As Starbucks go, this location is great. It's larger inside than you would suspect, it's clean, and the staff I encountered was very friendly. It can be a little busy sometimes.
Atmosphere: 5
Service: 5
Stacey Costner
I ordered an ice chai latte and a cheese Danish. When I received my order I I got what I ordered. When I drove away and took a drink, it was a white chocolate mocha which I dedpise. So I had to drive back to the store to get what I paid for. When I went back into the store I told the girl at the counter "I ordered an iced chai easy ice" she replied "then you should have ordered it that way!" I told her I did, you guys gave me the wrong drink. She begrudgingly made me a new drink. Needless to say, I will NEVER come back to this store if this is how they treat their customers. How rude!!!
Atmosphere: 3
Food: 5
Service: 1
Tony Thach
Starbucks is Starbucks. Nothing crazy about it here. They always have new drinks for the different seasons
Briyana Herbert
This starbucks was the absolute RUDEST starbucks my fiance and I have EVER been to. I seriously cannot believe it. We were joking with the batista (well trying to) saying can you write love on the cup, she said NO and rolled her eyes then didn't even ask for a name then said thanks bye. We waited for our drink and while waiting the other batista was being so rude to 3 other customers waiting for their drink. I seriously cannot believe they have a job. When the drink I thought was ours was called, she just said the drink name, to be sure it was ours We asked what the name was for the order, she acknowledged my question then completely ignored me. I said that right to them they are rude and I'm totally shocked. Then THREE other customers had agreed with me. If I was management here I'd do a customer service training course training with them, because this was so beyond mean and their attitude was just DISPICABLE. I hope they do better, I will not be coming back there ever again and nor will the other gals there that day, as we had a conversation outside the building. When I told the batista how rude she was being she said have a nice daayyy. Bye. I wish I never spent a dime. I'm disrespected.
Service: 1
Stevanus Haryadi
Starbucks is the best!
Atmosphere: 5
Food: 5
Service: 5
Cheng Shanbao
Very disappointed at this Starbucks. No power outlets access. Restroom is very limited and the lock doesn’t work well.
Jonathan Escobar
This is the worst starbucks location there is service is super bad and super slow i waited more then 20 mins for one little other customers that came after got there drink before me this the worst location you can go .dont waste your time coming here unless you got a half hour to waist waiting for a freakin
Atmosphere: 1
Food: 1
Service: 1
Colleen Royse
Just had a horrible experience at this specific Starbucks. Ordered our drinks through the drive-thru. Was trying to reload the app and get the BOGO. Found out they were having issues w the reload and doing the BOGO at the same time. So we got charged twice for the reload cause Crystal the shift manager was trying to figure how to do the transaction so she voided the first transaction and the charged us again so we got charged 12$ twice but she didn't want to give us a receipt for the void. So my husband is deaf from the military and so she started complaining about him being loud and he tried to explain to her that he has hearing loss from being in the military which is why he's loud and so she wasn't very empathetic about that! Very rude! Customer service has no meaning in Starbucks policy anymore at any of your locations!
Steve
Waited 45 minutes for a drink.
Atmosphere: 1
Service: 1
David Jacques
I've been a Starbucks loyal customer since 1995. I've been to 42 Starbucks in every one of those states within the USA. The following is my experience at this Starbucks on Beach and Westminster:I just walked out of this Starbucks. I go here about 15 times per month. Lately, there's been homeless hanging around the front door asking for money. I've complained before and they've said something to the homeless but today I told the barista with red hair (I don't know her name) about the homeless lady asking me for money, all she said it was okay and nothing was done. I work extremely hard for my money and the pleasure of drinking an expensive coffee. Until something is done about this, I will not continue coming here. I will go to another Starbucks that care more about their customers
Guys You need to work just a drive through!!!! 25 min just for one cold drink!!! First and last time
Hilda Sanchez
Love this place, very friendly people work at this
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panini
Kathy Martin
Victoria (who i assumed is the manager) never once smiled or greeted a single customer during my time there. Drinks were not filled or even made to standard.A manager’s energy is always reflected off to the team and there was no positive energy going on behind the bar.
