My son had the spicy nuggets with fries and I had an order of fries only. The fries looked and tasted old even though we ate them pretty immediately. My son said the Nuggets were off. It was almost like the grease was not fresh or whatever they freed the items in. Very disappointing. It is unlikely that we will return to this location.
Atmosphere: 4
Food: 2
Service: 4
Alejandro Cuevas
Very good service recommended
Atmosphere: 5
Food: 5
Service: 5
Sam Lutz
Love going here! The prices are amazing!
Atmosphere: 5
Food: 5
Service: 5
sreekumar nair
Not much staff to service. No customer friendly as other branches.
Atmosphere: 2
Food: 4
Service: 1
Pedro Barrera
Loved my grandson favorite place for lunchParking: West hills cal I love that placeKid-friendliness: My grandson Hudson favorite place to eat and play inside love itWheelchair accessibility: Yes it's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries
Leandro
They are very mean and do not pay attention to the
Atmosphere: 1
Food: 5
Service: 1
Charlie O
Major disappointment. I do not go to McDonald's very often, but when I do it is because it's for fast, cheap, tasty "food." Well, we can remove the words cheap and tasty from that equation if I ever go again. Two combo meals plus a chicken sandwich was nearly $40! After paying, I was asked to pull forward and wait in a parking stall, and there I waited for over 15 minutes. Did they run out of meat patties? Is the fry machine broken? At the 17-minute mark I grew impatient and went inside to the...counter? There is no more counter - only kiosks with a little doorway where I could see into the kitchen. "Hello...?" Finally, an elderly woman came out and I explained that I had been waiting longer than usual - had they overlooked my order? She gestured outside and there was a McDonald's employee delivering bags to the other waiting customers. Ugh. These people are about to get $20 per hour to bag and deliver the meals that robots are making and, I suspect, will soon be delivering. Once McDonald's get an ROI on the robots, will they lower the prices to where they should be? I doubt it, but let me know if they do because, until then, I won't be going back.
Atmosphere: 1
Food: 3
Service: 1
Larissa M
I hosted my son's birthday party here for him and 12 of his friends, and we had a fabulous time. It's easy to set up a party; they decorate for you and provide a party host for assistance during the celebration. The kids loved the play area with slide! Each kid received a happy meal, sundae or McFlurry, and an awesome goodie bag. I also brought in cup cakes for the occasion which was super fun. Thank you for having us!
Atmosphere: 5
Food: 5
Service: 5
EXCALIBUR 24 Booth
No menus at this location, 5 big TV screen but running adds, not menu. Prices are way to high for the quality which is marginal. I ordered a double but recieved single. The 2 apple pies that were .99 cents before Covid destroyed everything are now almost $6. The time stamp on sticker of the pie box show that they were expired 1 hr 45 minutes overdue meaning that they don't care about expired food or quality. I don't think I will ever go back I am done with overpriced fast food that is subpar.
Atmosphere: 1
Food: 3
Service: 2
Siarhei Paplauski
This is the best Mcd I've ever visited in Los Angeles County. Clean beautiful comfortable modern. Huge convenient parking, easy check-in, easy check-out. If you are passing through and need lunch you should visit this place. Your children will be delighted with the play area. You will be satisfied.
This location is always a mixed bag. Seems like drive thru staff are always angry or frustrated. Cashier is always happy, but the window is something else....you never know wjat you are going to get.
Atmosphere: 3
Food: 3
Service: 1
Chase G.
Honestly don't understand the negative reviews. This was the cleanest McDonald's I have been to in quite some time. The cashier was incredibly friendly and service was fast!
Sherlyn P.
my order was 3 McChicken and 2 happy meals with extra fries. wjat they gave me was 2 McChicken and the happ meal no extra fries .
Mary Bush
We came to have lunch and let our toddler play in the play place. The staff were rude and not helpful. When I asked if I could orders at the counter instead of the automated kiosk they told me they were “too busy to be taking orders” and they could not accept cash. We found that strange as there ware only a few other people in the store, and no line for the drive thru.
Atmosphere: 4
Food: 2
Service: 1
arthur g.
