Just showed up to place a large order at the Vallejo store only to find the restaurant closed and the door locked. Website said the store was open and should have been until 9. But closed on a Sunday afternoon? Must have gone out of business.
Makali Mates
If I could leave 0 stars I would. The food was absolutely AWFUL. The chicken was sour, like it had been cooked a week ago. The beans tasted bitter and had a terrible odor. The pulled pork was dry and covered in a salty, dry rub (who does that?). The "green beans" were slimy, brown and the smell made me gag. My husband ordered the jalapeño sausage and it was cold the cheese was congealed. 10/10 DO NOT RECOMMEND. DONT WASTE YOUR TIME OR MONEY. We spent over $80 and had to order from somewhere else. My husband called to speak to management and was told “they don’t do that”. Just laughable. Don’t. Do. It.
GEORGIE LEDGISTER
Please don't eat here. My GF and I got very sick after eating here. some kind of gastrointestinal bacterial infection.Unlike my gf I have eaten at dickies in concord multiple times and food was always good and never had a problem but this was her first time and her last time, EVER!!
Elizabeth Contreras
We got a family meal. The meat was dry, we did not get biscuits, we received a piece of sandwich bread, They advertise kids eat free on sundays and have a sign saying it but did not want to honor the price or cancel our order after we had paid.They told us to contact manager but there was no manager in store.The ambiance was really off. There was christian music playing, which is kind of odd in a place of business. The music stopped then it was completely quiet all the tvs were on mute. There was a table blocking the bathroom so we thought the bathroom was closed. So disapointed never experienced this at a dickeys other locations have better service and taste.
Sandhiya S.
Ordered x2. The second time my partner and I became so I'll a few hours after finishing our meals. Lasted 3 days. It didn't taste right. We ate not a few bites.
Shelley K.
This place sucked picked up food today because I had Gift cards and will never go back again. Food sucks service sucked time to close down didn't have half the stuff we wanted ridiculous.
Makali S.
If I could leave 0 stars I would. The food was absolutely AWFUL. The chicken was sour, like it had been cooked a week ago. The beans tasted bitter and had a terrible odor. The pulled pork was dry and covered in a salty, dry rub (who does that?). The "green beans" were slimy, brown and the smell made me gag. My husband ordered the jalapeño sausage and it was cold the cheese was congealed. 10/10 DO NOT RECOMMEND. DONT WASTE YOUR TIME OR MONEY. We spent over $80 and had to order from somewhere else. My husband called to speak to management and was told "they don't do that". Just laughable. Don't. Do. It.
Lance Moreno
Still upset over this experience after a few days.The girl who attended me has to be the most unhappy camper I have ever had to deal with. She is just overall apathetic and was not happy to take my order or do anything regarding her job from the looks of it.I used both of my 15 minute breaks to wait for a sandwich that was missing the very thing I came for which was the BBQ.I completely and utterly wasted my time and this location. Never again.I'm not happy.
Kenneth K.
I ate lunch there today. It was hot and delicious. I really enjoyed their brisket and ribs. Sides were good too. Should have higher ratings as this place is good.
Dustin B.
Good food. But I don't think they are doing very good because there is only 1 worker in the store. I was waiting for a few minutes "long enough to go make my own meal and leave easily". Finally placed my order and went to a dirty table. They were all dirty. I cleaned it myself because I am not about to wait for that too. The worker was nice but stretched too thin. Took about 20-25 minutes for a simple meal in an empty store. Honestly I would give it another chance but not for a long while. Like I need to forget this experience so I can come back.
The service was horrible. My meal was substituted without my knowledge and my meal was ruined. I can not eat cheese and there were bits of cheese in my polish sausage. I called the store and they flat out told me they knew they had ran out of regular polish kielbasa sausage and figured it would be to pack the one with cheese. How hard would it have been to place a call to ask me to select a different meat option? They offered me to come back, but at this point it was getting later in the night. What a waste of money. Also, food was packed wayyyy before my pick up time, so it was very cold. And we all know for a fact it wasn't busy enough for them to be packing meals 42 mins before pick up time. My opinion don't go here.