As Starbucks go, this location is great. It's larger inside than you would suspect, it's clean, and the staff I encountered was very friendly. It can be a little busy sometimes.
Atmosphere: 5
Service: 5
I ordered an ice chai latte and a cheese Danish. When I received my order I I got what I ordered. When I drove away and took a drink, it was a white chocolate mocha which I dedpise. So I had to drive back to the store to get what I paid for. When I went back into the store I told the girl at the counter "I ordered an iced chai easy ice" she replied "then you should have ordered it that way!" I told her I did, you guys gave me the wrong drink. She begrudgingly made me a new drink. Needless to say, I will NEVER come back to this store if this is how they treat their customers. How rude!!!
Atmosphere: 3
Food: 5
Service: 1
Starbucks is Starbucks. Nothing crazy about it here. They always have new drinks for the different seasons
This starbucks was the absolute RUDEST starbucks my fiance and I have EVER been to. I seriously cannot believe it. We were joking with the batista (well trying to) saying can you write love on the cup, she said NO and rolled her eyes then didn't even ask for a name then said thanks bye. We waited for our drink and while waiting the other batista was being so rude to 3 other customers waiting for their drink. I seriously cannot believe they have a job. When the drink I thought was ours was called, she just said the drink name, to be sure it was ours We asked what the name was for the order, she acknowledged my question then completely ignored me. I said that right to them they are rude and I'm totally shocked. Then THREE other customers had agreed with me. If I was management here I'd do a customer service training course training with them, because this was so beyond mean and their attitude was just DISPICABLE. I hope they do better, I will not be coming back there ever again and nor will the other gals there that day, as we had a conversation outside the building. When I told the batista how rude she was being she said have a nice daayyy. Bye. I wish I never spent a dime. I'm disrespected.
Service: 1
Starbucks is the best!
Atmosphere: 5
Food: 5
Service: 5
Very disappointed at this Starbucks. No power outlets access. Restroom is very limited and the lock doesn’t work well.
This is the worst starbucks location there is service is super bad and super slow i waited more then 20 mins for one little other customers that came after got there drink before me this the worst location you can go .dont waste your time coming here unless you got a half hour to waist waiting for a freakin
Atmosphere: 1
Food: 1
Service: 1
Just had a horrible experience at this specific Starbucks. Ordered our drinks through the drive-thru. Was trying to reload the app and get the BOGO. Found out they were having issues w the reload and doing the BOGO at the same time. So we got charged twice for the reload cause Crystal the shift manager was trying to figure how to do the transaction so she voided the first transaction and the charged us again so we got charged 12$ twice but she didn't want to give us a receipt for the void. So my husband is deaf from the military and so she started complaining about him being loud and he tried to explain to her that he has hearing loss from being in the military which is why he's loud and so she wasn't very empathetic about that! Very rude! Customer service has no meaning in Starbucks policy anymore at any of your locations!
Waited 45 minutes for a drink.
Atmosphere: 1
Service: 1
I've been a Starbucks loyal customer since 1995. I've been to 42 Starbucks in every one of those states within the USA. The following is my experience at this Starbucks on Beach and Westminster:I just walked out of this Starbucks. I go here about 15 times per month. Lately, there's been homeless hanging around the front door asking for money. I've complained before and they've said something to the homeless but today I told the barista with red hair (I don't know her name) about the homeless lady asking me for money, all she said it was okay and nothing was done. I work extremely hard for my money and the pleasure of drinking an expensive coffee. Until something is done about this, I will not continue coming here. I will go to another Starbucks that care more about their customers
Atmosphere: 1
Service: 5
Restaurantji Recommends
Perfect!
Atmosphere: 5
Food: 5
Service: 5
They were quick and courteous
Guys You need to work just a drive through!!!! 25 min just for one cold drink!!! First and last time
Love this place, very friendly people work at this
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panini
Victoria (who i assumed is the manager) never once smiled or greeted a single customer during my time there. Drinks were not filled or even made to standard.A manager’s energy is always reflected off to the team and there was no positive energy going on behind the bar.
Atmosphere: 2
Food: 1
Service: 1