WaBa Grill

16923 Vanowen St, Van Nuys
(818) 510-0522

Recent Reviews

Kendria Lowe

Omggg this was my first time eating here and the shrimp taco was bomb ! I also had the chicken and white rice and it was very healthy! Fast service.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Bowl

Liliana West

Food is good, not great, but the atmosphere is really bad because of the horrible choice of music. Obviously they are playing it for themselves and not for the customers because no one would choose music like that for customers. It seems like the same bad song over and over, pounding drums and somebody yelling (not singing) off key. I just wanted to finish my food quickly and get out of there.Service was OK but they can't seem to bother to utter a single smile, and they made me feel like I was bothering them.The worst part was that they didn't know their own exterior sineage and they ended up charging me for something that was supposed to be free with an order of a bowl. I asked for the "healthy option on the go" that was painted outside on the glass by the front door, and they had no clue what I meant. Then I pointed out that per Google search result which I showed them, with the bowl I was supposed to get 5 free dumplings but I didn't, and they ended up charging me a small fee for them because they didn't know how the coupon worked.The place was pretty clean though the missing ceiling tile and some stained ceiling tiles didn't really look good.Too many things adding up to a bad enough experience that I won't be back there anymore. No wonder the place was pretty much empty.

Atmosphere: 1

Food: 4

Service: 2

Tyler McLaren

Worst service ever. Knowone taking orders. Standing around talking to each other while people are in line. 30 min to make 1 rice bowl. Never coming back here.

Atmosphere: 1

Food: 1

Service: 1

Rick R.

This place is really good, I have 0 complaints with the food, customer service, etc. The only thing It stopped me for giving it 5 stars, is the LOUD Reggaeton Music that is always bumping, specially at lunch time. I understand the cooks are bored, but please Just keep it low. It's impossible to eat in with such loud music.

Monica Yun

Great service, great team, great prices, no problem with parking, my recommendations))

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Plate

Olga Iun

Great service, great team, great prices, no problem with parking, my recommendations))

Anna G.

Wow, excellent service, the guys understand very clearly what I want and when I want it, it's very nice when you are served quickly and without errors, tasty and not expensive, I recommend

Shayma I.

This place must shut down, my husband and i we both had allergic reaction after eating this trash.

Kyle

The owners of this particular franchise are super cheap and greedy. They are lying about a national sauce shortage. They are literally the only waba grill that is limiting sauce. Pinching pennies at the expense of the customers well they pay their employees pennies.

Atmosphere: 1

Food: 1

Service: 1

Michael Serrano

Great food and nice staff. They were very welcoming and helpful.

Travis Churchill

Pretty good food good service

Diva AH

I can only give 2 stars unfortunately because, though service was pretty fast and very friendly, the food was just not up to par. I had the steak and chicken plate, and the chicken was on the dry side ( even with extra waba sauce) and the steak tasted way worse, old and with an unpleasant aftertaste. As hungry as I was, I just couldn’t finish the meal. I’ve had this combo at this Waba before, so I know they can do better. I don’t think I’ll be going back to this Waba Grill in the future.

Genesis D.

Probably one of the worst experience ever . Repeated the order several times to the women working in the front register only to be asked to repeat it again. Extremely patient told her multiple times and in the end the order came wrong . Have been going to waba grill for a few years always get the same thing and this time I got something completely different that I didn't even ask for . I was starving I do intermediate fasting so this was my first meal of the day which was the worst . And to top it off my bowl and dumplings had hairs all over it . Not nice at all .

KJ Andy-O

Always fast service and friendly staff. I usually get the steak and rice bowl or the chicken and rice bowl and visit once a week.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Bowl

Nicole Ortiz

Thank you once again!, my family and I are very pleased; food is delish and on point, keep it up

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