Wingstop

465 N Azusa Ave, West Covina
(626) 331-9464

Recent Reviews

Christopher Manning

Everything was great with the exception of some homeless guy smoking crack outside the front door.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Lemon Pepper Seasoning

Ricardo Gutierrez

Fresh & hot wings. very good service.

Atmosphere: 4

Food: 5

Service: 5

Steezu

Ordered lemon pepper got plain

Atmosphere: 1

Food: 1

Service: 1

Albert Valencia

Waited 1 hour and 30min service is

Service: 1

Ray “40TuckChuck”

Sent my girl to pick up an order. They gave her a hard time and asked for ID or a card that purchased the order even tho I sent her with a screenshot of the confirmation. They end up giving her the order but they only gave her a bag of fries. Had to rush back down there and get my things with no compensation.

Service: 1

Omar Quinones

If you going to order from this location! Check your order before you leave! Specially if you order 30-50 wings like lemon pepper. I called and they made me go back so I can get the same wings. Brian who took my wings had the audacity to dip them back in the fryer to try to give me the same ones! After seeing that I told him that I need a new order! I couldn’t believe he said “they not for you, I’m going to used them for another order”I know for a fact that’s a health hazard issue!I took before and after pictures so you can tell the difference! Management needs to get to the bottom of this and trained them properly!If management doesn’t do anything about this I’m sure corporate executives will get to the bottom of this, and more customers will complain. So check your wings please!

Food: 1

Service: 1

Recommended dishes: Chicken Wings

yuly p

The absolute best!!!! 10/10. One of the cashiers there is extremely hilarious ?. The food was really well made and fries were crispy and well seasoned and the chocolate chip brownie was hard but it's alright. I really enjoyed going here for

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Seasoned French Fries

U V

This place is full of workers who look miserable. Every time I come here, they have the look of doom and gloom. To top if off, you know they hate their job when they give you this type of quality food [half a serving of regular fries as shown in picture]. I usually don't come to this wingstop specifically cause they genuinely look unhappy with their job. This is why I don't tip anymore cause I know everyone now expects a tip for doing their job. To top if off, they require your ID and or Card used to ordered to be with you. No other wingstop does this type of nonsense. This place sucks and won't be coming back

Atmosphere: 1

Food: 1

Service: 1

Dammitt Anna Marie Nunez

My grandkids love this Place, so whenever they're hungry, Grandma goes, get it for them. It's

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Hickory Smoked BBQ, Korean Fried Chicken, Seasoned French Fries

Calvin McCullough

Always ask for extra seasoning or extra wet and it will be they way you originally wanted

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Chicken Wings

Dayana Rodriguez

Just called to make an order and they told me to hold.. had me on hold for about 10 minutes, called them back and they never answered. Poor service!

Service: 1

Pam N.

Wanted to try the chicken sandwich from here. It was okay, definitely prefer just the wings & them FRIESSS!! They have the best fries!

Lucille Dacus

Heads up yall, this location might be a gamble during peak hours.While they're decent when things are slow, the customer service crumbles under pressure. Dinnertime? Forget it. You'll likely encounter missing wings, order mix-ups, and staff juggling tasks without a clear system.Just like other reviewers mentioned, there's no dedicated front-of-house crew. You might be asked about your order by three different people, and there's a communication gap with the kitchen. I waited 10+ minutes for fries after they'd already handed me my (incomplete) order. I had to again ask them about my order after an additional 10 minutes and it was already done (without any kind of communication back to me?). When I got home I was still missing 10 fricken wings. Absolutely frustrating and a damn waste of time.These guys seem to buckle under the rush, and their order fulfillment process is chaotic. So, unless you're feeling lucky, save yourself the headache and grab wings elsewhere during peak times.A little feedback to the manager of the store specifically about order tickets (the physical ones). Maybe have a category for the different process of fulfillment. Like (Incoming Order, In Progress Order, Completed) and move the ticket over to In Progress after the front of the house has checked in with the customer waiting that way you're not asking them for the 1 billionth time if they've been helped yet.

Atmosphere: 1

Food: 1

Service: 1

Clarissa C.

The first time me and my boyfriend came here they served us a raw chicken sandwich. We went today again and they gave us wings that looked like chopped up filet and the wings were super dry and hard.

Tina N.

i though this place would be nice reading over reviews, but they gave me the wrong flavor. i ordered cajun, they gave me mild. the service was okay, employees are nice.

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