The service was great, very friendly, fast, and efficient. The sandwich was delicious and very filling. The ambiance was very clean all around. I highly recommend this place.
Tammy
Excellent service. Our cashier should teach courses in customer services . He was great!
They never have the soup you order and they change it to what they have at that moment. They always say that soups or sandwiches are seasonal,
Atmosphere: 4
Food: 5
Service: 3
Darrin K.
I received a gift card for the business, so tried this location. I had only been once before years ago at the Napa store, so pretty much had to reaquaint myself with the menu. I considered myself lucky to get here before the CA min. wage increase for fast food workers is set to take effect. As this will almost undoubtedly raise menu prices across the board. After several minutes studying the menu, I opted for the roasted turkey & avocado BLT (to go). Kinda my fault, but I read roasted to mean a hot-melt sandwich, but this one's served cold. Still not a bad choice. They have what looks to be an attractive "pick 2" option where you can pair a half-sandwich with either soup or salad. I passed on that bowing to excess sodium fears. But overall, I found the price fair for my 1 full sandwich item. 1 sandwich=$14 (approx). Add soup or salad and a beverage however and you're easily north of the $20 threshold for a random lunch. Service wise, they were fully staffed (no surprise there considering the aforementioned pay bump coming for the workers). Workers were friendly and were passing out free cookies to guests. Wait wasn't long and the interior looked spotless. Some of the seating areas had charging ports and this location also has a handy drive-thru. They have an interesting "sip club" monthly membership with an unlimited drink feature for those so inclined? Subtracting a star because the self-serve ordering kiosks just inside the entrance were all down. I enjoy that ordering option, but signage says they'll be back up soon. Overall adequate visit with a bustling Tuesday lunchtime crowd.
anthony meadows
I had mixed feelings about this place, because I thought it had gone really downhill and the prices were too high but I’ve had a very good experience there now that Angela has become manager, It’s definitely gotten back to the Panera that I love! Good customer service, and great food!
Atmosphere: 4
Food: 4
Service: 5
Pawnesha P.
old brown avocado on my avocado, bacon, melt. I paid $15 for salad and a sandwich. They can do so much better with their sandwiches because they be looking like crap .
Robert O.
A small but cozy Panera. This location is in the middle of a big plaza, so there is plenty of parking, but that's pretty common for most Paneras. For a generally new location, this is probably the smallest one that I've been to. It is one of only ones that I've been to that has a drive through though. I don't eat a lot while at Paneras, because honestly, the prices are a little high. The menu item that I do like is the Steak and White Cheddar sandwich. For a $15 sandwich, the quantity doesn't feel like $15 worth, but its a good tasting one. That's only for the sandwich and chips, you have to get a $3 drink separately. Before you know it, you've spent $20 for 1 meal at a bagel place. It is nice that this particular sandwich is consistent whenever I've tried it at different locations. I do have sip club. Came in while they had the $2.50/month promo, and decided to stay. That's what I mostly come here for. I sometimes hangout with friends while getting a drink. We do come here to play card games, and the staff never shoos us away, and is even encouraging. A lot of people come here to study, so why not. As long as you're patronizing the restaurant, you should be okay. It's a smaller restaurant and the food is a little expensive. The staff is nice. Worth checking out.
Princess H.
Staff is great, my only complaint is that i often have to wait and ask for a cup for my pre order because they often forget to put it out unless I also buy food along with a drink. Out of the near daily times I've went I've only had someone put out a cup for me like twice. If they had open access to cups like other Panera's I'd understand but having to wait and ask every time is just a bit much. Other than that I have zero complaints, the bathroom and premises in general are always clean and most of the staff I've met have been very kind and helpful
Carolyn H.
My lunch was very enjoyable I had the onion soup and a avocado, turkey sandwich. It was delicious. Customer Service was awesome. The cashier name was Rebecca. She was very helpful over the and above I truly appreciate it. The ambience was nice. I was able to get a seat at the sun coming in the window nice afternoon. I will return there again.
