Walked into the establishment to purchase a cup of water. Cooks in bacc and front tell me they cannnot sell me a cup of water. This is discrimination, if i was a white lady asking to purchase a cup of water there would have been no
Service: 2
Alex Anderson
The price is insane.Would you rather get 1 taco, or go somewhere else and get 1 burger. Crazy.Don’t bother coming here, just get your fix elsewhere.
Kent Scribner
A crunchy taco is $5.99 in city walk. The same item is $1.99 off of city walk.The market adjustment is excessive. My problem is that they don't have a water cup upon request.No everyone wants to give their kids a diabetes inducing and fat building sugar filled pop.
Atmosphere: 2
Food: 4
Service: 4
James Williams
WARNING: 2-4 times more expensiveThis is an amusement park Taco Bell and the prices are much higher than normal.A regular Crunchy Taco is $4.29A cheesy bean and rice burrito is $4.99 - normally $1.59
Atmosphere: 2
Food: 4
Service: 2
Kayleigh Oakley
Sign says open until 3am or later yet doors are locked before 12am.
Service: 1
Gem's
Simplified order taking using a touch terminal.The staff is pleasant and the atmosphere good insofar as it is a food court. Everyone eats what they want.Small flat on the prices which are higher than other Taco Bell. This is undoubtedly linked to the mass presence of tourists, the restaurant being in the Citywalk of Universal Studios.
Atmosphere: 5
Food: 5
Service: 4
Matteo Conti
Great Taco Bell on the Universal Studios city walk. You order via touch screens, which makes everything easier and faster. Obviously I recommend doing the combos to save money and get more things to eat/drink.One star off because it's at least double the price of other Taco Bells in LA.
Atmosphere: 4
Food: 5
Service: 5
Dorit K.
My 5 year old and I stopped in after a long fun day at Universal Studios. Fair to say we were tired and hungry!Both of us require some basic customization. No sauce in the cheese quesadilla for her and veggie swap for the meat items for me. I asked the customer service person at the counter if they could help at the counter instead of me ordering from the kiosk and they said their boss doesn't like them to help. Literally the customer service person wasn't willing to offer customer service. I went on to order 3 items at the kiosk (2 of which were customized) and a bottle of water. $25.47 total (4.79 for the bean burrito by the way!) It took a little time. Plus I had an exhausted little girl to monitor. I asked for a cup of ice for the $3.49 bottle of water I purchased. They said no. They said they didn't have cups to give me. There were cups behind them. So I asked again and said you're not willing to give me a cup of ice for water I bought and they said no. I asked for a refund. They had to go get their boss to refund me. He didn't say a word to me. And he didn't even refund me the full amount (I rounded up like I always do at Taco Bell.)No decency. No any kind of niceties. Just a grump who rather turn people away than give a cup of ice for a purchased bottle of water and food! It was obvious we were in for a trash experience the moment people who are there to help actually weren't willing to help. I would tell that person who seemed afraid of her boss that if you're in a customer service position and your boss says don't offer customer service maybe it's a bad example to set. We frequent Taco Bell often enough. My daughter loves the cheese quesadilla without the sauce. This store gouges people ($4.79) for a bean burrito, isn't willing to actually help the customer and then declines offering ice in a cup for the drink that's purchased?!Trash experience.
Monique Gonzalez
Quick freindly serviceVegetarian options: Anything they make can be made with beans to be vegetarian
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito
Melissa R.
Don't bother going here. Prices are double regular Taco Bell prices outside. They also won't even give you a water cup. What's the point of having a water button on the fountain machine if you won't even provide water. Not worth it.
So slow. Employee was rude. Informed me they don't provide water cups to customers. Prices double- hate this place.
Daniel S
Average taco bell.
Atmosphere: 2
Food: 2
Service: 3
Lola B.
David is super rude I came in with my order on my phone and he was like we don't accept that here, he didn't even know what he was looking at secondly he asked me to move so he can take someone else's order because I was holding up the line. I actually didn't move and I stood there as he was taking the other clients order I mean why why I move out the line when he hasn't helped me, anyways he's so rude other female was nice he should be fired !! It was my first time at this Taco Bell and I had a bad experience I work at universal studios so I'll be coming here for lunch but not if he's around I'll make a scene is he's there anyways DAVID SUCKS
Devin Miller
Don't bother ordering here in the app. They don't have all the food items they advertise there and instead of canceling items or orders with items they don't have, you have to fill out a long form to contact their customer support in hopes that they'll contact you back. There's no automatic refund.
