McDonald's

13700 Sherman Way, Van Nuys
(818) 442-9790

Recent Reviews

Kody Davidson

This McDonald’s is constantly closed early and it’s super annoying. Change the hours on Google at least so I stop showing up to an empty store in the middle of the night.

Atmosphere: 2

Food: 4

Service: 1

Jim Alvarez

Come here all the time for a quick bite. Emanuel at the drive through was really clear and able to explain my order and what each item comes with. Really appreciate advising when orders come with onions

Atmosphere: 4

Food: 4

Service: 5

King Mr. Marty

I ordered a double cheese burger and small fries. I paid $9.23. The small fries were $4.19, and the double cheesburger was a little more than the fries. Not even a soda with it. I ask myself, " Why did I even go there?" NEVER AGAIN!

Atmosphere: 2

Food: 1

Service: 3

Madeline Pammit

It's more than a little infuriating to be told to order on the kiosk when it can't even process payment. Saw it happen over and over while we were eating-- why do the cashiers insist on sending people in circles? Are they entertained by the struggle? Also this place stopped offering coffee refills.

Atmosphere: 1

Food: 2

Service: 1

B Jones

It's always been weird and cheap tasting, I didn't raise my kids on fast food, especially this Chain. All of them are grown, healthy and slim. My daughter wanted a smoothie but we were hungry and weren't going home for a while, so we got burgers for the 1st time in years. I don't like ketchup, they put it automatically, I forgot about that. The smoothie was decent, and they do have good coffee & breakfast items!

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Sausage Egg Sandwich, Big Breakfast with Hotcakes

Palm Tree

Lies about being open only the drive through is open.

Julia B

They tried to charge me for sauce and didn’t even tell me in advance. Not coming

Atmosphere: 1

Food: 1

Service: 1

Billy Cost

I waited in line at the register and after 10 minutes I asked for help. They don't use the register here.

Atmosphere: 1

Food: 1

Service: 1

Bruce King

Forced to use this ridiculously tedious Kiosk to place order! Insanely inconvenient! Workers will not take your order at register! No longer giving refills on soft drinks. Won't accept bills with anything over a $20 bill! Only one table eating inside. This is only a shell of the company they used to be and how they cared about customers.

Atmosphere: 2

Food: 2

Service: 2

Luis Golx

Worst service. 20 min waiting for my coffee and hey served it cold and wrongly prepared. Servers more interested in leaving than helping customers.

Atmosphere: 1

Food: 1

Service: 1

tin-tin

I UNDERSTAND IF THEY STILL SERVED BREAKFAST ONLY,WE ARE IN THE DRIVE THRU WITH MY SON AND I ASK IF I CAN ORDER A FRIES THIS GUY SAID HE CAN'T BECAUSE IT'S ONLY BREAKFAST .I ASKED WHEN THEY WILL SERVED A FRIES HE SAID 1030 BUT WHEN I LOOK AT THE TIME IT'S 1027 I ASKED IF I CAN ORDER AND WAIT FOR THE FRIES HE DIDN'T SAY ANYTHING AND IM IN THE DRIVE THRU WITH MY AUTISM SON...HE DON'T UNDERSTAND THE SITUATION .IM WILLING TO WAIT BUT HE DOESN'T WANT TO TAKE MY ORDER IT'S THE SAME THING TO ME !!!

Service: 1

Steve “CityBear” Bear

The "service" at this location makes me sick to the point of vomit. The culture and intelligence of the stuff below plinth. You can't even address any of them because none of them were the badge, and whoever you talk to, call them self manager. Continue dreaming.There is plenty mcd around with much more "better service." Try them. You'll be more satisfied than in this place.P.S. After all, I didn't get my food because they didn't want to make it.

Atmosphere: 1

Service: 1

Gevork Dzhabroyan

Rude employees that think they are above their patrons while serving at McDonald'

Atmosphere: 5

Food: 3

Service: 1

Recommended dishes: Cheeseburger, Happy Meal, Apple, World Famous Fries, Chicken Mcnuggets

CS12 Gaming

Only complaint I have is "no refills". The nearby McDonald's do give refills. These "Mc Marro" owned don't. Plus they close really early. Might come back, not sure.Parking: Lots of parking spaces

Atmosphere: 4

Food: 5

Service: 5

UnderCover Boss U.

Zero stars? So after taking the order of the person in front of me, the cashier walks away and tells me that I need to order on the automated teller device. I told her that I'll walk over to the competitor I. The same strip mall.

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