First, the place smells like a cleaning product. Second, the music playing was loud, with horrible words. If you ever want families with kids to come in, get rid of the filthy music.
Atmosphere: 1
Food: 1
Service: 1
Fenix Valle
I mean the service here has always been bad even after being nice to their workers, but their boba was always good until my last visit. It seems like they’re getting greedy though by not filling the drinks to the top… i mean $7 boba and can’t even fill the drink to the top? I wish i said something but based on their attitudes, it seems like they already got enough up their butts. I also should’ve taken a picture just to show how much of the drink was missing..
Atmosphere: 3
Food: 2
Service: 1
Todd Graham
Just ok boba. But since there isn't much in Ventura it'll do.
Atmosphere: 3
Food: 3
Service: 3
Nate. A.
Forgot about my order, then when they gave me my order it was wrong. Then as I'm walking out with my correct order after they fixed it the short, smart ass teen sarcastically says "you're welcome".
Ruthie S.
Haven't even gotten my drink to make a proper review, but the customer service was so bad that I had to take my time to say something. Came in excited to order boba and asked what she would recommend and she just seemed annoyed and didn't even give me a recommendation, she replied I don't have any favorites right now. I didn't know it was so hard to have customer service to easy going people. Advice... don't work in a customer service job if you don't like people.
Kasey Bowles
Yummy boba, massive menu of flavors, over ice and smoothies. Cute decor/stair seating
Atmosphere: 5
Food: 5
Service: 5
Leviathan G
Very clean, great boba, great atmosphere and very cute inside and out. Service wasn’t the greatest but it’s makes sense bc i came in before closing and that’s my bad, but idrc bc the everything else was great and ik i’d hate me too if i came in before closing sorry
Atmosphere: 5
Food: 5
Service: 4
Gilda Gonzalez
I’m writing this review for amazing service! I asked for the wrong drink by accident, and was really nervous about asking for the drink that I wanted after we paid. When I asked if I could have a new drink of the flavor I wanted, she (“Liz”) gave me absolutely no problem, and made a whole new drink for me. Thank you, Liz!! :)
Atmosphere: 5
Food: 5
Service: 5
Erin W.
This place is honestly so cute! Near the back is a cool fish tank with iridescent residents, and a fake grass covered bench that gives it in inside-outside kind of feel. Service was prompt and there was no line. I ordered a a weird flavor mixture because I had two ideas at the same time that ended up clashing, but the taro shake was sweet and creamy, and the popping boba was bursting with strawberry flavor. Highly recommend!
Carelle V.
First timer. Not from the area but I've tried other Bigstraw Boba branches around Oxnard and this branch was fairly the same.FOOD:Nothing extraordinary. I ordered a Vietnamese coffee in slushy/blended form which they don't do but was willing to accommodate. I liked how they recommended not to do because it can water down the taste of the drink but I still went on to try it lol (I should have listened though lol). Nevertheless, it was still a decent drink just lost the concentrated taste of the coffee. Also, ordered taro and it was good. Not too sweet and not too watered down. Just right. They have plenty of choices and combinations of toppings. SERVICE:I had no issues with the service. My drinks came out quick, I was the only customer at that time though. The server was attentive to my order and was more than willing to fulfill my order although she advised not to lol. I did appreciate the honesty though. AMBIANCE:No tables indoors but have a good amount of tables on a makeshift outside patio. They created these stair/step - like seats against the wall for more seating and hang out spot with friends while waiting for their drinks. They also have a instagrammable back drop on one of the walls for a photo op. Super cute! Perfect for little K-pop cup sleeve events. Spacious and clean. Overall, cute little boba spot. The drinks I ordered were decent. There's so many choices to choose from so I'm sure you can find a really good one you can deem as your fave. Try it yourself, visit with some friends and take some pics in front of the wall while enjoying your drinks! Don't forget to tip especially when they're busy :)
They make the best taro smoothies, I would give it a 5 star but they play loud Jamal music and they ask for tips... the only two things I dislike.The service is good and will return despite the ambiance.
Courtney
This place is a hit or miss. I come in weekly while doing laundry and some days it is amazing, other days it tastes like powder and is chalky. On good days this place makes me want to go back and buy two. On a bad day it is a wast of 10 bucks. 50/50 that it will be amazing or the worst.
Atmosphere: 4
Food: 3
Service: 3
Ania S
This is the cutest place ever! It's the perfect place to take instagram pictures with the cute designs and artwork.I have never had boba and the girl working there was very nice and explained the different options. I got the strawberry banana and it was really good and refreshing.
Atmosphere: 5
Food: 5
Service: 5
Aaron Kline
Unfriendly staff, boba is too big for the straws, and tea is yucky
Ashwini N.