I get the same thing each time. LOL. Which is Napa Chicken Salad sandwich & Autumn Harvest Squash soup. So good !! ? That soup may be seasonal. ? ?. You can get it with " You Pick Two ". Choice of 1/2 sandwich & either cup or bowl of choice of soup. They also have" Value Duet " with set sandwich & set soupwhich is a little cheaper.** sign up with your phone number to acrue rewards.ie $ 2 off, free bagel, etc.
Food: 5
Service: 5
Mr.Miller
It's all about sip
Atmosphere: 3
Food: 3
Service: 3
Jessica Vanessa Deffenbaugh
Love it,,?
Atmosphere: 5
Food: 5
Service: 5
Tiffany M.
Today I had a positive experience with my drive through order of Greek salad with a scoop of tuna. Simple but delicious and needed. The heavy food of the holiday season yields to a lighter meal and having quick option like this helps. So all 3 stars go to the salad itself and the convenience the only thing lacking is, once again, customer service. Why so rude????? The associate taking my order was no help whatsoever and they need to do better with that!
Remiya B.
Do not come here if you value your time. I walked into a pretty empty Panera around 9a on Tuesday. I ordered 2 dozen Tuesday dozen bagels cut in half and one sesame seed toasted with cream cheese. Almost 30mins go by I'm standing there waiting, mind you THERE WAS NOT ANYONE ORDERING AHEAD OF ME WHEN I GOT THERE. the staff asked this one guy about his order multiple times. And finally in got irritated because I'm coming here after working a long shift and just wanting to take something to work for my coworkers when I go back. Considering there they a slicer it shouldn't take almost 40 mins to cut a couple dozen bagels and put them in a bag. This tall blonde woman who I'm assuming is the manager says to me there were a lot of big catering orders ahead of you. If that was the case then she should have staffed her establishment accordingly because that wait time was unacceptable. And my sesame seed bagel was barely toasted when i opened it. never going back to this location again.. while the out side looks nice it's ghetto as hell. No toilet seat covers I the bathroom and broken paper towel dispenser and no other way to dry your hands. Makes me question the hand hygiene of the staff.
The service was great, very friendly, fast, and efficient. The sandwich was delicious and very filling. The ambiance was very clean all around. I highly recommend this place.
Excellent service. Our cashier should teach courses in customer services . He was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Kitchen Sink Cookie
They never have the soup you order and they change it to what they have at that moment. They always say that soups or sandwiches are seasonal,
Atmosphere: 4
Food: 5
Service: 3
I received a gift card for the business, so tried this location. I had only been once before years ago at the Napa store, so pretty much had to reaquaint myself with the menu. I considered myself lucky to get here before the CA min. wage increase for fast food workers is set to take effect. As this will almost undoubtedly raise menu prices across the board. After several minutes studying the menu, I opted for the roasted turkey & avocado BLT (to go). Kinda my fault, but I read roasted to mean a hot-melt sandwich, but this one's served cold. Still not a bad choice. They have what looks to be an attractive "pick 2" option where you can pair a half-sandwich with either soup or salad. I passed on that bowing to excess sodium fears. But overall, I found the price fair for my 1 full sandwich item. 1 sandwich=$14 (approx). Add soup or salad and a beverage however and you're easily north of the $20 threshold for a random lunch. Service wise, they were fully staffed (no surprise there considering the aforementioned pay bump coming for the workers). Workers were friendly and were passing out free cookies to guests. Wait wasn't long and the interior looked spotless. Some of the seating areas had charging ports and this location also has a handy drive-thru. They have an interesting "sip club" monthly membership with an unlimited drink feature for those so inclined? Subtracting a star because the self-serve ordering kiosks just inside the entrance were all down. I enjoy that ordering option, but signage says they'll be back up soon. Overall adequate visit with a bustling Tuesday lunchtime crowd.
I had mixed feelings about this place, because I thought it had gone really downhill and the prices were too high but I’ve had a very good experience there now that Angela has become manager, It’s definitely gotten back to the Panera that I love! Good customer service, and great food!