Patricia Cullen
Last night was my first time trying this place. Three stars for food, two for service. I picked up my order at 7:30, and when I walked in the place was completely empty, stuff put away, looking like they're closed. If that's the case update your hours because online it says you don't close till 9. Listen, you don't have to love your job but don't make me feel bad for eating there like I'm a burden for ordering! I went to look in thr bag to see if my $80 order was all there and the gentleman working said, 'you don't have to check, it's all yhere'. I should have trusted my gut because sure enough the order was wrong. It was the ONLY order!! I went back to fix the order and they still poured the wrong sauces (which I wouldn't be complaining about but your sauces are priced at up to $2.30 for a little tbsp worth of cheese or BBQ sauce. I paid for extra on purpose and want what I paid for.) I tipped well but wish I could take it back after the experience.As for the food itself - the brisket and pulled pork was decent. Chicken was dry. I received what looked like half of a hot link for $6 (waste of money, tasted like a microwave) and the ribs were super fatty. The mashed potatoes were the only truly good thing. Once is enough, won't be coming back.
Nuna B.
The customer service by Vanessa was wonderful. The staff here is always amazing. The restaurant was immaculate. Come on in as you won't be disappointed !!
Starr B.
Absolutely a hell no. I ordered the brisket and they didn't cut it up and it's like they took the liquid smoke and poured it over the pieces when they put it into my to-go container. The macaroni and cheese if you want to call it that had absolutely no taste and the green beans taste it like they were seasoned with table salt. I don't know what's going on with this location but corporate or whoever is in charge needs to look into this location because other locations I've been to are pretty good. Something or someone is falling short at this location and from what I experienced I'm surprised this location has been here this long. And one last thing the food sent me to the bathroom with a vengeance. I will not be visiting this location again.
Jeremiah Lindley
I've now tried the spot twice and both times the brisket tasted like roast beef. It was also reheated right in front of me. Last but not least the lady put the smoked chicken wings in the fryer to warm them up. When you buy smoked chicken wings you don't expect fried chicken wings. Sadly the quality was just not there. I do get props to the people who were working there the first time I showed up as they at least gave friendly service. The brisket however tasted like refried roast beef and cat food
Just showed up to place a large order at the Vallejo store only to find the restaurant closed and the door locked. Website said the store was open and should have been until 9. But closed on a Sunday afternoon? Must have gone out of business.
If I could leave 0 stars I would. The food was absolutely AWFUL. The chicken was sour, like it had been cooked a week ago. The beans tasted bitter and had a terrible odor. The pulled pork was dry and covered in a salty, dry rub (who does that?). The "green beans" were slimy, brown and the smell made me gag. My husband ordered the jalapeño sausage and it was cold the cheese was congealed. 10/10 DO NOT RECOMMEND. DONT WASTE YOUR TIME OR MONEY. We spent over $80 and had to order from somewhere else. My husband called to speak to management and was told “they don’t do that”. Just laughable. Don’t. Do. It.
Please don't eat here. My GF and I got very sick after eating here. some kind of gastrointestinal bacterial infection.Unlike my gf I have eaten at dickies in concord multiple times and food was always good and never had a problem but this was her first time and her last time, EVER!!
We got a family meal. The meat was dry, we did not get biscuits, we received a piece of sandwich bread, They advertise kids eat free on sundays and have a sign saying it but did not want to honor the price or cancel our order after we had paid.They told us to contact manager but there was no manager in store.The ambiance was really off. There was christian music playing, which is kind of odd in a place of business. The music stopped then it was completely quiet all the tvs were on mute. There was a table blocking the bathroom so we thought the bathroom was closed. So disapointed never experienced this at a dickeys other locations have better service and taste.
Ordered x2. The second time my partner and I became so I'll a few hours after finishing our meals. Lasted 3 days. It didn't taste right. We ate not a few bites.
This place sucked picked up food today because I had Gift cards and will never go back again. Food sucks service sucked time to close down didn't have half the stuff we wanted ridiculous.
