Judge

As of 3/29/24 they no longer have a self-serve beverage area. Everything is behind the counter now. It seems to be the direction lots of McDonald’s are going. Most likely a corporate decision, but nonetheless disappointing.

Denise Haley

Long lines

Atmosphere: 3

Food: 5

Service: 4

Sujeiry X

I recently had an outstanding experience at McDonald's, all thanks to the exceptional service provided by the Store Manager Brenda. Despite a mix-up with my breakfast order placed through the McDonald's app after the breakfast hours, Brenda went above and beyond to ensure my satisfaction.Initially, I mistakenly ordered breakfast items past the designated breakfast hour. Despite this, the app processed my order and charged me accordingly. However, upon informing my Uber driver, they indicated that there was no order made. This led to some confusion and frustration on my end.However, Brenda stepped in and handled the situation with grace and efficiency. She personally intervened and took the time to resolve the issue, even amidst the back and forth with two different Uber drivers. Despite the initial hiccup, Brenda made it her priority to ensure that my order was fulfilled promptly and freshly prepared.Her dedication to customer service truly stood out, as she went out of her way to rectify the situation and ensure my satisfaction. Brenda's professionalism, kindness, and commitment to ensuring a positive customer experience are commendable and deserve recognition.Thanks to Brenda's efforts, I left McDonald's feeling not only satisfied with my order but also impressed by the level of service provided. I highly recommend this McDonald's location, thanks to the outstanding leadership and customer service skills exemplified by Brenda.Vegetarian options: As a vegetarian, McDonalds offers various options for food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hashbrown, Pancake

Sonia Barradas

Place is clean, very busy but fast service. Bathrooms clean also and have paper!Kid-friendliness: Plenty kids. They have little screen monitors in some table for them to play.Wheelchair accessibility: They have a ramp in the right side.

Atmosphere: 4

Food: 5

Service: 4

Maximilian Tavarez

These employees need raises asap! My McDonald’s app wasn’t working and they were very patient and helped me figure it out. Also my friend had to wait a little for his food and so they gave him fries as a way of saying sorry. They food was good and the employees were very kind. I will remember this!

Atmosphere: 3

Food: 5

Service: 5

Thomas Hallgren

Best McDonalds in the broader area. Staff extremely courteous, fun, complete with all my orders. Food is fresh. Great crew.

Food: 5

Service: 5

Recommended dishes: Filet-O-Fish

Rednaxela 42

Theres homeless every where and everytime I order they always mess up my order (keep in mind the prices went up but somehow everything got smaller in food size) for once instance I 4 mchickens large fries and 2 double cheese. But they forgot one of my mchickens and didnt put cheese on my double cheeseburgers!? They need new employees asp!!!

Atmosphere: 1

Food: 1

Service: 5

rob allen

Restaurant is filthy and not cleaned for at least 45 minutes. Staff is rude and unhelpful. It’s McDonald’s food but just doesn’t tastes good as other McDonald’s.

Atmosphere: 1

Food: 2

Service: 1

Everying Alwaysing

The clerk here is an individual with a literal low, heavy brow, who has no sense of humor nor interpersonal finesse. Who needs AI when you can hire humans who are so scared to be human, they’ll act like robots for a minimal wage?

Roberto Dinero

Food made me sick. Wasn’t made right always disappointed in this place. Worked here they don’t appreciate anything.

Atmosphere: 1

Food: 1

Service: 1

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