Atmosphere: 4
Food: 4
Service: 5
old brown avocado on my avocado, bacon, melt. I paid $15 for salad and a sandwich. They can do so much better with their sandwiches because they be looking like crap .
A small but cozy Panera. This location is in the middle of a big plaza, so there is plenty of parking, but that's pretty common for most Paneras. For a generally new location, this is probably the smallest one that I've been to. It is one of only ones that I've been to that has a drive through though. I don't eat a lot while at Paneras, because honestly, the prices are a little high. The menu item that I do like is the Steak and White Cheddar sandwich. For a $15 sandwich, the quantity doesn't feel like $15 worth, but its a good tasting one. That's only for the sandwich and chips, you have to get a $3 drink separately. Before you know it, you've spent $20 for 1 meal at a bagel place. It is nice that this particular sandwich is consistent whenever I've tried it at different locations. I do have sip club. Came in while they had the $2.50/month promo, and decided to stay. That's what I mostly come here for. I sometimes hangout with friends while getting a drink. We do come here to play card games, and the staff never shoos us away, and is even encouraging. A lot of people come here to study, so why not. As long as you're patronizing the restaurant, you should be okay. It's a smaller restaurant and the food is a little expensive. The staff is nice. Worth checking out.
Staff is great, my only complaint is that i often have to wait and ask for a cup for my pre order because they often forget to put it out unless I also buy food along with a drink. Out of the near daily times I've went I've only had someone put out a cup for me like twice. If they had open access to cups like other Panera's I'd understand but having to wait and ask every time is just a bit much. Other than that I have zero complaints, the bathroom and premises in general are always clean and most of the staff I've met have been very kind and helpful
My lunch was very enjoyable I had the onion soup and a avocado, turkey sandwich. It was delicious. Customer Service was awesome. The cashier name was Rebecca. She was very helpful over the and above I truly appreciate it. The ambience was nice. I was able to get a seat at the sun coming in the window nice afternoon. I will return there again.
The cookies are
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I get the same thing each time. LOL. Which is Napa Chicken Salad sandwich & Autumn Harvest Squash soup. So good !! ? That soup may be seasonal. ? ?. You can get it with " You Pick Two ". Choice of 1/2 sandwich & either cup or bowl of choice of soup. They also have" Value Duet " with set sandwich & set soupwhich is a little cheaper.** sign up with your phone number to acrue rewards.ie $ 2 off, free bagel, etc.
Food: 5
Service: 5
It's all about sip
Atmosphere: 3
Food: 3
Service: 3
Love it,,?
Atmosphere: 5
Food: 5
Service: 5
Today I had a positive experience with my drive through order of Greek salad with a scoop of tuna. Simple but delicious and needed. The heavy food of the holiday season yields to a lighter meal and having quick option like this helps. So all 3 stars go to the salad itself and the convenience the only thing lacking is, once again, customer service. Why so rude????? The associate taking my order was no help whatsoever and they need to do better with that!
Do not come here if you value your time. I walked into a pretty empty Panera around 9a on Tuesday. I ordered 2 dozen Tuesday dozen bagels cut in half and one sesame seed toasted with cream cheese. Almost 30mins go by I'm standing there waiting, mind you THERE WAS NOT ANYONE ORDERING AHEAD OF ME WHEN I GOT THERE. the staff asked this one guy about his order multiple times. And finally in got irritated because I'm coming here after working a long shift and just wanting to take something to work for my coworkers when I go back. Considering there they a slicer it shouldn't take almost 40 mins to cut a couple dozen bagels and put them in a bag. This tall blonde woman who I'm assuming is the manager says to me there were a lot of big catering orders ahead of you. If that was the case then she should have staffed her establishment accordingly because that wait time was unacceptable. And my sesame seed bagel was barely toasted when i opened it. never going back to this location again.. while the out side looks nice it's ghetto as hell. No toilet seat covers I the bathroom and broken paper towel dispenser and no other way to dry your hands. Makes me question the hand hygiene of the staff.