Everyone that wants to work in an environment where English is the main language should know English so they can communicate with all the customers. Here is a photo of a perfect example of someone at this subway that doesn't comprehend english. Look how they spelled the word that I circled.
Atmosphere: 1
Food: 2
Service: 1
Larona C.
As I arrived I see the sign on the door saying open. Before arriving it said they're open until 8, but as I got to the door the girl flipped the sign and locked the doors. This was approximately 5:55. I noticed once before and heard from the gas station that they open and close when they want. It's really an inconvenience that the hours on the store door and website doesn't match the hours that they provide. Always seems to be a hit or miss with this place. It used to be really good as I have came there since I moved here in 2010. Not sure if they have gone through several owners but the original one I met in 2010 made my experience so good I would continue to ride past other subways just to come there.
Bob Morris
This isn't the best Subway. It's a smaller location. Only one person is doing all the work. The meatballs needed to be taken out and heated up but it wasn't hot at first. The person did reheat it. There wasn't much tomato sauce left to add to the meatball sandwich. So, it goes! Maybe next time it will be better.
Atmosphere: 3
Food: 3
Service: 5
La B
I pass two other subways just to come here. It’s my favorite one in the area. The staff is great, they do the best preparing sandwiches and never too busy. You can order ahead online if you don’t want to wait. But it’s never too many people here.
Atmosphere: 5
Food: 5
Service: 5
Jaliyah J.
their doors are always is locked when they said they're open and they're there aswell.
Adam A.
A joke of a food chain restaurant. As a previous and temporary employee, it was ridiculous how I didn't receive any sort of training. Language barriers didn't help at all either.The working environment is troubling for newcomers as no one is available to offer help. The most troubling issue is the pay as well, with it being delayed and having no communication for it. I had to wait 3 weeks after my supposed payment from there. To top it all off, I was removed from my shifts without further notice. Not even a small message or anything of that merit.
Sunshine Dimples
This place is definitely a TERRIBLE PLACE to eat…they are very dirty…I had did an online order which turned out to be made wrong…..so i walked back in the store to let the young lady know that the order was made wrong…she looks at the sandwich examines it with HER BARE HANDS and tells me your sand is correctly made …here”(hands it to me) I said “Mam I come to subway a lot i k ow exactly how my sandwich is suppose to be made…..i suggested to her to just remake the sand wiches so i can just leave…(no problem mistakes happen…now lets get to the real problem……as she was making the new sandwiches….i was giving her instructions so that there would be no more mistakes and i guess she didnt like what i was telling her because she was ignoring me huffing and puffing….trying to avoid listening ….trying to speak over me (talking to another customer)….so then i said if its a problem to make the sandwiches ill just get my refund and we can settle it that way…..she then said they dont do refunds….i then asked to soeak to the manager…..who then refused to address the situation by hanging up in my face when i asked for the information to dispute a refund…….so i took matters into my own hands and told her to make my sandwiches so i can leave she waited a whole hour to make the sandwhiches…mind you i had my whole family in the car waiting….as she was trying to be petty and pretend to clean things …when there were no other customers around that time….faking like she was so busy…there were only 2 subs for me she had to remake and she dragged her feet for an hour…DO NOT EAT HERE THEY DO NOT APPRECIATE YOUR BUSINESS….the manayer(as was mentioned in camill phone) she lacks customer consideration and she will comment on this post …something she definitely wont do which is RIGHT by the customer…..sandwich had flies on them….old tomatoes i had to ask for fresh veggies…..she was very RUDE…..she dug in her nose with the gloves and i maade her switch her gloves…..THEY ARE HORRIBLE!!!! I suggest hiring people who take integrity serious and also…pay them more because shes obviously underpaid!!!
Atmosphere: 2
Food: 2
Service: 1
Adam Leyton
Small and it can be
Atmosphere: 2
Food: 3
Service: 3
Ikayuro
Ordered an All-American club online which includes turkey, ham and bacon as the meats. When it was delivered, it had a few scant pieces of chicken and no other meats. Tried to call, and kept getting re-routed to a store in Antioch and their answering machine. The refund I got wasn't enough to cover a re-order, either.
Scott B.
So the person at the counter who is taking my order and throwing together my sandwich cannot speak English. Makes it difficult to accept the order.... that is up until the point where she comments "no tip" when she looks at the credit card receipt! Hell No. This is takeout with someone that cannot even take an order. Novel Concept.....maybe the owner can pay their employees a fair wage! Tip for takeout because your boss is too cheap....ya we are done here. Didn't even cover the fact that normally we REMOVE THE STEM from the tomatoes before you put them on a sandwich. Ghetto Location, Ghetto Food.
I ordered a Meatball Marinara and rec a roast beef with nothing on it. I got no chips and no drink. The store didnt call me the dasher didnt call me. Just delivered me a random meal. This location on Lincoln road needs to be closed down. Horrible. Im definitely reporting this to the BBB
Giovanni Hernandez
Ordered 3 subways and Kessy was amazing great service and did 3 delicious subs? ??
Shawn Ledoux
Great food
Jada B.
First off it took forever for the order to be made and then The lack of knowledge when I was trying to order my sandwich. The poor kid could barely speak a lick of English and when asked for my sandwich to be a deluxe in other words extra meat he poorly made the sandwich literally giving me three slices on the bread full of bacon. Not what I asked for. seriously this place needs to close down for a day to redo training. That's sad how y'all rushed him and set him up like that for failure to receive reviews just like this when there's someone in there who speaks perfectly fine English who could have helped him and just ignored it. I will not be coming back to this place.
M S G.