Walked into the establishment to purchase a cup of water. Cooks in bacc and front tell me they cannnot sell me a cup of water. This is discrimination, if i was a white lady asking to purchase a cup of water there would have been no
Service: 2
The price is insane.Would you rather get 1 taco, or go somewhere else and get 1 burger. Crazy.Don’t bother coming here, just get your fix elsewhere.
A crunchy taco is $5.99 in city walk. The same item is $1.99 off of city walk.The market adjustment is excessive. My problem is that they don't have a water cup upon request.No everyone wants to give their kids a diabetes inducing and fat building sugar filled pop.
Atmosphere: 2
Food: 4
Service: 4
WARNING: 2-4 times more expensiveThis is an amusement park Taco Bell and the prices are much higher than normal.A regular Crunchy Taco is $4.29A cheesy bean and rice burrito is $4.99 - normally $1.59
Atmosphere: 2
Food: 4
Service: 2
Sign says open until 3am or later yet doors are locked before 12am.
Service: 1
Simplified order taking using a touch terminal.The staff is pleasant and the atmosphere good insofar as it is a food court. Everyone eats what they want.Small flat on the prices which are higher than other Taco Bell. This is undoubtedly linked to the mass presence of tourists, the restaurant being in the Citywalk of Universal Studios.
Atmosphere: 5
Food: 5
Service: 4
Great Taco Bell on the Universal Studios city walk. You order via touch screens, which makes everything easier and faster. Obviously I recommend doing the combos to save money and get more things to eat/drink.One star off because it's at least double the price of other Taco Bells in LA.
Atmosphere: 4
Food: 5
Service: 5
My 5 year old and I stopped in after a long fun day at Universal Studios. Fair to say we were tired and hungry!Both of us require some basic customization. No sauce in the cheese quesadilla for her and veggie swap for the meat items for me. I asked the customer service person at the counter if they could help at the counter instead of me ordering from the kiosk and they said their boss doesn't like them to help. Literally the customer service person wasn't willing to offer customer service. I went on to order 3 items at the kiosk (2 of which were customized) and a bottle of water. $25.47 total (4.79 for the bean burrito by the way!) It took a little time. Plus I had an exhausted little girl to monitor. I asked for a cup of ice for the $3.49 bottle of water I purchased. They said no. They said they didn't have cups to give me. There were cups behind them. So I asked again and said you're not willing to give me a cup of ice for water I bought and they said no. I asked for a refund. They had to go get their boss to refund me. He didn't say a word to me. And he didn't even refund me the full amount (I rounded up like I always do at Taco Bell.)No decency. No any kind of niceties. Just a grump who rather turn people away than give a cup of ice for a purchased bottle of water and food! It was obvious we were in for a trash experience the moment people who are there to help actually weren't willing to help. I would tell that person who seemed afraid of her boss that if you're in a customer service position and your boss says don't offer customer service maybe it's a bad example to set. We frequent Taco Bell often enough. My daughter loves the cheese quesadilla without the sauce. This store gouges people ($4.79) for a bean burrito, isn't willing to actually help the customer and then declines offering ice in a cup for the drink that's purchased?!Trash experience.
Quick freindly serviceVegetarian options: Anything they make can be made with beans to be vegetarian
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito
Don't bother going here. Prices are double regular Taco Bell prices outside. They also won't even give you a water cup. What's the point of having a water button on the fountain machine if you won't even provide water. Not worth it.
Restaurantji Recommends
Great fast service
Atmosphere: 5
Food: 5
Service: 5
So slow. Employee was rude. Informed me they don't provide water cups to customers. Prices double- hate this place.
Average taco bell.
Atmosphere: 2
Food: 2
Service: 3
David is super rude I came in with my order on my phone and he was like we don't accept that here, he didn't even know what he was looking at secondly he asked me to move so he can take someone else's order because I was holding up the line. I actually didn't move and I stood there as he was taking the other clients order I mean why why I move out the line when he hasn't helped me, anyways he's so rude other female was nice he should be fired !! It was my first time at this Taco Bell and I had a bad experience I work at universal studios so I'll be coming here for lunch but not if he's around I'll make a scene is he's there anyways DAVID SUCKS
Don't bother ordering here in the app. They don't have all the food items they advertise there and instead of canceling items or orders with items they don't have, you have to fill out a long form to contact their customer support in hopes that they'll contact you back. There's no automatic refund.
Atmosphere: 3
Food: 1
Service: 1