El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
6430 Platt Ave, West Hills
(818) 712-9484
Customers' Favorites
El Pollo Loco Reviews
I ordered a Chicken Avocado Burrito. I've had the same burrito many times, although it's been a while. This was so poorly made. I had 90% cabbage, 5% beans, 4% shredded chicken and 1% avocado. It still tasted ok but I don't care to waste $10.00 on a burrito filled with cabbage. I'm sure they are cutting back on fillings due to the economy or is it poorly trained staff???? Not sure but just be aware of what you are paying for vs what you receive.
Jessica the manager saves the day! My app glitches and she still honored my coupon! She was kind and friendly and understanding. The food came out fast and was hot and delicious. There is plenty of parking if you want to go inside and eat. The drive thru went quickly and efficiently. I didn't go inside so I can't comment on that but I will be back just because of Jessica! Thank you again for being so friendly during a bad situation.
Ratings
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10:30AM - 10PM |
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The service staff on drive way in South Gate is very bad, they don't even hear what you ask them and when you arrive at the window they charge you and don't even pay attention to you and they are curt, rude and angry, that is very bad customer service! !!