Just went back to this McDonald's again. These people are seriously bad. They force you to use the kiosk and they are super mean. Again, I got my order messed up and didn't even get my drink. They should close this place down. All of these people should be out of a job and suffer the consequences of bad service
My son had the spicy nuggets with fries and I had an order of fries only. The fries looked and tasted old even though we ate them pretty immediately. My son said the Nuggets were off. It was almost like the grease was not fresh or whatever they freed the items in. Very disappointing. It is unlikely that we will return to this location.
Atmosphere: 4
Food: 2
Service: 4
Very good service recommended
Atmosphere: 5
Food: 5
Service: 5
Love going here! The prices are amazing!
Atmosphere: 5
Food: 5
Service: 5
Not much staff to service. No customer friendly as other branches.
Atmosphere: 2
Food: 4
Service: 1
Loved my grandson favorite place for lunchParking: West hills cal I love that placeKid-friendliness: My grandson Hudson favorite place to eat and play inside love itWheelchair accessibility: Yes it's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries
They are very mean and do not pay attention to the
Atmosphere: 1
Food: 5
Service: 1
Major disappointment. I do not go to McDonald's very often, but when I do it is because it's for fast, cheap, tasty "food." Well, we can remove the words cheap and tasty from that equation if I ever go again. Two combo meals plus a chicken sandwich was nearly $40! After paying, I was asked to pull forward and wait in a parking stall, and there I waited for over 15 minutes. Did they run out of meat patties? Is the fry machine broken? At the 17-minute mark I grew impatient and went inside to the...counter? There is no more counter - only kiosks with a little doorway where I could see into the kitchen. "Hello...?" Finally, an elderly woman came out and I explained that I had been waiting longer than usual - had they overlooked my order? She gestured outside and there was a McDonald's employee delivering bags to the other waiting customers. Ugh. These people are about to get $20 per hour to bag and deliver the meals that robots are making and, I suspect, will soon be delivering. Once McDonald's get an ROI on the robots, will they lower the prices to where they should be? I doubt it, but let me know if they do because, until then, I won't be going back.
Atmosphere: 1
Food: 3
Service: 1
I hosted my son's birthday party here for him and 12 of his friends, and we had a fabulous time. It's easy to set up a party; they decorate for you and provide a party host for assistance during the celebration. The kids loved the play area with slide! Each kid received a happy meal, sundae or McFlurry, and an awesome goodie bag. I also brought in cup cakes for the occasion which was super fun. Thank you for having us!
Atmosphere: 5
Food: 5
Service: 5
No menus at this location, 5 big TV screen but running adds, not menu. Prices are way to high for the quality which is marginal. I ordered a double but recieved single. The 2 apple pies that were .99 cents before Covid destroyed everything are now almost $6. The time stamp on sticker of the pie box show that they were expired 1 hr 45 minutes overdue meaning that they don't care about expired food or quality. I don't think I will ever go back I am done with overpriced fast food that is subpar.
Atmosphere: 1
Food: 3
Service: 2
This is the best Mcd I've ever visited in Los Angeles County. Clean beautiful comfortable modern. Huge convenient parking, easy check-in, easy check-out. If you are passing through and need lunch you should visit this place. Your children will be delighted with the play area. You will be satisfied.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This location is always a mixed bag. Seems like drive thru staff are always angry or frustrated. Cashier is always happy, but the window is something else....you never know wjat you are going to get.
Atmosphere: 3
Food: 3
Service: 1
Honestly don't understand the negative reviews. This was the cleanest McDonald's I have been to in quite some time. The cashier was incredibly friendly and service was fast!
my order was 3 McChicken and 2 happy meals with extra fries. wjat they gave me was 2 McChicken and the happ meal no extra fries .
We came to have lunch and let our toddler play in the play place. The staff were rude and not helpful. When I asked if I could orders at the counter instead of the automated kiosk they told me they were “too busy to be taking orders” and they could not accept cash. We found that strange as there ware only a few other people in the store, and no line for the drive thru.
Atmosphere: 4
Food: 2
Service: 1
Just went back to this McDonald's again. These people are seriously bad. They force you to use the kiosk and they are super mean. Again, I got my order messed up and didn't even get my drink. They should close this place down. All of these people should be out of a job and suffer the consequences of bad service