McDonald's

2623 Valley Blvd, West Covina
(626) 964-7991

Recent Reviews

Artemesia

So off the bat, the food McDonald's makes quality wise is not the best... but this is a critique of a single restaurant. So the service is pretty good, the staff is nice enough. I usually order ahead and the food takes a few minutes until they bring out to your car. Again, don't go expecting too much from the food itself... but the times I've gotten food here I haven't had any complaints. The food is hot and packed neatly. The staff tends to get orders right 95% of the time. The drive through menu screens don't work unfortunately, so do keep that in mind if you plan on getting something that way.Parking: There's usually parking, even at peak hours.Kid-friendliness: There's a small play area for the kids.Wheelchair accessibility: There's handicap parking spots and a wheelchair accessible entrance.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Big Mac, French Fries, Hot & Spicy Mcchicken, Mcmuffin

maryjane Edobor

The most unsatisfactory McDonald's establishment I have encountered. The employees always appear stressed and exhibit discourteous behavior. Alexis, one of the managers, demonstrated a lack of professionalism. I strongly advise against visiting this location.

Atmosphere: 3

Food: 3

Service: 1

Mttherwe Murilloa

Tuesday March 5 2024 place has cones in drive through not 24

Atmosphere: 2

Food: 2

Service: 2

Irma Delgadillo

Omg just went for 2 coffee's and waited about 15 mins for my order ?They had only one lane open, the speaker was not clear you couldn't understand the employee on the other end and I paid $6.00 for two large coffee's that were lukewarm even though I asked for fresh. Saw 3 cars get out of the line to leave (these were those that had already placed their order) I couldn't leave I was stuck in the line with a car close in front and behind ?‍♀️

Atmosphere: 1

Food: 1

Service: 1

Shereyll

It's

Atmosphere: 3

Food: 3

Service: 3

Pablo Ramos

They never have both lanes open in the drive thru , they always mess up on your order , and also never get the cheeseburger from this spot they are never good . The McChicken is okay here and so are the nuggets . Make sure you ask for nuggets that just came out because they do serve old nuggets sometimes .

Atmosphere: 3

Food: 2

Service: 3

Mohammed N.

Food good here pretty cool place to chill and hang out I love their McCafé here good place

Manuel Davila

Why does it say it's open at 4am. I pull in and no one answers to place my order. This happens every time. There's about 5 cars parked. So I know the staff is inside.

Atmosphere: 3

Food: 3

Service: 2

Adrienne Smith-Guerrero

We use the drive through, cause we were in a hurry. How do you forget my hamburger meat in my hamburger? I don't know what is going on with you guys now a days. Will not be having McDonalds anymore.

Atmosphere: 1

Food: 1

Service: 1

Miguel V.

terrible service rude employees and dirty dining area. Food is even worse than other mcdonald's around the areas.

Chuy Arias

Hate how they ask for donations when I know they keep it for themselves. Food has shrunk and prices are high. Not going back anytime

Atmosphere: 5

Food: 2

Service: 3

Recommended dishes: Double Cheeseburger, Chicken Mcnuggets

Regina Smartin

I went for interview at this location at 10:30am today and manager wasnt there .I waited till 11:15 and no one showed up.What kind of place is that.WTH!service was lousy too.I will be calling corporate.

Atmosphere: 1

Food: 1

Service: 1

William Din

Worker is bad. I went there and paid $46 for my meal which was only $26 ordered online. I asked for a receipt, and he said he doesn't have one. I clearly saw him pull out a receipt and put it in his pocket. The guy has curly hair, and I got it at 3:39am September 27. He pocketed the $20.

Service: 1

Sean C. Cooper

Went there today, and they “accidentally” charged me for my order AND someone else’s order. When I asked them why/how they did that, the young lady laughed and said it was because I “went ahead of someone” at the drive-through”(which makes no sense). They refunded me back, but it was pretty strange?

Atmosphere: 1

Food: 3

Service: 1

William D.

Worker is bad. I went there and paid $46 for my meal which was only $26 ordered online. I asked for a receipt, and he said he doesn't have one. I clearly saw him pull out a receipt and put it in his pocket. The guy has curly hair, and I got it at 3:39am September 27. He pocketed the $20.

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