El Pollo Loco

6560 Van Nuys Blvd, Van Nuys
(818) 786-2516

Recent Reviews

Lilian Espinoza

The restaurant overall has improved drastically since im a regular here. Great staffing ! Customer service is super friendly.

Atmosphere: 5

Food: 5

Service: 5

Fernán Pérez

The tables were dirty, there were napkins and trash on the floor everywhere. The bathrooms were disgustingly dirty.Floor and tables were super duty. Bathrooms were so disgusting. This place was so nasty in general.

Atmosphere: 1

Allen Shahri

Tables dirtyFloor dirtyRestroom dirtyI hope the food wasn’t

Ali Shahri

Tables dirtyFloor dirtyRestroom dirtyI hope the food wasn’t

Jimmy Linares

The cashier was awesome great service. It's just the homeless hangout in front of the door that makes

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Double Chicken Avocado Salad

Panchita P.

So I guess there's a reason this spot only has 2 stars... Don't bother with a drink if you like ice in it cuz their machine does not work but the beverages are cold according to the gal at the register...I beg to differ! The shit ain't that cold!!!! They make you add stars to your review, if there was 1/2 a star or less that would be my rating! Not coming back!

Anatoli Baika

If I could put 0 I would definitely give 0 to this place.

Atmosphere: 1

Food: 1

Service: 1

Michael Miller

The absolute worst experience! 1. The cashier who took my order had his button down shirt open exposing a dirty T-shirt, 2. There was no ice in the soda machine, 3. The place was super dirty—trash on the floors and counters including gnats or fruit flies buzzing around the soda machine, 4. They got my order wrong. That being said at least they were pleasant to deal with.

Atmosphere: 1

Food: 3

Service: 2

Ariel Bonilla

6560 Van Nuys BlvdVan Nuys, CA 91401United StatesThis store is the best in the valley I love the customer service here all the employees are fast and good. The food was given to me in under 2 minutes, fast and hot and ready to eat , all thanks to Liliana garcias best employee.Parking: Best location for parking big and clean parking lotKid-friendliness: Everyone in this store is friendly and niceWheelchair accessibility: Best ramp for wheelchair

Atmosphere: 5

Food: 5

Service: 5

An La

Good food, fast service. Friendly staff really show they care !Thank you lily and Angie for making my visit easy !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Guacamole, Churro,

Atar Edri

Lovvvvve there Duble Avocado salad. They are very generous in this location. Food always tast very good. This location is really busy and get really messy during lunch. Beeds Better

Atmosphere: 3

Food: 5

Service: 4

Noe Vasquez

Great food. Quick service

Palmetto Aquino

The manager was so nice she gave me my rewards discount. We could not get the app to work. Thank you n we enjoyed the family summer meal. Again thank u.

Atmosphere: 3

Food: 4

Service: 5

Hykeem Sinclair Rutledge

Great experience ,they put love into the food ?

Jim Z.

Great store with great service and delicious food. Great spot, especially for the Van Nuys community !

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