If I could leave 0 stars I would. The food was absolutely AWFUL. The chicken was sour, like it had been cooked a week ago. The beans tasted bitter and had a terrible odor. The pulled pork was dry and covered in a salty, dry rub (who does that?). The "green beans" were slimy, brown and the smell made me gag. My husband ordered the jalapeño sausage and it was cold the cheese was congealed. 10/10 DO NOT RECOMMEND. DONT WASTE YOUR TIME OR MONEY. We spent over $80 and had to order from somewhere else. My husband called to speak to management and was told "they don't do that". Just laughable. Don't. Do. It.
Still upset over this experience after a few days.The girl who attended me has to be the most unhappy camper I have ever had to deal with. She is just overall apathetic and was not happy to take my order or do anything regarding her job from the looks of it.I used both of my 15 minute breaks to wait for a sandwich that was missing the very thing I came for which was the BBQ.I completely and utterly wasted my time and this location. Never again.I'm not happy.
I ate lunch there today. It was hot and delicious. I really enjoyed their brisket and ribs. Sides were good too. Should have higher ratings as this place is good.
Good food. But I don't think they are doing very good because there is only 1 worker in the store. I was waiting for a few minutes "long enough to go make my own meal and leave easily". Finally placed my order and went to a dirty table. They were all dirty. I cleaned it myself because I am not about to wait for that too. The worker was nice but stretched too thin. Took about 20-25 minutes for a simple meal in an empty store. Honestly I would give it another chance but not for a long while. Like I need to forget this experience so I can come back.
Restaurantji Recommends
The service was horrible. My meal was substituted without my knowledge and my meal was ruined. I can not eat cheese and there were bits of cheese in my polish sausage. I called the store and they flat out told me they knew they had ran out of regular polish kielbasa sausage and figured it would be to pack the one with cheese. How hard would it have been to place a call to ask me to select a different meat option? They offered me to come back, but at this point it was getting later in the night. What a waste of money. Also, food was packed wayyyy before my pick up time, so it was very cold. And we all know for a fact it wasn't busy enough for them to be packing meals 42 mins before pick up time. My opinion don't go here.
Last night was my first time trying this place. Three stars for food, two for service. I picked up my order at 7:30, and when I walked in the place was completely empty, stuff put away, looking like they're closed. If that's the case update your hours because online it says you don't close till 9. Listen, you don't have to love your job but don't make me feel bad for eating there like I'm a burden for ordering! I went to look in thr bag to see if my $80 order was all there and the gentleman working said, 'you don't have to check, it's all yhere'. I should have trusted my gut because sure enough the order was wrong. It was the ONLY order!! I went back to fix the order and they still poured the wrong sauces (which I wouldn't be complaining about but your sauces are priced at up to $2.30 for a little tbsp worth of cheese or BBQ sauce. I paid for extra on purpose and want what I paid for.) I tipped well but wish I could take it back after the experience.As for the food itself - the brisket and pulled pork was decent. Chicken was dry. I received what looked like half of a hot link for $6 (waste of money, tasted like a microwave) and the ribs were super fatty. The mashed potatoes were the only truly good thing. Once is enough, won't be coming back.
The customer service by Vanessa was wonderful. The staff here is always amazing. The restaurant was immaculate. Come on in as you won't be disappointed !!
Absolutely a hell no. I ordered the brisket and they didn't cut it up and it's like they took the liquid smoke and poured it over the pieces when they put it into my to-go container. The macaroni and cheese if you want to call it that had absolutely no taste and the green beans taste it like they were seasoned with table salt. I don't know what's going on with this location but corporate or whoever is in charge needs to look into this location because other locations I've been to are pretty good. Something or someone is falling short at this location and from what I experienced I'm surprised this location has been here this long. And one last thing the food sent me to the bathroom with a vengeance. I will not be visiting this location again.
I've now tried the spot twice and both times the brisket tasted like roast beef. It was also reheated right in front of me. Last but not least the lady put the smoked chicken wings in the fryer to warm them up. When you buy smoked chicken wings you don't expect fried chicken wings. Sadly the quality was just not there. I do get props to the people who were working there the first time I showed up as they at least gave friendly service. The brisket however tasted like refried roast beef and cat food