Finally after 3 months I came back to see & order same family meal. I was amazed the portion I have this time. I order fried rice, chow mein, orange chicken, beef broccoli & shrimp walnut. Service was phenomenal & splendid. Recommend this place for Asian food.
Christian H.
I had the best experience here the employees were so fast with great customer service there was one employee that struck out the most he was very nice and kind and respectful he help me throughout the whole entire time when I was ordering to checking out his name was Andy because of him I will be coming back and surely will be letting everybody know to come and visit panda express in the West Covina mall
E R
My wife and I looked forward to eating at Panda. We used to eat at their branch at Hacienda Heights. But we were at the mall, so we went to the food court. First, their food servings were smaller than usual. Seconds, they don’t allow drink refills. Lastly, they did not have paper napkins. When my wife asked for the paper towels instead that was available, the woman server cannot but gave my wife torn pieces that were useless and gravely insulting. When I complained, she now suggested that we ask for napkins from the other food outlets. She was passing her problem to the customer. Only when I started to raise my voice did Steven, probably the manager, approached me. He apologized, gave me what the woman cannot, and promised to “talk” to her. I don’t know if he would, but l also promised to give the a bad review. I was surprised that I was not the first or only one to give the place a bad review. I am very disappointed at Panda.
Embet Rodriguez
My wife and I looked forward to eating at Panda. We used to eat at their branch at Hacienda Heights. But we were at the mall, so we went to the food court. First, their food servings were smaller than usual. Seconds, they don’t allow drink refills. Lastly, they did not have paper napkins. When my wife asked for the paper towels instead that was available, the woman server cannot but gave my wife torn pieces that were useless and gravely insulting. When I complained, she now suggested that we ask for napkins from the other food outlets. She was passing her problem to the customer. Only when I started to raise my voice did Steven, probably the manager, approached me. He apologized, gave me what the woman cannot, and promised to “talk” to her. I don’t know if he would, but l also promised to give the a bad review. I was surprised that I was not the first or only one to give the place a bad review. I am very disappointed at Panda.
Miguel Puertos
The portions on this location they’re really poor , and the guy at the front serving the food was too rude.
Lynx
quick service and attentive, small portion serving. for the price it was ok.
Mr L.
As a retired veteran from the United States Army, I expected to at least get my moneys worth. As you can see in the picture, the portion is about 1 1/2 inches I paid $16 for this, and the food tastes really nasty!
Raul O. Heredia
Portions are very skimpy and doesn't look like the advertised portions,
Owen M.
While the portions were in my opinion on the smaller side, the food makes it worth it. The prices are also responsible. Will definitely be returning and I recommend.
Robert Castillo
Price is reasonable, considering the portion size.
Charge $.99 for a cup to get tap water! The manager, Asian guy, will check for $100 bills with the same gloves he’s touching the utensils for the food. The manager literally gives only one napkin and if you want more he’ll ask how many, same with the condiments, only one if you ask for it.
jose cortez
They charge you $1 for tap water!
Rhea F.
I love Panda! The food is always delicious. My only complaint is how tight they are with their servings. Maybe I'm used to getting spoiled at other places but come on! Stop being stingy!!!!!! Hook a big girl up!
Matthew A.
Lin the manager is rude and unprofessional. She has the most primitive communication skills I have ever encountered. She is not fit to be a manager she does not pass. Nepotism in the panda express corporation is what has her in her position. It's absolutely disgusting.
L L
They messed up the fried rice parts of it were already hard. how do you mess up fried rice? When I have to go to this mall, this is my go to place not, anymore
Finally after 3 months I came back to see & order same family meal. I was amazed the portion I have this time. I order fried rice, chow mein, orange chicken, beef broccoli & shrimp walnut. Service was phenomenal & splendid. Recommend this place for Asian food.
I had the best experience here the employees were so fast with great customer service there was one employee that struck out the most he was very nice and kind and respectful he help me throughout the whole entire time when I was ordering to checking out his name was Andy because of him I will be coming back and surely will be letting everybody know to come and visit panda express in the West Covina mall
My wife and I looked forward to eating at Panda. We used to eat at their branch at Hacienda Heights. But we were at the mall, so we went to the food court. First, their food servings were smaller than usual. Seconds, they don’t allow drink refills. Lastly, they did not have paper napkins. When my wife asked for the paper towels instead that was available, the woman server cannot but gave my wife torn pieces that were useless and gravely insulting. When I complained, she now suggested that we ask for napkins from the other food outlets. She was passing her problem to the customer. Only when I started to raise my voice did Steven, probably the manager, approached me. He apologized, gave me what the woman cannot, and promised to “talk” to her. I don’t know if he would, but l also promised to give the a bad review. I was surprised that I was not the first or only one to give the place a bad review. I am very disappointed at Panda.
My wife and I looked forward to eating at Panda. We used to eat at their branch at Hacienda Heights. But we were at the mall, so we went to the food court. First, their food servings were smaller than usual. Seconds, they don’t allow drink refills. Lastly, they did not have paper napkins. When my wife asked for the paper towels instead that was available, the woman server cannot but gave my wife torn pieces that were useless and gravely insulting. When I complained, she now suggested that we ask for napkins from the other food outlets. She was passing her problem to the customer. Only when I started to raise my voice did Steven, probably the manager, approached me. He apologized, gave me what the woman cannot, and promised to “talk” to her. I don’t know if he would, but l also promised to give the a bad review. I was surprised that I was not the first or only one to give the place a bad review. I am very disappointed at Panda.
The portions on this location they’re really poor , and the guy at the front serving the food was too rude.
quick service and attentive, small portion serving. for the price it was ok.
As a retired veteran from the United States Army, I expected to at least get my moneys worth. As you can see in the picture, the portion is about 1 1/2 inches I paid $16 for this, and the food tastes really nasty!
Portions are very skimpy and doesn't look like the advertised portions,
While the portions were in my opinion on the smaller side, the food makes it worth it. The prices are also responsible. Will definitely be returning and I recommend.
Price is reasonable, considering the portion size.
Restaurantji Recommends
Charge $.99 for a cup to get tap water! The manager, Asian guy, will check for $100 bills with the same gloves he’s touching the utensils for the food. The manager literally gives only one napkin and if you want more he’ll ask how many, same with the condiments, only one if you ask for it.
They charge you $1 for tap water!
I love Panda! The food is always delicious. My only complaint is how tight they are with their servings. Maybe I'm used to getting spoiled at other places but come on! Stop being stingy!!!!!! Hook a big girl up!
Lin the manager is rude and unprofessional. She has the most primitive communication skills I have ever encountered. She is not fit to be a manager she does not pass. Nepotism in the panda express corporation is what has her in her position. It's absolutely disgusting.
They messed up the fried rice parts of it were already hard. how do you mess up fried rice? When I have to go to this mall, this is my go to place not, anymore