My daughter's fave boba place (and mine!)We lovvee the Jasmine Boba, can't wait to try some of the others but we are partial to the Jasmine. Love that it comes with less or no sugar options!
First, the place smells like a cleaning product. Second, the music playing was loud, with horrible words. If you ever want families with kids to come in, get rid of the filthy music.
Atmosphere: 1
Food: 1
Service: 1
I mean the service here has always been bad even after being nice to their workers, but their boba was always good until my last visit. It seems like they’re getting greedy though by not filling the drinks to the top… i mean $7 boba and can’t even fill the drink to the top? I wish i said something but based on their attitudes, it seems like they already got enough up their butts. I also should’ve taken a picture just to show how much of the drink was missing..
Atmosphere: 3
Food: 2
Service: 1
Just ok boba. But since there isn't much in Ventura it'll do.
Atmosphere: 3
Food: 3
Service: 3
Forgot about my order, then when they gave me my order it was wrong. Then as I'm walking out with my correct order after they fixed it the short, smart ass teen sarcastically says "you're welcome".
Haven't even gotten my drink to make a proper review, but the customer service was so bad that I had to take my time to say something. Came in excited to order boba and asked what she would recommend and she just seemed annoyed and didn't even give me a recommendation, she replied I don't have any favorites right now. I didn't know it was so hard to have customer service to easy going people. Advice... don't work in a customer service job if you don't like people.
Yummy boba, massive menu of flavors, over ice and smoothies. Cute decor/stair seating
Atmosphere: 5
Food: 5
Service: 5
Very clean, great boba, great atmosphere and very cute inside and out. Service wasn’t the greatest but it’s makes sense bc i came in before closing and that’s my bad, but idrc bc the everything else was great and ik i’d hate me too if i came in before closing sorry
Atmosphere: 5
Food: 5
Service: 4
I’m writing this review for amazing service! I asked for the wrong drink by accident, and was really nervous about asking for the drink that I wanted after we paid. When I asked if I could have a new drink of the flavor I wanted, she (“Liz”) gave me absolutely no problem, and made a whole new drink for me. Thank you, Liz!! :)
Atmosphere: 5
Food: 5
Service: 5
This place is honestly so cute! Near the back is a cool fish tank with iridescent residents, and a fake grass covered bench that gives it in inside-outside kind of feel. Service was prompt and there was no line. I ordered a a weird flavor mixture because I had two ideas at the same time that ended up clashing, but the taro shake was sweet and creamy, and the popping boba was bursting with strawberry flavor. Highly recommend!
First timer. Not from the area but I've tried other Bigstraw Boba branches around Oxnard and this branch was fairly the same.FOOD:Nothing extraordinary. I ordered a Vietnamese coffee in slushy/blended form which they don't do but was willing to accommodate. I liked how they recommended not to do because it can water down the taste of the drink but I still went on to try it lol (I should have listened though lol). Nevertheless, it was still a decent drink just lost the concentrated taste of the coffee. Also, ordered taro and it was good. Not too sweet and not too watered down. Just right. They have plenty of choices and combinations of toppings. SERVICE:I had no issues with the service. My drinks came out quick, I was the only customer at that time though. The server was attentive to my order and was more than willing to fulfill my order although she advised not to lol. I did appreciate the honesty though. AMBIANCE:No tables indoors but have a good amount of tables on a makeshift outside patio. They created these stair/step - like seats against the wall for more seating and hang out spot with friends while waiting for their drinks. They also have a instagrammable back drop on one of the walls for a photo op. Super cute! Perfect for little K-pop cup sleeve events. Spacious and clean. Overall, cute little boba spot. The drinks I ordered were decent. There's so many choices to choose from so I'm sure you can find a really good one you can deem as your fave. Try it yourself, visit with some friends and take some pics in front of the wall while enjoying your drinks! Don't forget to tip especially when they're busy :)
Restaurantji Recommends
They make the best taro smoothies, I would give it a 5 star but they play loud Jamal music and they ask for tips... the only two things I dislike.The service is good and will return despite the ambiance.
This place is a hit or miss. I come in weekly while doing laundry and some days it is amazing, other days it tastes like powder and is chalky. On good days this place makes me want to go back and buy two. On a bad day it is a wast of 10 bucks. 50/50 that it will be amazing or the worst.
Atmosphere: 4
Food: 3
Service: 3
This is the cutest place ever! It's the perfect place to take instagram pictures with the cute designs and artwork.I have never had boba and the girl working there was very nice and explained the different options. I got the strawberry banana and it was really good and refreshing.
Atmosphere: 5
Food: 5
Service: 5
Unfriendly staff, boba is too big for the straws, and tea is yucky
My daughter's fave boba place (and mine!)We lovvee the Jasmine Boba, can't wait to try some of the others but we are partial to the Jasmine. Love that it comes with less or no sugar options!