Honestly the worst subway I've been to the lady at the register does not understand English and then on top of that this subway has absolutely nothing I do not advise anyone to go here as they don't have basic chicken. Terrible subway !
Everyone that wants to work in an environment where English is the main language should know English so they can communicate with all the customers. Here is a photo of a perfect example of someone at this subway that doesn't comprehend english. Look how they spelled the word that I circled.
Atmosphere: 1
Food: 2
Service: 1
As I arrived I see the sign on the door saying open. Before arriving it said they're open until 8, but as I got to the door the girl flipped the sign and locked the doors. This was approximately 5:55. I noticed once before and heard from the gas station that they open and close when they want. It's really an inconvenience that the hours on the store door and website doesn't match the hours that they provide. Always seems to be a hit or miss with this place. It used to be really good as I have came there since I moved here in 2010. Not sure if they have gone through several owners but the original one I met in 2010 made my experience so good I would continue to ride past other subways just to come there.
This isn't the best Subway. It's a smaller location. Only one person is doing all the work. The meatballs needed to be taken out and heated up but it wasn't hot at first. The person did reheat it. There wasn't much tomato sauce left to add to the meatball sandwich. So, it goes! Maybe next time it will be better.
Atmosphere: 3
Food: 3
Service: 5
I pass two other subways just to come here. It’s my favorite one in the area. The staff is great, they do the best preparing sandwiches and never too busy. You can order ahead online if you don’t want to wait. But it’s never too many people here.
Atmosphere: 5
Food: 5
Service: 5
their doors are always is locked when they said they're open and they're there aswell.
A joke of a food chain restaurant. As a previous and temporary employee, it was ridiculous how I didn't receive any sort of training. Language barriers didn't help at all either.The working environment is troubling for newcomers as no one is available to offer help. The most troubling issue is the pay as well, with it being delayed and having no communication for it. I had to wait 3 weeks after my supposed payment from there. To top it all off, I was removed from my shifts without further notice. Not even a small message or anything of that merit.
This place is definitely a TERRIBLE PLACE to eat…they are very dirty…I had did an online order which turned out to be made wrong…..so i walked back in the store to let the young lady know that the order was made wrong…she looks at the sandwich examines it with HER BARE HANDS and tells me your sand is correctly made …here”(hands it to me) I said “Mam I come to subway a lot i k ow exactly how my sandwich is suppose to be made…..i suggested to her to just remake the sand wiches so i can just leave…(no problem mistakes happen…now lets get to the real problem……as she was making the new sandwiches….i was giving her instructions so that there would be no more mistakes and i guess she didnt like what i was telling her because she was ignoring me huffing and puffing….trying to avoid listening ….trying to speak over me (talking to another customer)….so then i said if its a problem to make the sandwiches ill just get my refund and we can settle it that way…..she then said they dont do refunds….i then asked to soeak to the manager…..who then refused to address the situation by hanging up in my face when i asked for the information to dispute a refund…….so i took matters into my own hands and told her to make my sandwiches so i can leave she waited a whole hour to make the sandwhiches…mind you i had my whole family in the car waiting….as she was trying to be petty and pretend to clean things …when there were no other customers around that time….faking like she was so busy…there were only 2 subs for me she had to remake and she dragged her feet for an hour…DO NOT EAT HERE THEY DO NOT APPRECIATE YOUR BUSINESS….the manayer(as was mentioned in camill phone) she lacks customer consideration and she will comment on this post …something she definitely wont do which is RIGHT by the customer…..sandwich had flies on them….old tomatoes i had to ask for fresh veggies…..she was very RUDE…..she dug in her nose with the gloves and i maade her switch her gloves…..THEY ARE HORRIBLE!!!! I suggest hiring people who take integrity serious and also…pay them more because shes obviously underpaid!!!
Atmosphere: 2
Food: 2
Service: 1
Small and it can be
Atmosphere: 2
Food: 3
Service: 3
Ordered an All-American club online which includes turkey, ham and bacon as the meats. When it was delivered, it had a few scant pieces of chicken and no other meats. Tried to call, and kept getting re-routed to a store in Antioch and their answering machine. The refund I got wasn't enough to cover a re-order, either.
So the person at the counter who is taking my order and throwing together my sandwich cannot speak English. Makes it difficult to accept the order.... that is up until the point where she comments "no tip" when she looks at the credit card receipt! Hell No. This is takeout with someone that cannot even take an order. Novel Concept.....maybe the owner can pay their employees a fair wage! Tip for takeout because your boss is too cheap....ya we are done here. Didn't even cover the fact that normally we REMOVE THE STEM from the tomatoes before you put them on a sandwich. Ghetto Location, Ghetto Food.
Restaurantji Recommends
I ordered a Meatball Marinara and rec a roast beef with nothing on it. I got no chips and no drink. The store didnt call me the dasher didnt call me. Just delivered me a random meal. This location on Lincoln road needs to be closed down. Horrible. Im definitely reporting this to the BBB
Ordered 3 subways and Kessy was amazing great service and did 3 delicious subs? ??
Great food
First off it took forever for the order to be made and then The lack of knowledge when I was trying to order my sandwich. The poor kid could barely speak a lick of English and when asked for my sandwich to be a deluxe in other words extra meat he poorly made the sandwich literally giving me three slices on the bread full of bacon. Not what I asked for. seriously this place needs to close down for a day to redo training. That's sad how y'all rushed him and set him up like that for failure to receive reviews just like this when there's someone in there who speaks perfectly fine English who could have helped him and just ignored it. I will not be coming back to this place.
Honestly the worst subway I've been to the lady at the register does not understand English and then on top of that this subway has absolutely nothing I do not advise anyone to go here as they don't have basic chicken. Terrible subway !