Customer service is the worst here, but as you already know based on the low reviews with a 2 star says it all. Ms Vanessa was extremely rude only because I went around to get in line since the wagon I had didn't fit she had an issue with that and I told her she was rude and she proceeded to call security on us unbelievable you guys customer service here is more like the opposite clearly these ladies really hate their jobs and it shows
Katie Meehan
Customer service was lacking. Food was decent
Johana G
I went today to get a free pretzel today the lady in the front was super nice! She was very kind to me and my family and friends when we were ordering our pretzels!
Raymond Junior
Customer service is a little slow, but great tasting pretzels...
McCayla Torres
The pretzels are delicious! I love Auntie Annie's Pretzels!
Morana
Great customer service, fresh food
jade munoz
Blonde lady who assisted had a bad attitude and said it would 30 minute wait for mini dogs, waited those 30 minutes and come back to 8 additional minutes! Gentleman that assisted me after was very kind.
Earl Brown
The food is always hot and good
Michelle Gifford
Don't go here. I've come by TWICE in the past 3 weeks and each time they are out of regular pretzels they only have the expensive pretzel bites. Today they told us "it'll be another 20 min", so I waited and went back 20 min later only be told the same thing "another 20 min". And today I was trying to use a coupon valid TODAY ONLY. Apparently this business doesn't understand customer service. They don't even have regular pretzels! Why have them on your menu if they aren't ever available!?!? What a joke!
Jamie T.
Went to Auntie Anne's Girls gave me the best service I could ask for they were very attentive food was great left with a smile Love u keep on the great work
I fucken called asking if any cinnamon pretzels were made and this stupid b**** hung up don't know her name but I called 7/4 at 4:37pm
Em Groves
They no longer sell pretzels, just pretzel bites. And to have a pretzel special made is a 20+ minute wait for one pretzel. Apparently it’s a newer DM who has decided to make this call. Great way to go out of business. ??
Emily G.
The new DM doesn't allow them to make pretzels -- only to order which takes 20+ minutes to wait. What kind of pretzel place has their manager disallow them to make pretzels?
Gerthy D.
Fire Pretzels, what more can I say, staff was nice too. I guess I did have more to say technically. Gerthy Approved
Chris R.
Ordered a salted pretzel . When I got it it was about the skinniest thing I have ever seen! It tasted like it was under the warming lamp way too long. Unsatisfactory is the grade here!
Customer service is the worst here, but as you already know based on the low reviews with a 2 star says it all. Ms Vanessa was extremely rude only because I went around to get in line since the wagon I had didn't fit she had an issue with that and I told her she was rude and she proceeded to call security on us unbelievable you guys customer service here is more like the opposite clearly these ladies really hate their jobs and it shows
Customer service was lacking. Food was decent
I went today to get a free pretzel today the lady in the front was super nice! She was very kind to me and my family and friends when we were ordering our pretzels!
Customer service is a little slow, but great tasting pretzels...
The pretzels are delicious! I love Auntie Annie's Pretzels!
Great customer service, fresh food
Blonde lady who assisted had a bad attitude and said it would 30 minute wait for mini dogs, waited those 30 minutes and come back to 8 additional minutes! Gentleman that assisted me after was very kind.
The food is always hot and good
Don't go here. I've come by TWICE in the past 3 weeks and each time they are out of regular pretzels they only have the expensive pretzel bites. Today they told us "it'll be another 20 min", so I waited and went back 20 min later only be told the same thing "another 20 min". And today I was trying to use a coupon valid TODAY ONLY. Apparently this business doesn't understand customer service. They don't even have regular pretzels! Why have them on your menu if they aren't ever available!?!? What a joke!
Went to Auntie Anne's Girls gave me the best service I could ask for they were very attentive food was great left with a smile Love u keep on the great work
Restaurantji Recommends
I fucken called asking if any cinnamon pretzels were made and this stupid b**** hung up don't know her name but I called 7/4 at 4:37pm
They no longer sell pretzels, just pretzel bites. And to have a pretzel special made is a 20+ minute wait for one pretzel. Apparently it’s a newer DM who has decided to make this call. Great way to go out of business. ??
The new DM doesn't allow them to make pretzels -- only to order which takes 20+ minutes to wait. What kind of pretzel place has their manager disallow them to make pretzels?
Fire Pretzels, what more can I say, staff was nice too. I guess I did have more to say technically. Gerthy Approved
Ordered a salted pretzel . When I got it it was about the skinniest thing I have ever seen! It tasted like it was under the warming lamp way too long. Unsatisfactory is the grade here!